Imagine enterprise IT infrastructure that functions like an experienced butler—automating routine maintenance, predicting potential issues, and dynamically adjusting resources based on business needs. This vision is no longer futuristic but is becoming reality through Agentic AI. Building on twenty years of digital transformation expertise in ICT operations, Huawei has introduced its AEI (Agentic Enterprise ICT Infrastructure) solution to help enterprises embrace this new paradigm of intelligent, simplified operations.
Agentic AI: The Core Driver of Digital Transformation
The evolution from informatization to digitization and now intelligent digital transformation has fundamentally changed enterprise operations. Agentic AI, as a mainstream direction in AI development, is deeply integrating with next-generation ICT infrastructure to become the cornerstone of this transformation. The AEI concept, proposed by organizations including the Global Fixed Network Innovation Alliance, embodies this shift with three key characteristics: collective intelligence, autonomous operations, and native intelligence—delivering revolutionary changes across multiple validated application scenarios.
Huawei AEI: The "Three Extremes" Framework
Huawei's AEI solution approaches enterprise needs through dual business and operational perspectives, pursuing three ultimate objectives:
- Extreme Experience: User-centric design ensuring seamless, stable service delivery
- Extreme Efficiency: Automated, intelligent operations dramatically improving productivity while reducing costs
- Extreme Resilience: Advanced failure prediction and self-healing capabilities guaranteeing business continuity
AEI Architecture: Progressive Evolution Toward Full Autonomy
The four-layer Huawei AEI architecture enables gradual advancement from domain-specific autonomy to cross-domain coordination and ultimately collective intelligence:
- Intelligent Infrastructure: High-performance, reliable, and scalable compute, storage, and network resources
- Intelligent Data Platform: Centralized governance and analysis of operational data for AI-driven decision making
- Intelligent Business Applications: AI-powered automation of business processes
- Agentic AI Operations System: The control layer enabling autonomous decision-making and task execution
AEI@DC: Intelligent Data Center Operations
Addressing complex data center challenges in computing, networking, and storage management, Huawei's AEI@DC solution features a three-tier architecture that:
- Accelerates fault resolution through root cause analysis and automated repair
- Optimizes user experience via real-time monitoring and dynamic resource allocation
- Streamlines operations by automating routine maintenance tasks
Smart Campus AEI: Optimized Performance and Simplified Management
For financial, manufacturing, and educational campuses, Huawei delivers solutions focused on:
- Premium network services ensuring uninterrupted user experiences
- Advanced predictive capabilities maintaining continuous operations
- Automated workflows reducing manual intervention
Proven Results Across Industries
Leading organizations including major state-owned banks, top insurance providers, ShanghaiTech University, XCMG Machinery, and Hangzhou Liangtong have successfully implemented Huawei AEI solutions, demonstrating measurable improvements in operational intelligence and business value.
Collaborative Ecosystem Development
Realizing fully autonomous enterprise operations requires industry-wide cooperation. Huawei is committed to partnering with ecosystem participants to:
- Expand Agentic AI applications across operational scenarios
- Accelerate large-scale deployment across industries
- Develop open collaboration platforms for technical advancement
- Advance core AI research to enhance reliability and maturity
Through these collaborative efforts, Huawei aims to support enterprises in adopting Agentic AI and progressing toward a highly autonomous intelligent future.