Trade Programs Boost SME Growth with Streamlined Customs

A joint report by the World Customs Organization, World Trade Organization, and International Chamber of Commerce urges customs administrations to remove barriers hindering SMEs' participation in global trade, emphasizing their vital role in the global economy. The report analyzes the challenges faced by SMEs and proposes recommendations for their integration into Authorized Economic Operator (AEO) programs. Through case studies, it showcases successful experiences, aiming to build a more inclusive and resilient global trading system. The report highlights the need for simplified procedures and enhanced access to information for SMEs to thrive in international markets.
Trade Programs Boost SME Growth with Streamlined Customs

Trade serves as the lifeblood of the global economy, with micro, small, and medium enterprises (MSMEs) functioning as its essential cells. Yet while global trade doors swing open for some businesses, others struggle against bureaucratic hurdles and complex regulations. Imagine a vibrant small enterprise excluded from global markets simply because it cannot meet stringent certification requirements—this represents not just a loss for the business itself, but a weakening of global economic vitality. How can we ensure all trade participants, regardless of size, share equally in global trade benefits?

Introduction

On November 13, 2025, the World Customs Organization (WCO), World Trade Organization (WTO), and International Chamber of Commerce (ICC) jointly released a landmark report titled "Integrating MSMEs into Authorized Economic Operator (AEO) Programs." The report's central plea: urging customs authorities worldwide to remove barriers and ensure these economic cornerstones can fully participate in global markets.

Context of the Report

The report emerges during profound shifts in global trade dynamics. While supply chains grow increasingly complex and trade barriers persist—creating significant challenges for MSMEs—digital transformation simultaneously offers new opportunities for trade facilitation. This joint initiative aims to promote more inclusive customs policies that help small businesses overcome trade obstacles.

Key Findings

The analysis highlights how current AEO programs—designed to streamline customs processes for trusted traders—often prove too cumbersome for smaller enterprises. The recommendations call for:

  • Customized support mechanisms tailored to MSME capabilities
  • Simplified certification procedures
  • Enhanced capacity-building initiatives
  • Stronger international cooperation

The MSME Paradox: Vital Yet Vulnerable

Representing over 90% of businesses globally, MSMEs drive employment, innovation, and economic diversification. However, they face disproportionate challenges in international trade:

  • Financial constraints: Limited access to trade financing and working capital
  • Regulatory complexity: Difficulty navigating customs procedures and technical standards
  • Information gaps: Scarce market intelligence about foreign regulations and buyers
  • Infrastructure deficits: Particularly in developing economies where logistics networks remain underdeveloped

Reforming AEO Programs

The report proposes concrete solutions to make AEO certification more accessible:

  1. Developing tiered certification standards proportionate to business size
  2. Implementing subsidized application processes
  3. Creating dedicated MSME support centers within customs administrations
  4. Expanding mutual recognition agreements between countries

Global Success Stories

Case studies demonstrate effective approaches:

  • One national customs agency reduced processing times by 60% through digital AEO applications
  • Another established partnerships with local chambers of commerce to provide free advisory services
  • Several countries introduced risk-based inspections that minimize burdens on compliant small exporters

The Path Forward

The report concludes that integrating MSMEs into AEO programs requires sustained collaboration between governments, international organizations, and private sector stakeholders. By implementing these recommendations, customs authorities can help build a more inclusive global trading system where businesses of all sizes can thrive.