CH Robinson SAS Boost Retail Supply Chain Agility

C.H. Robinson partners with SAS to offer an end-to-end agile supply chain solution for the retail and consumer packaged goods industries. By integrating inventory, demand, and transportation data, the solution leverages Procure IQ and the Navisphere platform to enable demand-driven intelligent sourcing and real-time inventory visibility. This helps businesses respond more effectively to market changes, reduce costs, and improve efficiency. The collaboration aims to provide a more collaborative and data-driven approach to supply chain management, ultimately enhancing agility and responsiveness.
CH Robinson SAS Boost Retail Supply Chain Agility

Imagine a supply chain that operates like a seasoned orchestra conductor—instantly sensing market rhythms, precisely allocating resources, and ensuring products arrive at the right place, in the right quantity, at the right time. This vision is now moving toward reality through a groundbreaking partnership between C.H. Robinson and SAS, promising unprecedented agility for retail and consumer packaged goods industries.

Bridging the Data Divide

Traditional supply chain management often suffers from siloed operations, where demand forecasting and transportation execution function independently. This fragmentation creates inefficiencies, leaving companies struggling with excess inventory, shipping delays, and sluggish market responses.

The collaboration between C.H. Robinson, a global logistics leader, and analytics powerhouse SAS aims to dismantle these data barriers. Their integrated solution merges inventory and demand signals with real-time transportation data, enabling end-to-end supply chain synchronization. This centralized approach allows businesses to optimize carrier selection, adjust inventory dynamically, and enhance operational efficiency.

Retail and CPG Sectors as Early Adopters

North American retail and consumer packaged goods (CPG) shippers will be the first to benefit from this initiative. SAS emphasizes that future leaders in retail supply chains will be those who transition from long-term planning to agile, data-driven decision-making.

"This partnership gives businesses a transformative lens to view their supply chains," said Richard Widdowson, SAS Global Vice President of Retail & CPG Solutions. "It enables real-time identification of opportunities and challenges—even during disruptive events like the pandemic."

A Three-Step Roadmap to Intelligent Logistics

The partners outlined a streamlined process for shippers:

1. SAS-Driven Demand Planning: SAS demand forecasts feed directly into C.H. Robinson's Procure IQ platform, enabling smart, demand-based procurement.

2. Real-Time Visibility: Procure IQ integrates with C.H. Robinson's Navisphere platform, providing live inventory tracking and shipment status updates.

3. Closed-Loop Optimization: Navisphere data cycles back to SAS planning tools, allowing retailers to align corporate demand plans with in-transit goods—adapting instantly to demand surges or transportation disruptions.

Navigating Modern Supply Chain Complexities

C.H. Robinson Chief Commercial Officer Chris O'Brien cited escalating supply chain challenges as the catalyst for this alliance. "E-commerce acceleration, stricter delivery requirements, capacity constraints, and pandemic-driven volatility have made agile planning non-negotiable," he explained.

The companies began collaborating in early 2020 to address what O'Brien described as a critical gap: "Previously, demand planning and transportation data operated in separate spheres without strategic integration. We're changing that paradigm."

Transforming Retail Logistics

For retail and CPG companies, the partnership promises cost reductions, operational efficiencies, and enhanced customer service. "By linking demand planning with real-time execution data, businesses can reduce safety stock, optimize carrier networks, and avoid costly spot-market purchases," O'Brien noted.

He highlighted how pandemic-induced demand swings—like the infamous toilet paper shortages—demonstrated the urgent need for such integration. "This solution allows retailers to operate on shorter, more responsive planning cycles rather than relying solely on annual bidding processes."

While retail is the initial focus, the partners envision expanding this model across industries. "Our ultimate goal is to bridge the divide between business planning and logistics execution universally," O'Brien concluded.