
United Parcel Service (UPS) demonstrated remarkable resilience in the first quarter of 2011, achieving significant growth despite facing multiple challenges including rising fuel costs, severe weather conditions, and geopolitical instability. The company's latest earnings report reveals strategic adaptations that enabled this performance and outlines its future direction in an uncertain market environment.
Financial Performance Overview
UPS exceeded market expectations with robust financial results for Q1 2011, showcasing substantial improvements across key metrics:
- Revenue Growth: Total quarterly revenue reached $12.58 billion, a 7.3% year-over-year increase, demonstrating sustained demand for UPS services.
- Profit Expansion: Operating profit grew 21% to $1.43 billion, while net income surged 66% to $885 million, reflecting improved cost control and operational efficiency.
- EPS Outperformance: Earnings per share of $0.88 surpassed both the $0.85 Wall Street forecast and represented 21% growth from Q1 2010.
Operational Metrics
Key operational indicators revealed the foundations of UPS's growth:
- Average daily package volume reached 15 million, a modest 0.2% increase
- Total quarterly package volume grew 1.8% to 957 million units
- Average revenue per piece increased 5.2% to $10.76
Domestic Package Business Analysis
In its core U.S. market, UPS achieved mixed results:
- Average revenue per domestic package rose 5.0% to $9.30
- Total domestic volume declined 0.5% to 12.669 million pieces
- Next Day Air volume decreased 0.9%, while Deferred and Ground services showed varied performance
International Segment Performance
The international business served as a growth engine:
- Average daily international volume increased 4.0% to 2.288 million pieces
- International export volume grew 7.2%
- Domestic international business expanded 2.1%
Management Commentary
UPS Chairman and CEO Scott Davis noted: "Despite challenges including Middle East/North Africa instability, fuel price spikes, and severe weather, the global economic recovery has shown resilience. However, risks have increased compared to three months ago."
CFO Kurt Kuehn emphasized the company's focus on yield quality: "Our strategy ensures appropriate compensation for the value we deliver, as evidenced by strong revenue growth. Higher fuel surcharges and package characteristics have contributed to improved yields."
Business Segment Breakdown
Performance across UPS's three main divisions:
- U.S. Domestic Package: Operating profit increased 28.6% to $849 million
- International Package: Operating profit grew 4.4% to $446 million despite fuel cost pressures
- Supply Chain & Freight: Operating profit surged 44% to $131 million
UPS Freight Highlights
The LTL freight division delivered exceptional results:
- Revenue increased 22.8% to $604 million
- Revenue per hundredweight grew over 8%
Updated 2011 Outlook
UPS raised its full-year guidance:
- Diluted EPS forecast increased to $4.15-$4.40 (17%-24% growth)
- U.S. domestic daily volume expected to grow approximately 2% in Q2
- International revenue and operating profit projected to increase 10% annually
Industry Perspective
Jerry Hempstead of Hempstead Consulting noted: "Considering weather impacts and the Japan earthquake - a key UPS market - this quarter's performance significantly exceeded expectations."
Strategic Positioning
UPS continues to execute its global expansion strategy, recently launching four new Hong Kong-Europe flight routes and establishing a strategic alliance in Colombia. These moves strengthen the company's position in emerging markets and enhance its worldwide network capabilities.
The company maintains focus on operational efficiency, yield management, and strategic pricing while navigating volatile fuel costs and economic uncertainty. UPS's diversified business model and disciplined execution position it to capitalize on global trade growth opportunities while mitigating sector-specific challenges.