Serbia Boosts Customs Efficiency with WTO Swiss Trade Aid

With the support of the World Customs Organization (WCO) and the Swiss State Secretariat for Economic Affairs (SECO), Serbian Customs is upgrading its Authorized Economic Operator (AEO) program. This aims to improve customs clearance efficiency and attract more business participation. Through capacity building, strategic optimization, and dialogue with the private sector, Serbia's AEO program will better align with international standards, providing businesses with a more convenient trading environment and promoting economic development. The upgrades focus on streamlining processes and enhancing security within the supply chain.
Serbia Boosts Customs Efficiency with WTO Swiss Trade Aid

Imagine if import-export businesses could receive "VIP treatment" at customs—expedited clearance, simplified procedures, and priority processing. This vision of enhanced international trade efficiency is becoming reality through the Authorized Economic Operator (AEO) program, currently being upgraded in Serbia with support from global trade organizations.

The AEO System: A Cornerstone of Trade Facilitation

The AEO program, a central component of the World Customs Organization's (WCO) SAFE Framework and the WTO Trade Facilitation Agreement, grants certified businesses preferential customs treatment. Benefits include priority inspections, reduced examination rates, and streamlined documentation—advantages that lower operational costs while allowing customs authorities to focus resources on higher-risk shipments.

Serbia's AEO Modernization Initiative

As an active participant in global commerce, Serbia is refining its customs administration to improve its business environment. The current capacity-building effort under the SECO-WCO Global Trade Facilitation Program (GTFP) aims to align Serbia's AEO system with international standards while delivering tangible economic benefits:

  • Enhanced program appeal: Optimized procedures aim to broaden participation across Serbia's trade community
  • International standardization: Alignment with WCO and WTO frameworks strengthens Serbia's trade competitiveness
  • SME inclusion: Tailored support helps small and medium enterprises integrate into global supply chains
  • Global recognition: Mutual Recognition Agreements (MRAs) extend benefits to Serbian exporters in partner markets

Expert Support for Implementation

A WCO technical team conducted intensive consultations in Belgrade during March 2023, focusing on:

  • Refining Serbia's five-year AEO implementation roadmap
  • Strengthening customs officers' verification capabilities
  • Developing strategies for international MRA negotiations
  • Addressing SME-specific challenges in certification processes

The initiative included substantive dialogue with private sector representatives—both AEO-certified firms and prospective applicants—to incorporate business feedback into program improvements.

The Road Ahead

With its updated strategic plan and comprehensive communication strategy, Serbia's enhanced AEO program stands to significantly boost the country's trade facilitation metrics. This development offers a replicable model for how international cooperation can elevate customs efficiency and economic integration worldwide.