Hainan, the tropical island known for its duty-free shopping policies, has long been a magnet for tourists seeking retail therapy. However, the joy of shopping has often been dampened by the frustration of overweight luggage and the painful necessity to leave purchases behind. This issue is now being resolved as JD Logistics introduces a full-scenario duty-free logistics service, coinciding with the full implementation of customs closure operations in the Hainan Free Trade Port.
One-Stop Solution: Hassle-Free Duty-Free Shopping
JD Logistics' new service is not merely a delivery option but a comprehensive, customized logistics solution designed to meet the diverse needs of duty-free retailers and consumers alike. The solution encompasses warehouse upgrades, transportation guarantees, and express delivery acceleration, ensuring a seamless shopping experience.
Warehouse Upgrades: Efficient Storage and Distribution
Traditional warehouses' inefficiencies have long hindered duty-free logistics. JD Logistics has addressed this by establishing an integrated supply chain service system in Hainan, operating seven warehouses that cover core processes such as collection, sorting, and transit. These warehouses feature advanced automation and intelligent management systems, ensuring rapid inventory turnover and optimal storage layouts. Specialized facilities, including temperature and humidity-controlled environments, safeguard sensitive products like cosmetics and luxury goods.
Transportation Guarantees: Safe and Efficient Delivery
With years of experience in duty-free logistics, JD Logistics has formed deep partnerships with leading duty-free operators. The company offers secure and efficient transportation solutions for both bulk transfers and individual deliveries. Advanced technologies, such as real-time monitoring and anti-theft systems, are employed to ensure safety. Specially modified vehicles equipped with shockproof and temperature-control features further protect goods during transit. A professional team of drivers, rigorously trained to handle emergencies, completes the robust transportation framework.
Express Acceleration: Doorstep Delivery with Full Visibility
Following Hainan's new policy allowing mailed deliveries for duty-free purchases, JD Logistics leveraged its nationwide express network to meet consumer demand. The service includes end-to-end tracking, traceability codes for full-process visibility, and strict ID verification upon delivery to ensure compliance. Consumers can now receive their purchases at home with ease, supported by multiple delivery options such as self-pickup and smart lockers.
Solid Infrastructure: JD Logistics as Hainan's Backbone
JD Logistics has made substantial investments in Hainan, operating two Asia No. 1 smart industrial parks and multiple specialized warehouses for cold chain and pharmaceutical products. These facilities ensure comprehensive logistics coverage across the province, enabling faster deliveries and enhanced service capabilities.
Enhanced Efficiency: "211 Timely Delivery" and Beyond
The company provides "211 Timely Delivery" services in Hainan's major cities, guaranteeing same-day or next-morning delivery for orders placed before 11 AM or 11 PM, respectively. Additionally, JD Logistics facilitates the nationwide distribution of Hainan's premium imported goods and tropical fresh produce, while also introducing high-quality products from across China to the island.
Cross-Border E-Commerce Support: Bonded Warehouses and Global Networks
By 2025, JD Logistics plans to further strengthen its infrastructure with a bonded warehouse in Haikou, optimizing cross-border e-commerce services for both B2B and B2C scenarios. This initiative will bolster Hainan's role as a bridge between domestic and international markets. The company's global network includes over 130 overseas warehouses, bonded warehouses, and direct mail warehouses, enabling "2-3 Day Delivery" to key regions such as Europe, North America, and Southeast Asia.
Air Freight Expansion: New Routes for Faster Logistics
In December 2025, JD Airlines will launch a dedicated cargo route between Shenzhen and Boao, marking Boao Airport's first regular cargo flight. This route will establish an efficient logistics corridor between Hainan and the Greater Bay Area, facilitating the export of local agricultural products while enhancing Hainan's international freight network.
Global Vision: Connecting Hainan to the World
JD Logistics is building a bidirectional logistics system to support both the import of duty-free goods and the export of Hainan's local specialties. The company's domestic bonded warehouse network spans 16 key cities, covering over 300,000 square meters, while its overseas warehouses enable rapid global distribution.
Future Outlook: Building a New Logistics Ecosystem
With Hainan's island-wide customs closure and the expansion of zero-tariff product categories, JD Logistics will continue to strengthen its supply chain capabilities. By collaborating with duty-free retailers and cross-border e-commerce platforms, the company aims to provide integrated production, sales, warehousing, and transportation services, supporting Hainan's transformation into a global logistics hub.