Major Provider Simplifies Crossborder Business Expansion

This article details the process for service providers to publish services on the Dashu Cross-border platform, covering certification requirements, service creation steps, and inquiry handling methods. It aims to help service providers quickly get started and efficiently utilize platform resources to expand their cross-border business. The guide provides a comprehensive overview, enabling service providers to navigate the platform's functionalities and maximize their reach to potential clients in the cross-border e-commerce market.
Major Provider Simplifies Crossborder Business Expansion

For businesses looking to expand their reach in cross-border e-commerce, finding the right platform to list services can be challenging. This article outlines the service listing process on major cross-border platforms, helping sellers quickly onboard and grow their operations.

Prerequisites for Service Listing

Before listing services, sellers must meet the following requirements:

  • Complete platform verification and approval processes
  • Provide all necessary business documentation
  • Agree to platform terms and conditions

Step-by-Step Listing Process

Once prerequisites are met, follow these steps to list services:

  1. Log in to your enterprise account and access the merchant center
  2. Navigate to the "Service List" section in the backend dashboard
  3. Select "Create Service" to begin entering product information
  4. Complete all required fields (marked with asterisks) with accurate details
  5. Review and submit the listing for platform approval

Managing Customer Inquiries

The merchant dashboard includes tools for handling potential buyer questions:

  • Access the inquiry management system through the "Business Communication" section
  • Monitor and respond to customer queries promptly
  • Track communication history for follow-up opportunities

Proper utilization of these platform features enables sellers to efficiently manage their cross-border operations and capitalize on international market opportunities.