Imagine an athlete arriving from overseas, bypassing tedious document checks, simply smiling at a self-service baggage drop to automatically complete their luggage check-in before heading to the competition venue. This isn't a scene from science fiction but the smart travel experience Toyo Kanetsu (TKK) created for the Tokyo Olympics and Paralympics. Amid pandemic concerns, how could international event participants be ensured both safety and convenience? TKK provided its innovative solution.
Japan's Aviation Backbone
As a crucial global transportation hub, Japan hosts numerous major airports from Hokkaido in the north to Okinawa in the south, serving millions of international travelers annually. Toyo Kanetsu plays a pivotal role in this infrastructure, with its Baggage Handling Systems (BHS) widely implemented across Japan's key airports. Recognized for superior technology, craftsmanship, and reliability, TKK has contributed significantly to the International Air Transport Association's (IATA) BHS reference manual development. Despite aviation industry challenges during COVID-19, TKK successfully supported Japan's delayed Tokyo Games, ensuring safe and efficient travel for approximately 100,000 athletes and staff.
Tech-Driven Safety: Redefining Passenger Experience
During the Games, TKK partnered with German IT firm Materna IPS to deploy Self-Bag-Drop (SBD) systems featuring facial recognition technology, revolutionizing traditional check-in processes. The innovative system eliminates staff-passenger interactions through its "One-ID" compatible facial scanning, allowing registered users to check baggage without presenting passports or boarding passes. This contactless solution reduced infection risks while exemplifying Japanese "Omotenashi" hospitality through advanced technology.
BHS Excellence: IATA-Endorsed Reliability
TKK's BHS solutions integrate core technologies aligned with IATA standards, earning strong support from airport authorities globally. As an IATA strategic partner since 1991, TKK demonstrates unparalleled expertise in aviation logistics, understanding that efficient baggage systems critically impact both passenger satisfaction and operational efficiency.
Beyond Airports: Automation Across Industries
With roots dating to 1941, TKK has evolved into a comprehensive automation logistics provider serving diverse sectors. Its solutions—including automated warehouses, conveyor systems, and sorting technologies—enhance operations in food, pharmaceutical, automotive, and electronics industries. Examples include FIFO-managed food storage ensuring freshness, precision pharmaceutical distribution systems, and automated auto parts sorting for manufacturing efficiency.
Innovation Leadership: Shaping Smart Logistics
TKK maintains robust R&D investments, collaborating with academic institutions to pioneer advancements in AI, IoT, and big data applications. Its patented technologies power intelligent warehouse management, remote equipment monitoring, and data-optimized sorting systems. Recent developments include AI-driven inventory forecasting, IoT-enabled conveyor maintenance, and analytics-enhanced sorting accuracy.
Global Expansion: International Standards, Local Solutions
While dominant in Japan, TKK actively expands worldwide with products meeting international specifications. The company establishes localized service networks while participating in global industry collaborations to advance logistics technology collectively. Its international success stems from technical excellence, quality assurance, and adaptive solutions for regional requirements.
Future Vision: Intelligent Logistics Ecosystems
TKK's roadmap emphasizes continuous innovation through:
- Accelerated R&D in emerging technologies
- Broader industry applications
- Enhanced service network optimization
- Strengthened global partnerships
The Tokyo Olympics partnership with Materna IPS exemplifies how cross-border technological synergy can redefine passenger experiences while revitalizing aviation infrastructure worldwide. As industries undergo digital transformation, TKK's model demonstrates how embracing innovation and strategic collaboration builds sustainable competitive advantages in evolving markets.