UPS Enhances Supply Chain Visibility with Flex Global View Upgrade

UPS has upgraded its Flex Global View tool, introducing features such as a maritime container dashboard, online invoice previews, and enhanced reporting. This upgrade strengthens the tracking and management of air, ocean, and ground shipments. It aims to help businesses improve supply chain visibility and efficiency, reduce inventory costs, and increase customer satisfaction. The new functionalities provide users with more comprehensive insights into their global shipping operations, enabling better decision-making and streamlined logistics processes.
UPS Enhances Supply Chain Visibility with Flex Global View Upgrade

In today's rapidly evolving global business landscape, supply chains have evolved from simple production-to-consumption connections into strategic drivers of corporate competitiveness. Faced with increasingly complex market demands, emerging challenges, and heightened requirements for efficiency and transparency, businesses urgently need comprehensive tools that provide visibility, foresight, and operational optimization.

UPS Flex Global View: Empowering Businesses to Master Their Supply Chains

As a global logistics leader with decades of industry experience, UPS understands the critical importance of effective supply chain management. The newly enhanced Flex Global View represents UPS's commitment to technological innovation, offering clients an integrated solution for event management, visual tracking, and data analytics across air, ocean, and ground shipments, warehouse inventory, purchase orders, and customs clearance details.

The latest upgrades to Flex Global View reflect UPS's deep understanding of client needs and its responsiveness to market trends. The enhancements focus on three key areas: improving ocean container management efficiency, streamlining invoice processing, and optimizing dashboard and reporting functions.

Three Key Innovations Redefining Supply Chain Management

1. Ocean Container Dashboard: Navigating Global Trade with Precision

Maritime shipping plays a vital role in global commerce, yet its complexity presents significant supply chain challenges. The new ocean container dashboard provides:

  • Advanced Filtering Capabilities: Users can sort container information by multiple parameters including carrier, port of loading/discharge, shipper, and consignee, enabling precise identification.
  • Comprehensive Visibility: The dashboard displays container status (loaded, discharged, in transit), estimated arrival times, historical routes, port information, and cargo descriptions throughout the shipment lifecycle.
  • Proactive Management: Real-time alerts notify users of potential delays, allowing for timely interventions to minimize disruptions.

2. Digital Invoice Management: Transitioning to Paperless Operations

The new online invoice preview feature eliminates traditional paper-based processes by:

  • Providing instant access to UPS invoice images for air and ocean shipments for U.S. and Canadian customers
  • Displaying clear, detailed billing information for accurate financial reconciliation
  • Supporting corporate sustainability initiatives through reduced paper consumption

3. Enhanced Dashboard and Reporting: Data-Driven Decision Making

The upgraded analytical tools feature:

  • An intuitive interface with customizable layouts for frequently used functions
  • Advanced search capabilities using multiple reference points (tracking numbers, purchase orders, container numbers)
  • Flexible reporting options for generating tailored analyses of supply chain performance

Comprehensive Functionality for End-to-End Visibility

Beyond these core enhancements, Flex Global View offers additional capabilities including:

  • Multi-dimensional query options using various reference types and transportation modes
  • Real-time inventory status updates for optimal stock management
  • Customizable alerts for delays and exceptions
  • Data export functionality and system integration options

Industry Validation

Cindy Miller, President of UPS Freight Forwarding, emphasized the tool's value in providing visibility and control over increasingly complex supply chains. Previous upgrades to Flex Global View have included enhanced milestone alerts and expanded customs visibility across multiple countries.

Future Directions

UPS plans continued innovation in supply chain visibility tools, with development roadmaps including:

  • Integration of artificial intelligence for predictive analytics
  • Implementation of IoT technology for real-time cargo monitoring
  • Application of blockchain for secure information sharing and traceability