Imagine a novice salesperson acquiring professional knowledge and sales techniques that previously required months or years of training—now achievable in record time through AI tools. This isn't science fiction but the reality ChatGPT and similar artificial intelligence technologies are creating in the private domain sales sector. The critical question remains: Is this transformation an opportunity or a challenge?
The ChatGPT Phenomenon: A Game-Changer for Private Domains
When OpenAI launched ChatGPT in late 2022, it detonated like a depth charge across the tech world. Within two months, its monthly active users surpassed 100 million, outpacing TikTok to become the fastest-growing consumer application in history. Gartner predicts that by 2030, the AIGC (Artificial Intelligence Generated Content) market, represented by human-computer interaction technologies, will exceed one trillion yuan. Recognizing this potential, private domain professionals are rapidly exploring ChatGPT integration strategies.
Industry Adoption: Brands, Platforms and Service Providers Embrace AI
Three key players are driving this revolution:
Brands like Huang Sheng's team at Li Guoqing's private domain division are developing ChatGPT versions specialized for industries like liquor sales, dramatically improving efficiency and enabling newcomers to perform like veterans.
Service providers including 233 Brand Private Domain and Sentence Interactive have successfully integrated ChatGPT with enterprise WeChat, enhancing smart customer service and community engagement. Early tests show AI responses sometimes outperform human operators, though continued training with industry-specific data remains crucial.
Tech giants are entering the arena with localized solutions: Baidu's "ERNIE Bot," JD.com's industrial version "ChatJD," and Alibaba's ChatGPT-style bots under development. These platforms hold first-mover advantage in foundational technology, while service providers excel at vertical market applications.
The Replacement Debate: Which Jobs Face Automation?
Industry experts identify three key impact areas:
Content creation: ChatGPT excels at text generation (scripts, poetry, translations, coding) but struggles with visual media. While it can inspire marketing copy, human creativity remains essential for high-quality video and image content.
Customer service: Basic query handling and standardized responses are prime automation targets. However, complex service scenarios requiring emotional intelligence or deep product knowledge still need human oversight.
Community management: Light-touch community operations may be fully automated, but high-value brand communities requiring nuanced engagement will retain human moderators. AI serves best as an efficiency-boosting assistant rather than a complete replacement.
As 233 Brand Private Domain CEO Yan Hao observes: "Positions that can't create emotional value or engage users' feelings will inevitably be replaced. The challenge is fundamentally about human nature."
Sustainability: Passing Trend or Permanent Shift?
Unlike fleeting tech trends (Clubhouse, NFTs), industry leaders unanimously view ChatGPT as a fundamental advancement in AI commercialization. JD.com Vice President He Xiaodong compares it to the first iPhone—a fully realized platform that redefines user expectations.
Innovators already explore synergistic combinations, like enhancing metaverse interactions with ChatGPT or simplifying NFT creation through AI. The technology shows particular promise in customer service, education, and home companionship applications.
As Yan Hao notes: "The underlying technology may fade from public discussion, but it will become ubiquitous in internet services—users simply won't realize OpenAI powers their daily interactions."
The private domain sales revolution exemplifies how technological progress continually reshapes industries. While AI transforms operational efficiency, the winning formula remains unchanged: superior products, exceptional service, and genuine human connection—now amplified by artificial intelligence.