Togo Boosts Customs Skills with WCO Training

The World Customs Organization (WCO) conducted a workshop in Lomé to assist the Togolese Revenue Office (OTR) in rebuilding its customs valuation function. Through diagnostic assessments and practical training, Togolese customs officials gained a better understanding of WTO valuation rules and WCO practices. This initiative aimed to enhance their capacity in customs valuation control and management, laying the foundation for an efficient and transparent customs valuation system in Togo. The workshop focused on improving skills and knowledge related to valuation procedures and international standards.
Togo Boosts Customs Skills with WCO Training

Behind every imported product's price tag lies an economic cipher that extends far beyond corporate profits. Customs valuation affects national tax revenues, market competition fairness, and ultimately, a country's economic vitality. When valuation processes falter, the ripple effects are profound:

  • Corporate profitability suffers: Overvaluation inflates tariff payments, squeezing profit margins and eroding competitiveness, while undervaluation fosters unfair market advantages.
  • National revenues decline: Systematic undervaluation drains public coffers, undermining infrastructure development and social services.
  • Market distortions emerge: Inconsistent valuations create uneven playing fields, rewarding non-compliant businesses while penalizing legitimate operators.

These aren't hypothetical scenarios. For Togo, the West African nation now undertaking comprehensive customs valuation reforms, these challenges became reality when valuation functions were outsourced to private inspection companies. The resulting inconsistencies in standards, transparency gaps, and oversight limitations prompted Togo's Customs and Excise Office (OTR) to reclaim these critical functions.

WCO Intervention: A Technical Assistance Blueprint

The World Customs Organization (WCO) launched a phased technical assistance program to rebuild Togo's valuation capabilities. The initiative culminated in a landmark professional workshop held in Lomé from May 17-21, 2016, marking completion of Phase II capacity-building efforts.

Diagnostic Phase: Identifying Systemic Vulnerabilities

WCO experts conducted intensive assessments in November 2015, evaluating Togo's Customs Directorate of Duties and Indirect Taxes (CDDI) across five critical dimensions:

  1. Valuation workflow integrity and efficiency
  2. Risk management framework robustness
  3. Officer competency profiles
  4. Information system capabilities
  5. Legal alignment with international standards

The diagnostic revealed how outsourcing had created valuation inconsistencies, transparency deficits, and regulatory gaps - vulnerabilities requiring immediate remediation.

Capacity-Building Phase: From Theory to Practice

The Lomé workshop delivered immersive training through:

  • WTO Valuation Agreement mastery: Deep dives into transaction value principles and the six-tiered valuation methodology hierarchy
  • WCO Revenue Package implementation: Practical applications of valuation databases and risk assessment protocols
  • Case-based learning: Interactive exercises on applying WTO Committee Decision 6.1 regarding reasonable doubt cases

Jointly led by WCO's Tariff and Trade Affairs Directorate specialists and a WCA-region certified trainer, the program blended global expertise with regional context.

Core Curriculum Components

WTO Valuation Agreement Framework

The six sequential valuation methods form the agreement's backbone:

  1. Transaction Value: The gold standard using actual paid prices
  2. Identical Goods Method: Comparable products with identical specifications
  3. Similar Goods Method: Products sharing essential characteristics
  4. Deductive Method: Derived from domestic resale prices minus costs
  5. Computed Method: Cost-plus manufacturing calculations
  6. Fallback Method: Flexible approaches respecting agreement principles

WCO Operational Tools

Participants gained hands-on experience with:

  • Valuation databases: Reference tools for detecting undervaluation patterns
  • Risk-based controls: Targeting high-risk shipments by origin, commodity type, and importer history
  • Reasonable doubt protocols: Structured procedures for challenging suspect declarations

Outcomes and Future Trajectory

The workshop certified Togo's first cohort of valuation specialists and trainers, creating an internal knowledge diffusion mechanism. This foundational achievement enables Togo to:

  • Establish standardized national valuation procedures
  • Enhance revenue collection through improved compliance
  • Foster equitable business environments
  • Align with global trade governance standards

Continued WCO partnership will further strengthen these capabilities, positioning Togo's customs administration as a regional model for modernized trade facilitation.