Since FedEx's acquisition of TNT in 2016, the two logistics systems have been fully integrated. This means customers can now conveniently track both original TNT tracking numbers and FedEx tracking numbers through FedEx's official channels. This article provides a comprehensive guide to multiple tracking methods, ensuring you can always stay updated on your package's status.
FedEx Official Channels: The Primary Tracking Solution
With the completion of FedEx's integration of TNT, FedEx's official platforms have become the primary method for tracking TNT shipments. However, multiple tracking options remain available to accommodate different user preferences, including the FedEx website, mobile app, customer service hotline, and third-party logistics platforms.
Method 1: FedEx Website Tracking (Most Common)
The FedEx website serves as the most widely used tracking platform, offering robust tracking capabilities for all TNT shipment numbers.
Step-by-Step Guide:
- Open your web browser and navigate to the FedEx website
- Locate the "Track" section, typically found in the website header or center of the homepage
- Enter your 10-digit TNT tracking number (example: 1234567890) in the tracking field
- Click the "Track" button to view your shipment status, including transit progress, estimated delivery date, and current location
Method 2: FedEx Mobile App (Most Convenient)
For mobile users, the FedEx app provides a user-friendly interface with comprehensive tracking features.
Step-by-Step Guide:
- Download the "FedEx Mobile" app from your device's app store
- Log in with your FedEx account or use the guest tracking option
- Enter your TNT tracking number in the tracking field and tap "Track"
The app supports tracking multiple shipments simultaneously, making it ideal for monitoring several packages.
Method 3: Customer Service Hotline (Human Assistance)
Customers encountering difficulties with digital tracking methods can contact FedEx customer service for personalized assistance.
Contact Information:
- Mobile users: Call 400-889-1888 (Service hours: 7:30 AM - 8:30 PM, 7 days a week)
- Landline users: Call 800-988-1888 (Service hours same as above)
After connecting, follow the voice prompts to select the tracking service and provide your TNT tracking number to receive shipment information.
Method 4: Third-Party Logistics Platforms (Multi-Carrier Tracking)
Several third-party platforms offer consolidated tracking services for multiple shipping carriers, including TNT shipments now handled by FedEx.
These platforms automatically identify the shipping carrier when you enter your tracking number, displaying the latest shipment status without requiring manual carrier selection.
Method 5: Direct Tracking Through E-commerce Platforms
Customers who purchased items through online marketplaces can typically view shipping information directly in their order details without manually entering tracking numbers.
How to Access:
- Open the respective shopping platform's app or website
- Navigate to your order history
- Select the specific order and click "Shipping Details" to view the TNT/FedEx tracking information
Important Tracking Considerations
Tracking Number Format: Most TNT tracking numbers consist of 10 digits (example: 9876543210). Some international shipments may include letters (example: TN1234567890). Always enter the complete tracking number without spaces or additional characters.
No Tracking Information Available: If your shipment was recently dispatched, the tracking number might not yet be active in the system. Wait 1-2 hours before checking again. For prolonged absence of updates, verify the tracking number with your sender or contact FedEx customer service.
International Shipments: International TNT shipments processed through FedEx may require customs clearance. If tracking shows "Customs Clearance," monitor the FedEx tracking page for updates or instructions regarding required documentation.
FedEx's Commitment to Enhanced Tracking Services
FedEx continues to refine its tracking systems, providing customers with increasingly accurate and accessible shipment information. The integration with TNT's network has created a globally unified tracking system, improving both the efficiency and transparency of package tracking.
Logistics experts recommend using FedEx's official website or mobile app as primary tracking methods, as these platforms provide the most current and detailed shipment information. For any unresolved tracking issues, contacting FedEx customer service ensures prompt resolution and peace of mind regarding your shipment's status.