
Forgotten your password? This straightforward guide will help you quickly and securely regain access to your account, ensuring uninterrupted cross-border business operations.
1. Access the Login Portal
Begin by navigating to the official website of the cross-border e-commerce platform. Locate and select the login option to proceed to the authentication page.
2. Initiate Password Reset
On the login page, select the "Password Login" method. If you cannot recall your password, click the "Forgot Password" link to initiate the recovery process.
3. Identity Verification and New Password Setup
The password reset page will prompt you to enter the mobile number associated with your account. Accurate entry is crucial for identity verification. Upon successful validation, you may establish a new password. For optimal security, create a strong password incorporating uppercase and lowercase letters, numbers, and special characters.
Important Notes:
- If verification codes fail to arrive, check your device's SMS filtering settings or contact support for assistance.
- Regular password updates and avoidance of simplistic credentials are recommended to maintain account security.
These three steps provide a streamlined method for resetting your account credentials, safeguarding your cross-border e-commerce activities. Account security begins with robust password practices.