Study Aims to Reduce Border Delays Between South Africa and Eswatini

South Africa and Eswatini launched a Time Release Study (TRS) at the Oshoek-Ngwenya border, aiming to improve cross-border trade efficiency by identifying and addressing bottlenecks in goods clearance through data analysis. Supported by the WCO, the study is expected to release a report in April 2024, providing recommendations for improvement. The TRS seeks to promote trade development and optimize border management between the two countries. The results will inform strategies to streamline processes and reduce delays, ultimately boosting economic activity.
Study Aims to Reduce Border Delays Between South Africa and Eswatini

Picture a cargo truck laden with goods traveling between South Africa and Eswatini. What should be a straightforward cross-border journey has historically been hampered by cumbersome procedures, resulting in prolonged border delays. These bottlenecks not only increase operational costs for businesses but also hinder regional trade efficiency. Now, an innovative solution is being implemented to streamline this process.

The Time Release Study: A Diagnostic Tool for Border Efficiency

At the Oshoek-Ngwenya land border between South Africa and Eswatini, a groundbreaking initiative called the Time Release Study (TRS) is underway. This scientific approach analyzes data to identify inefficiencies in cargo clearance processes and proposes targeted solutions to enhance cross-border trade.

Conceptually, TRS functions as a "border detective," meticulously tracking goods from entry to final release while recording time spent at each critical checkpoint. This systematic analysis reveals problematic areas and informs evidence-based improvements.

As a globally recognized diagnostic tool, TRS evaluates border agency effectiveness by collecting temporal data throughout the clearance process:

  • Border arrival: Documents when trucks first reach the border
  • Customs declaration: Tracks submission of documentation
  • Inspection procedures: Records duration of physical examinations
  • Tax payment: Monitors time required for duty settlement
  • Final clearance: Captures moment of authorized release

The Strategic Importance of Oshoek-Ngwenya Border

As one of the busiest land crossings between the two nations, Oshoek-Ngwenya processes approximately 600 trucks daily. Optimizing clearance procedures here carries significant economic implications. Even marginal time savings per vehicle could translate to thousands of conserved hours daily, yielding substantial cost reductions and enhanced commercial competitiveness throughout the region.

Implementation Framework and International Support

This TRS initiative benefits from multilateral cooperation, receiving technical and financial support through the World Customs Organization's (WCO) Accelerate Trade Facilitation program, funded by the UK's HM Revenue & Customs (HMRC). The project represents years of collaboration between Eswatini Revenue Service (ERS) and the South African Revenue Service (SARS).

The WCO contributes technical expertise and global best practices, while HMRC provides both funding and operational knowledge. National revenue authorities (ERS and SARS) serve as implementing partners, responsible for data collection, analysis, and subsequent process optimization.

Operational Methodology and Expected Outcomes

The current TRS employs an end-to-end evaluation model, measuring total clearance duration from truck entry at the South African border through final exit in Eswatini. Importantly, the study examines efficiency across all border agencies - including customs, border police, and health inspectors - recognizing that comprehensive improvement requires interagency coordination.

Scheduled for publication in April 2024, the TRS report will identify operational bottlenecks and recommend corrective measures such as:

  • Streamlining customs documentation requirements
  • Enhancing interdepartmental information sharing
  • Implementing digital clearance technologies
  • Investing in personnel training programs

Anticipated benefits include reduced clearance times, lower business operational costs, improved trade flows, and more transparent border management protocols.

Long-Term Implications and Regional Impact

The Oshoek-Ngwenya TRS represents more than a bilateral efficiency project - it establishes a replicable model for trade facilitation across developing economies. By combining data-driven diagnostics with multilateral technical support, this initiative demonstrates how strategic border management can stimulate economic growth while strengthening regional cooperation.

As WCO continues providing capacity-building support through its Accelerate Trade Facilitation program, the knowledge gained from this TRS implementation may inform border optimization strategies throughout the African continent and beyond.