
Imagine an ambitious clothing brand committed to using eco-friendly materials and sustainable production processes. Yet when it comes to delivering products to customers, the company faces a dilemma—sustainable logistics options are prohibitively expensive, while traditional shipping methods, though cheaper, contradict its environmental ethos. This scenario reflects a widespread challenge for small and medium-sized enterprises (SMEs) navigating the path toward sustainability.
A recent global survey by DHL Express reveals that while sustainability has become a key business priority for many SMEs, translating this commitment into actual logistics and supply chain investments remains fraught with obstacles.
The study surveyed over 5,000 decision-makers at SMEs across 11 major markets, including the UK, France, Germany, the Netherlands, Australia, China, Singapore, Japan, Mexico, Canada, and India. Respondents represented nine industries: retail, consumer goods, professional services, engineering, fashion, technology, chemicals, life sciences and healthcare, and financial services. The findings highlight a persistent contradiction—strong sustainability intentions paired with limited concrete action.
High Ambitions, Low Investment
The survey shows most SMEs view sustainability as a critical business objective. Yet in practice, many hesitate to act. Several factors contribute to this gap:
- Cost pressures: Sustainable logistics solutions often carry higher price tags, posing significant challenges for budget-conscious SMEs. In competitive markets, businesses must balance environmental responsibility against profitability.
- Information gaps: Many SMEs lack awareness about sustainable logistics options, including how to evaluate cost-benefit trade-offs between different approaches. This knowledge deficit hampers informed decision-making.
- Technological barriers: Some green logistics solutions require advanced capabilities like smart route optimization, electric vehicle fleets, or carbon tracking systems—resources often beyond SMEs' reach.
- Supply chain complexity: SME supply chains typically involve multiple partners, making coordinated sustainability efforts difficult. Companies must collaborate closely with suppliers, carriers, and customers to drive change across the entire value chain.
Charting a Sustainable Path Forward
To overcome these challenges, SMEs should consider strategic approaches:
- Set clear sustainability goals: Establish specific, measurable targets (e.g., carbon reduction, energy efficiency, packaging optimization) aligned with SMART criteria.
- Assess supply chain emissions: Conduct comprehensive carbon footprint analyses to identify major emission sources and develop targeted reduction strategies.
- Choose sustainability-minded logistics partners: Collaborate with providers offering eco-friendly transport options, intelligent routing, and carbon reporting.
- Adopt green packaging: Prioritize recyclable, biodegradable, or reusable materials while optimizing designs to minimize waste.
- Improve energy efficiency: Implement measures like equipment upgrades, lighting optimizations, and waste reduction to lower both costs and emissions.
- Invest in employee training: Build environmental awareness and skills to encourage sustainable workplace practices.
- Engage in industry collaboration: Share best practices through forums and associations to accelerate sector-wide progress.
Industry Leadership in Green Logistics
As a global logistics leader, DHL Express has implemented several sustainability initiatives:
- Expanding investments in electric delivery vehicles to replace conventional fleets
- Deploying AI-powered route optimization to reduce mileage and emissions
- Offering carbon-neutral shipping options supported by renewable energy projects
- Providing sustainability consulting services tailored for SMEs
These efforts demonstrate how large corporations can drive systemic change while supporting smaller businesses in their sustainability journeys.
The path toward sustainable logistics presents undeniable challenges for SMEs, particularly around cost and implementation. However, with strategic planning, targeted investments, and collaborative partnerships, businesses can transform environmental commitments into tangible progress. As the DHL survey underscores, sustainability ultimately requires moving beyond intention into action—a shift crucial for building greener supply chains and safeguarding our planet's future.