Malawi Strengthens Customs Controls to Boost Trade Efficiency

The World Customs Organization (WCO) conducted a diagnostic assessment of Malawi Customs' risk management processes to support Malawi's customs modernization reforms under the Trade Facilitation Agreement. The assessment identified shortcomings in Malawi Customs' risk management practices and provided recommendations for improvement. The WCO will continue to collaborate with Malawi to advance its trade facilitation agenda. The assessment highlights the need for enhanced risk profiling, improved data analysis, and strengthened cooperation between customs and other agencies to effectively manage risks and facilitate legitimate trade.
Malawi Strengthens Customs Controls to Boost Trade Efficiency

Imagine a scenario where cargo clearance efficiency improves by 50%, and business operational costs drop by 20%. For a developing economy like Malawi, such advancements could be transformative. The country is now making significant strides toward achieving these goals.

To support Malawi in fulfilling its commitments under the World Trade Organization’s (WTO) Trade Facilitation Agreement (TFA) and modernize its customs management, the World Customs Organization (WCO) conducted an in-depth diagnostic assessment of Malawi’s risk management processes from September 11–15, 2017, in Blantyre. This initiative was part of the WCO’s Mercator Programme , tailored to review the Malawi Revenue Authority’s (MRA) existing risk management procedures, identify gaps, and propose actionable reforms to align with TFA Article 7.4.

Risk Management: The Engine of Trade Facilitation

Risk management is more than a procedural upgrade—it is the cornerstone of trade facilitation. An efficient system enables customs authorities to pinpoint high-risk shipments, allocate resources strategically, and expedite clearance for compliant traders. For Malawi, this translates to faster supply chains, reduced trade costs, and enhanced global competitiveness.

WCO’s Diagnostic Approach: Identifying Bottlenecks

The WCO team conducted thorough consultations with MRA’s senior leadership, operational staff, and frontline officers to evaluate:

  • Policy and Strategy: Alignment with international standards and clarity of objectives.
  • Risk Assessment: Methodology for identifying high-risk consignments and assigning risk levels.
  • Risk Mitigation: Effectiveness of measures to combat smuggling and fraud.
  • Intelligence Systems: Capacity to collect, analyze, and leverage data for decision-making.
  • Training Programs: Adequacy of staff skills development in risk management.

Capacity Building: A Sustainable Foundation

Beyond diagnostics, the WCO prioritized knowledge transfer. Through workshops, MRA personnel gained expertise in:

  • Developing risk models using historical data.
  • Establishing dedicated intelligence units.
  • Aligning processes with TFA benchmarks.

This engagement marked the beginning of a long-term partnership, with the WCO committed to providing ongoing technical assistance under the Mercator Programme.

A Blueprint for Reform

The mission concluded with a comprehensive report outlining recommendations to modernize Malawi’s customs operations. Funded by the UK (via HM Revenue & Customs) and Finland, this initiative reflects international support for Malawi’s trade facilitation ambitions.

Challenges and Opportunities Ahead

While infrastructure gaps and technical limitations persist, Malawi’s proactive stance—coupled with WCO collaboration—positions the country to emerge as a regional leader in trade efficiency. The path forward promises faster clearances, a more transparent trading environment, and broader economic growth.

With sustained effort, Malawi’s vision of a streamlined customs system could soon become a reality, unlocking new opportunities for businesses and communities alike.