Flexport Aims to Modernize US Customs for Faster Trade

Flexport's Tom Gould joins the U.S. Customs and Border Protection's Commercial Operations Advisory Committee (COAC) to advance customs modernization and address the disconnect between supply chains and customs operations. He will focus on system upgrades, data interoperability, and data science empowerment to improve clearance efficiency, reduce costs for businesses, and simplify global trade. This initiative aims to streamline processes, enhance communication, and leverage technology to create a more efficient and responsive customs environment, ultimately benefiting businesses involved in international commerce.
Flexport Aims to Modernize US Customs for Faster Trade

Introduction: Global Supply Chain Bottlenecks and Data-Enabled Transformation Opportunities

In the vast ocean of global trade, goods flow like rushing rivers connecting producers and consumers worldwide. Yet these seemingly unimpeded currents often face obstacles from outdated systems—particularly the operational models of U.S. Customs. These inefficiencies not only increase business costs and erode profit margins but increasingly fail to keep pace with the accelerating speed of global commerce.

U.S. Customs authorities recognize that transformation is essential to meet contemporary demands. This evolution is already underway, with Tom Gould's appointment to the Commercial Operations Advisory Committee (COAC) representing a significant milestone. This analysis examines the imperative for customs modernization through the lens of data science, exploring COAC's function, Flexport's strategic positioning, and data-powered solutions that could reshape global trade infrastructure.

Part 1: U.S. Customs Modernization - The Data-Driven Imperative

1.1 The Acceleration of Global Trade vs. Customs Lag

Global commerce is undergoing unprecedented transformation driven by:

  • E-commerce expansion: Cross-border digital trade necessitates higher-frequency, smaller-volume shipments demanding faster clearance
  • Supply chain complexity: Multi-jurisdictional networks require enhanced information sharing and coordination
  • Consumer demand shifts: Personalized products require flexible production and logistics models
  • Technological innovation: Blockchain, AI and IoT are reshaping trade ecosystems

By contrast, U.S. Customs systems exhibit multiple operational deficiencies:

  • Aging IT infrastructure inadequate for modern data processing
  • Cumbersome multi-department clearance procedures
  • Information asymmetries between customs and businesses
  • Insufficient risk assessment capabilities

1.2 The Cost of Customs Inefficiency

Operational delays create cascading economic impacts:

  • Increased trade compliance costs reducing competitiveness
  • Supply chain disruptions affecting production cycles
  • Reduced foreign direct investment attractiveness
  • Consumer price inflation through cost pass-through
  • National security vulnerabilities from inadequate screening

1.3 The Data-Driven Solution

Modernization requires comprehensive technological upgrades:

  • Integrated data collection from trade ecosystem participants
  • Advanced analytics for risk pattern recognition
  • AI-powered decision automation for clearance processes
  • Secure data exchange platforms
  • Continuous optimization through performance metrics

Part 2: COAC - Bridging Commerce and Regulation

2.1 Committee Structure and Function

The 20-member COAC comprises trade experts representing:

  • Importers/exporters across industries
  • Logistics service providers
  • Legal and insurance specialists
  • Industry associations

2.2 Operational Impact

COAC's working groups have driven substantive reforms including:

  • The 2016 proposal for customs broker continuing education
  • Trade facilitation program enhancements
  • Emerging technology integration roadmaps

Part 3: Flexport's Strategic Position

3.1 Platform Capabilities

Flexport's technology stack offers:

  • Real-time shipment visibility tools
  • Automated documentation processing
  • Predictive analytics for logistics optimization
  • Blockchain-enabled secure data sharing

3.2 COAC Engagement Strategy

Through COAC participation, Flexport aims to:

  • Advocate for ACE 2.0 system modernization
  • Promote API-based data interoperability
  • Develop risk-based clearance algorithms

Part 4: Future Pathways

4.1 Tariff Collection Reform

Transitioning from shipment-based to cycle-based duty payments could:

  • Reduce administrative burdens by 30-40%
  • Improve corporate cash flow predictability
  • Decrease compliance error rates

4.2 Long-Term Vision

A fully modernized customs framework would feature:

  • AI-powered autonomous clearance for low-risk shipments
  • Integrated blockchain-based trade documentation
  • Predictive risk modeling using machine learning
  • Real-time regulatory updates via API feeds

The convergence of regulatory modernization and technological innovation presents an unprecedented opportunity to streamline global commerce while maintaining rigorous compliance standards. As trade volumes continue their exponential growth, data-driven customs infrastructure will become increasingly essential for maintaining economic competitiveness and supply chain resilience.