Airline Industry Focuses on Streamlining Minimum Connection Times

This paper provides an in-depth analysis of the concept, types, determination methods, and importance of Minimum Connection Time (MCT) for flights. It elaborates on industry standard MCT, airport exceptions, airline-specific MCT, and 'exceptions to exceptions'. The paper emphasizes the crucial role of MCT in reducing airline operating costs and enhancing passenger satisfaction. It also introduces OAG's contribution to MCT data management and its support for the aviation ecosystem. Understanding and optimizing MCT is vital for efficient flight operations and a positive travel experience.
Airline Industry Focuses on Streamlining Minimum Connection Times

Imagine sprinting through an unfamiliar airport, desperately trying to catch your connecting flight with just one thought in mind: Will I make it? While flight connections may seem straightforward, they operate within a complex system where Minimum Connection Times (MCT) play a crucial role. This article explores the intricacies of MCT and how they ensure smooth passenger journeys while optimizing airline and airport operations.

What Are Minimum Connection Times (MCT)?

Minimum Connection Time (MCT) refers to the shortest required duration for passengers and their luggage to successfully transfer between flights at a specific airport. This standardized dataset is jointly established and maintained by airports, airlines, and the International Air Transport Association (IATA) to ensure feasible flight connections and provide adequate time for transfer procedures.

Airlines specify MCT for each airport in their Conditions of Carriage (COC), also known as minimum layover or legal connection times. Global Distribution Systems (GDS) and connection-building tools utilize this data to create reasonable itineraries. OAG maintains over 157,000 industry-standard MCTs and airline-specific exceptions, which are essential for constructing reliable flight connections.

Types of MCT

MCT varies depending on transfer circumstances, with key factors including:

  • Domestic transfers: Typically shorter MCT as they don't require customs and immigration clearance.
  • International transfers: Longer MCT due to customs, immigration, and potential security checks.
  • International to domestic transfers: Usually longer than domestic to international transfers as they require entry procedures.
  • Same-terminal transfers: Shorter MCT with no need to move between terminals.
  • Cross-terminal transfers: Longer MCT requiring movement between terminals, possibly via shuttle.
  • Same-airline transfers: Potentially shorter MCT as airlines often provide streamlined transfer services.
  • Interline transfers: Typically longer MCT due to baggage transfer and check-in procedures between airlines.

Specifically, domestic connections may require as little as 30 minutes, while international connections might need up to 90 minutes.

How Industry Standard MCT Is Determined

All new industry-standard MCTs require IATA approval. Once established, they become the airport's default values adopted throughout the industry. The determination process typically involves:

  1. Airport Operators Committee (AOC) consensus: Comprising all airlines operating at the airport, they negotiate and establish new MCT values.
  2. IATA submission: New MCT values are submitted to IATA for approval.
  3. Industry notification: IATA communicates the new MCT values to the aviation industry.

Airport MCT Exceptions

Some airports establish their own industry-standard MCTs that override default times, typically due to:

  • Customs or immigration processing requirements
  • Inter-terminal transfers requiring shuttle transport
  • Baggage retrieval and recheck procedures
  • Next-flight check-in requirements
  • Distance between arrival and departure gates

Airline-Specific Minimum Connection Times

Airlines like KLM, Emirates, Singapore Airlines, and COPA have built extensive hub networks with optimized MCTs for competitive advantage. Shorter connection times reduce total travel duration, improving search result rankings.

Airline-specific connections appear in search results on airline or OTA websites, showing only transfers meeting their standards. If passengers miss connections due to initial flight delays, the airline assumes responsibility—including arranging delivery for delayed baggage.

Airline-specific MCTs are typically more detailed than airport standards, often varying between commercial partners and applying only to defined flight numbers with specified effective/expiration dates.

For example, London Heathrow currently has 2,372 airline exceptions beyond its standard MCTs, while Paris Charles de Gaulle has approximately 10,160. Major hub airports often maintain thousands of unique exceptions based on commercial agreements.

Why MCT Matters

Missed connections carry significant costs:

  • Re-booking passengers on alternative flights
  • Providing hotel accommodations when necessary
  • Potential reputation damage and lost business

For airlines, each missed connection represents an unexpected expense. When large passenger groups miss connections or frequent flyers switch airlines due to poor experiences, the financial impact multiplies.

How MCT Data Affects Ticket Sales

Synchronizing schedules between operating and marketing airlines presents challenges, particularly with code-sharing. When airlines modify schedules, partners must be notified—sometimes directly, sometimes via OAG. This creates a "window of opportunity" where connections might be sold based on outdated data, potentially resulting in missed connections.

Regular MCT reviews prevent itinerary disruptions from schedule changes. Accurate representation of total travel time is crucial, as many systems prioritize this over price when ranking flight options.

Each GDS and OTA employs unique algorithms to calculate optimal connections, while airlines make subtle MCT adjustments to protect profitable routes—creating complex data challenges further complicated by code-sharing arrangements.