Tonga Customs Adopts Wcobacked Digital Clearance System

The World Customs Organization (WCO) conducted a Post Clearance Audit (PCA) diagnostic mission in Tonga to help Tonga Customs optimize processes and improve trade facilitation. Through a comprehensive internal and external assessment, the WCO expert team provided strong support for Tonga Customs' modernization efforts, envisioning a future of smart customs clearance. The mission aimed to identify areas for improvement in PCA implementation and contribute to enhanced efficiency and effectiveness of customs operations in Tonga, ultimately boosting trade and economic growth.
Tonga Customs Adopts Wcobacked Digital Clearance System

Businesses struggling with lengthy clearance procedures and high trade costs may find relief as Tonga's Customs Department implements sweeping modernization reforms with support from the World Customs Organization (WCO).

WCO Mercator Program Launches Diagnostic Mission

A team of WCO experts recently conducted a comprehensive Post-Clearance Audit (PCA) diagnostic assessment in Tonga under the HMRC-WCO-UNCTAD program funded by the UK's HM Revenue and Customs. This initiative marks a significant step in Tonga's customs modernization efforts.

The Power of Post-Clearance Audits

Post-clearance audits represent a paradigm shift in customs operations, offering substantial advantages over traditional inspection methods:

  • Enhanced Efficiency: Focuses resources on high-risk shipments while facilitating rapid clearance for low-risk goods
  • Cost Reduction: Minimizes storage and transportation expenses associated with cargo delays
  • Compliance Assurance: Verifies trader records to identify and correct regulatory violations
  • Resource Optimization: Enables targeted deployment of customs personnel and infrastructure

Comprehensive Departmental Engagement

The WCO team conducted in-depth consultations across multiple Tongan Customs divisions including Risk Management, Information Technology, Legal Affairs, and Human Resources. These discussions focused on implementing PCA methodologies aligned with:

  • WTO Trade Facilitation Agreement Article 7.5
  • Revised Kyoto Convention standards

Stakeholder Collaboration

The assessment included workshops with customs officials and roundtable discussions with trade representatives. These sessions emphasized:

  • The role of PCA in trade facilitation
  • Strategies for improving compliance
  • Business responsibilities in risk management

Pathway to Digital Customs

Tonga Customs is preparing for technological transformation that will introduce:

  • Automated document processing
  • Data-driven risk assessment
  • Mobile customs operations
  • Online service portals

Kelemete Vahe, CEO of Tonga's Revenue and Customs Ministry, expressed appreciation for the WCO's technical support and endorsed the preliminary recommendations as valuable guidance for future reforms.

The WCO Mercator Program continues its mission to assist developing nations in implementing trade facilitation measures through capacity building and knowledge sharing initiatives.