DHL Adopts Goodstoperson Automation to Boost Order Efficiency

This paper explores the revolutionary impact of Goods-to-Person (G2P) technology on warehouse picking and the crucial role of Third-Party Logistics (3PL) providers in enterprise transformation. Leveraging its technological strengths, extensive experience, and comprehensive solutions, DHL Supply Chain assists companies in optimizing G2P automation deployments, enhancing picking efficiency, reducing costs, and accelerating digital transformation. The paper highlights how 3PLs like DHL can empower businesses to effectively implement warehouse automation and achieve significant operational improvements.
DHL Adopts Goodstoperson Automation to Boost Order Efficiency

In today's fast-paced business environment, efficiency and speed have become critical drivers of success. For companies relying on warehouse operations, optimizing picking processes, reducing order cycles, and lowering operational costs present significant challenges. The traditional "person-to-goods" model, where pickers navigate vast warehouse spaces to locate items, proves increasingly inefficient—consuming excessive time and labor while being prone to errors.

Understanding Goods-to-Person Technology

What Is Goods-to-Person Automation?

Goods-to-person (GTP) systems represent a paradigm shift in warehouse operations. This automated picking solution utilizes robotics, shuttle systems, and conveyors to deliver stored inventory directly to stationary pickers at workstations. Unlike conventional methods requiring extensive walking, GTP technology allows workers to focus solely on selection tasks, dramatically improving both accuracy and throughput.

Key Advantages of GTP Systems

  • Enhanced Efficiency: Studies demonstrate GTP can double or triple picking rates by eliminating travel time
  • Accelerated Order Fulfillment: Reduced processing times enable faster customer deliveries
  • Improved Accuracy: Automated delivery combined with scanning technologies minimizes human errors
  • Labor Optimization: Reduced staffing requirements offset initial capital investments over time
  • Space Utilization: High-density storage configurations maximize vertical cube space
  • Workplace Ergonomics: Decreased physical strain improves employee satisfaction

Implementation Challenges

  • Substantial upfront capital expenditure
  • Complex system integration requirements
  • Extended deployment timelines
  • Potential facility modifications
  • Maintenance expertise demands
  • Workforce retraining needs

Third-Party Logistics Providers: Strategic Automation Partners

Many organizations turn to third-party logistics (3PL) specialists to navigate GTP implementation complexities. These partners offer critical advantages:

  • Domain expertise across multiple industries
  • Risk mitigation through flexible service models
  • Accelerated deployment timelines
  • Economies of scale in operations
  • Continuous performance optimization

Comprehensive GTP Implementation Framework

Solution Evaluation

Professional assessments determine GTP suitability compared to alternatives like:

  • Robot-assisted picking systems
  • Voice-directed technologies
  • Wearable device solutions

Technology Selection

Leading options include:

  • Shuttle-based storage/retrieval systems
  • Cube-based automated storage solutions
  • Autonomous mobile robots

System Optimization

Post-implementation refinement focuses on:

  • Performance data analytics
  • Process workflow improvements
  • Preventive maintenance protocols
  • Ongoing staff training

Industry Transformation

GTP technology continues evolving with emerging trends:

  • Artificial intelligence integration
  • Modular, adaptable configurations
  • Cloud-based management platforms
  • Enhanced system interoperability

This automation revolution presents significant opportunities for logistics operations to achieve unprecedented levels of productivity and cost efficiency while meeting escalating consumer expectations for rapid order fulfillment.