Online shoppers in Vietnam can now enjoy greater flexibility when receiving cross-border packages, thanks to Shopee's newly introduced "Locker-Standard International" service. Launched on January 16, this solution addresses a common frustration: missed deliveries due to work commitments or travel.
The service combines convenience with enhanced security measures. Upon arrival, parcels are placed in secure lockers, giving buyers a 72-hour window to collect their items at their convenience. This eliminates the need to coordinate schedules with delivery personnel.
Each order is protected by a unique PIN code , exclusively delivered via the Shopee app. This authentication method ensures that only the intended recipient can access the locker, significantly reducing risks of misplaced or wrongly claimed packages.
The expansion of Shopee's smart locker network streamlines the entire collection process. By removing logistical friction, the platform aims to boost customer satisfaction and encourage repeat purchases in the competitive cross-border e-commerce sector.
This initiative demonstrates how e-commerce platforms are refining last-mile delivery solutions. The locker system not only improves efficiency and security but also aligns with evolving consumer expectations for seamless shopping experiences.