Risks of Collect on Delivery in Global Shipping Country Guide

International Collect on Delivery (COD) service is not universally available and carries inherent risks. This report delves into the country-specific limitations and key risks associated with international COD shipments, including recipient refusal, cost discrepancies, and customs clearance issues. It offers recommendations for mitigating these risks, aiming to provide foreign trade practitioners with a practical risk management guide. Understanding these limitations and risks is crucial for businesses relying on COD for international transactions to avoid potential financial losses and logistical complications.
Risks of Collect on Delivery in Global Shipping Country Guide

In the complex chess game of international trade, the choice of payment method for logistics often conceals unexpected pitfalls. Collect-on-delivery (COD) shipping for international parcels may appear convenient, but it carries significant risks—particularly in certain countries and regions. Like navigating a minefield, one misstep could leave shippers facing the nightmare scenario of losing both their goods and payment. This analysis examines the risks of international COD shipping and identifies countries where this service is restricted or unavailable.

Geographic Limitations: A Complex Logistics Map

International COD shipping is not universally available. Its feasibility depends on factors including a destination country's logistics infrastructure, customs policies, and foreign exchange controls. While developed nations with transparent customs procedures—such as those in North America, Western Europe, and Australia—typically support COD services, many regions impose restrictions:

1. High-Risk Regions: South America and Africa

Most countries in South America (Brazil, Argentina, Venezuela) and Africa (Nigeria, Ethiopia) represent high-risk zones for COD shipping due to strict currency controls, complex customs procedures, and volatile tariff policies. Major carriers like DHL, FedEx, and UPS typically exclude these destinations from COD services. When available through niche providers, these services impose strict conditions including higher fees, extended transit times, and rigorous recipient verification.

2. Political Instability: The Middle East and Eastern Europe

Sanctioned or politically unstable Middle Eastern countries (Iran, Iraq, Syria) generally prohibit COD shipments due to limited logistics networks and foreign exchange challenges. In Eastern Europe (Russia, Ukraine), while major cities may accept certain COD services, rural areas face restrictions. Customs delays further increase risks in these regions.

3. Southeast and South Asia: Variable Conditions

India, Pakistan, and Bangladesh typically restrict COD services to verified commercial recipients who provide tax IDs and business licenses. Myanmar and Cambodia often exclude remote areas from COD options due to high logistics costs.

4. Remote Island Nations: The Pacific and Caribbean

Small island states (Fiji, Vanuatu, Bahamas) frequently lack COD services due to limited logistics capacity and complex customs procedures that generate unpredictable fees.

Core Risks: Potential Pitfalls for Shippers

Even in countries where COD services are available, shippers must understand these critical risks:

1. Recipient Refusal: The Primary Hazard

Recipients may reject shipments due to excessive fees, product discrepancies, or unwillingness to pay duties. When this occurs, carriers transfer all costs—including return shipping, storage, and customs fees—to the shipper. In extreme cases, unclaimed goods may be auctioned to recover expenses.

2. Cost Calculation Discrepancies

Final COD charges often exceed initial estimates by 30-50% due to remote area surcharges, fuel adjustments, and dimensional weight pricing. Such discrepancies frequently trigger payment disputes.

3. Customs and Policy Uncertainties

Customs holds (caused by improper documentation or restricted items) generate additional fees that recipients often refuse to pay. Some countries' currency controls may physically prevent recipients from settling foreign-denominated charges.

4. Legal Recourse Challenges

International collection efforts against non-paying recipients prove notoriously difficult due to jurisdictional barriers. Shippers using unregulated freight forwarders risk complete loss of both goods and payment.

Risk Mitigation Strategies

To minimize exposure, shippers should:

  • Research destination countries' customs regulations and carrier fee structures
  • Select established carriers with reliable dispute resolution processes
  • Confirm recipients' willingness and ability to pay all anticipated charges
  • Consider shipping insurance to offset potential losses
  • For high-risk destinations, prefer prepaid shipping or secure payment methods like letters of credit

International COD shipping remains a double-edged sword—while offering convenience, it demands careful risk assessment and mitigation to prevent costly consequences in global trade transactions.