
While Coupang's rocket shipping badge offers significant competitive advantages, excessive inventory can lead to substantial storage fees and operational challenges. When products remain unsold, a strategic return to warehouse process becomes essential for cost management and inventory optimization.
The Necessity of CGF Returns
Coupang Global Fulfillment (CGF) provides sellers with efficient logistics solutions, but market fluctuations often require inventory adjustments. When sales projections fall short, timely warehouse returns become a crucial strategy to:
- Reduce long-term storage costs
- Minimize inventory risks
- Free warehouse space for higher-performing products
- Improve inventory turnover rates
- Enhance capital efficiency
Step-by-Step Return Process
The CGF return procedure involves three key stages:
1. Completing the Online Return Application
Access the official Coupang return application form through the designated platform. Accuracy in this stage significantly impacts processing time.
2. Providing Accurate Information
Essential fields requiring careful completion include:
- Business Code: Located in your Coupang seller dashboard (begins with "C")
- Registered Email: Primary contact address for Coupang communications
- Service Type: Select "Warehouse Return"
- Delivery Type: Choose "CGF"
- Warehousing Application Number: Found in the CGF express warehousing interface
- Warehousing Approval Number: Distinct from the application number
- Return Address: Complete details in local language
- Product Information: Precise Option IDs and quantities
3. Submission and Follow-up
After verification, submit the application and monitor progress through:
- Coupang email notifications
- Dashboard alerts (bell icon)
Understanding Return Fees
CGF returns incur specific charges:
For Product Retrieval:
- Warehouse handling: ¥4 per item
- Return shipping: Actual cost
- Storage: Currently free
For Product Disposal:
- Warehouse handling: ¥4.5 per item
Strategic Inventory Management
Effective CGF inventory management requires regular evaluation of product performance. Timely warehouse returns represent a proactive approach to operational efficiency, allowing sellers to reallocate resources to more profitable inventory while minimizing unnecessary storage expenses.