Guide to Mastering International Package Tracking

Published: 01/30/2026
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Struggling with international package tracking? This guide provides a comprehensive overview, from identifying your tracking number and carrier to selecting the appropriate tracking methods. We'll walk you through common issues and equip you with the knowledge to monitor your package's progress effectively. Say goodbye to anxious waiting and gain control over your international shipments. Learn how to track your package every step of the way and stay informed about its location.
Guide to Mastering International Package Tracking

Waiting for an international package can be stressful, especially when tracking information seems frozen in time. However, international shipment tracking doesn't have to be a mystery. This guide will help you navigate the process like a pro.

Essential Information Before You Begin

1. Your Tracking Number: The Package's ID

The tracking number serves as your package's unique identifier throughout its journey. International tracking numbers come in various formats depending on the carrier:

  • Express Shipping:
    • DHL: Typically 10 digits
    • FedEx: Usually 12 digits
    • UPS: Begins with "1Z" followed by multiple characters
    • EMS: Starts with "EA" followed by 9 digits and ending with "CN"
  • Ocean Freight:
    • Maersk: Begins with "MSKU" followed by 10 digits
    • COSCO: Starts with "COSU" followed by 10 digits
    • MSC: Begins with "MSC" followed by multiple characters
  • Air Freight:
    • Typically consists of a 3-letter airline code and 8 digits (e.g., "CA12345678" for Air China)

2. Identifying Your Carrier

International shipments typically use one of two methods:

  • Express Shipping: Door-to-door service for smaller packages (under 30kg) via companies like DHL, FedEx, or UPS
  • Freight Shipping: For larger items via ocean or air freight, requiring recipient pickup or local delivery arrangements

Three Primary Tracking Methods

Method 1: Express Shipping (For Small Packages)

Option A: Carrier's Official Website

The most reliable method is using the shipping company's official tracking tool, which provides real-time updates including customs clearance status.

How to use:

  1. Visit the carrier's website
  2. Locate the tracking section
  3. Enter your tracking number
  4. View current status and location

Option B: E-commerce Platform Tracking

For purchases made through online marketplaces, the order details page typically includes integrated tracking information.

Method 2: Ocean/Air Freight (For Large Shipments)

Ocean Freight Tracking:

Use the Bill of Lading number (provided by the shipper) on the shipping company's website.

Air Freight Tracking:

Distinguish between:

  • Master Air Waybill (MAWB): Issued by airlines (e.g., "CA12345678" for Air China)
  • House Air Waybill (HAWB): Issued by freight forwarders

Method 3: Third-Party Tracking Platforms

When the carrier is unknown, these services can automatically identify shipping companies and track packages:

  1. 17Track: Supports multiple languages and notification options
  2. TrackingMore: Allows batch tracking of multiple shipments
  3. AfterShip: Designed for e-commerce sellers managing multiple orders

Troubleshooting Common Tracking Issues

If tracking information isn't available:

  • Verify the tracking number: Check for accuracy and proper formatting
  • Allow processing time: Information may take 1-3 days to appear after shipment
  • Confirm the carrier: Ensure you're using the correct shipping company's tracking system
  • Check customs status: Delays often occur during clearance processes

Tracking International Shipments: A Three-Step Process

  1. Obtain the correct tracking number and carrier information
  2. Select the appropriate tracking method based on shipment type
  3. Troubleshoot if information isn't immediately available

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