Tiktok Shop Expands Global Crossborder Ecommerce Program

Tiktok Shop Expands Global Crossborder Ecommerce Program

TikTok Shop launched its "One Shop, Global Sales" program, providing cross-border self-operated merchants with a one-stop, multi-store unified management solution to seamlessly achieve global market expansion. This project simplifies cross-border operations, reduces costs, and improves efficiency through five core functions, helping merchants better seize global market opportunities. Future expansions will build a more flexible and intelligent cross-border ecosystem.

01/23/2026 Logistics Industry Insights
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Caribbean Airlines Boosts Talent with Development Program

Caribbean Airlines Boosts Talent with Development Program

Caribbean Airlines, in collaboration with IATA, implemented a talent development strategy to enhance employee capabilities and optimize operational efficiency for sustainable growth. Through programs like Aviation Management and Revenue Management diplomas, the company improved employees' strategic decision-making, revenue management, and innovation skills. This resulted in significant improvements in customer satisfaction and employee engagement. The case demonstrates that talent development is crucial for business success and should be closely aligned with corporate strategy, continuously evaluated, and improved.

01/20/2026 Airlines
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Serbia Enhances Trade Via WCO Mercator Program

Serbia Enhances Trade Via WCO Mercator Program

The World Customs Organization (WCO) successfully completed a Mercator Program assessment of Serbian Customs, marking significant progress in trade facilitation for Serbia. The assessment aimed to understand Serbia's current compliance with the WTO's Trade Facilitation Agreement and develop a tailored action plan. The WCO will provide technical assistance through the PMFE to help Serbia improve its trade facilitation level and promote economic growth. This initiative will support Serbia in streamlining customs procedures and reducing trade costs, ultimately boosting its competitiveness in the global market.

01/26/2026 Customs Knowledge
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WCO Eswatini Launch Customs Capacity Pilot Program

WCO Eswatini Launch Customs Capacity Pilot Program

The World Customs Organization (WCO), in collaboration with the Eswatini Revenue Authority (ERA), launched a capacity building assessment pilot project. This initiative aims to enhance training quality and effectiveness, facilitate knowledge transfer, and strengthen customs capacity building through a systematic five-level evaluation model. The project's findings will be shared with WCO members, contributing to the security and facilitation of global trade. The assessment framework will provide valuable insights for optimizing training programs and ensuring sustainable capacity development within customs administrations.

01/26/2026 Customs Knowledge
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Bolivia Boosts Trade Efficiency with WTO Mercator Program

Bolivia Boosts Trade Efficiency with WTO Mercator Program

The World Customs Organization (WCO), through the Mercator Programme, provides follow-up strategic planning support to the Bolivian National Customs Administration (AN). This aims to assist AN in developing a multi-year strategic plan to enhance customs effectiveness and promote trade facilitation. This online workshop assessed the progress of AN's strategic plan development. WCO experts provided professional guidance, optimizing key performance indicators to support the modernization of Bolivian customs and contribute to national economic development.

01/05/2026 Customs Knowledge
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Ethiopia Boosts Customs Efficiency with WCO Audit Program

Ethiopia Boosts Customs Efficiency with WCO Audit Program

A WCO assessment report highlights challenges faced by Ethiopia's Post Clearance Audit (PCA). Recommendations include strengthening legal frameworks, improving risk management practices, and enhancing IT infrastructure. These improvements aim to increase the efficiency of customs control and facilitate trade. Addressing these areas is crucial for Ethiopia to optimize its customs operations and contribute to regional and global trade competitiveness. Successful implementation will require sustained commitment and strategic resource allocation.

01/05/2026 Customs Knowledge
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Gabon Enhances Customs Skills with WCO Training Program

Gabon Enhances Customs Skills with WCO Training Program

Under the WCO-WACAM project funded by the Swedish government, the Gabon Customs Administration successfully held a 'Train-the-Trainer' workshop. This significantly enhanced the capabilities of 23 participants in key areas such as customs valuation and tariffs. The project not only lays the foundation for a sustainable talent development system within Gabon Customs but also provides valuable lessons learned for other developing countries. The workshop aimed to empower participants to become effective trainers and contribute to the long-term strengthening of customs operations.

01/05/2026 Customs Knowledge
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WCO Launches Leadership Program for Palestinian Customs Officers

WCO Launches Leadership Program for Palestinian Customs Officers

The WCO conducted a leadership workshop for Palestinian Customs, aiming to enhance the skills of middle and senior managers and support customs modernization. The workshop received positive feedback from participants. The training focused on improving leadership capabilities within the customs administration to facilitate more effective operations and contribute to the overall modernization efforts of Palestinian Customs. This initiative is expected to have a significant impact on the efficiency and effectiveness of customs procedures in Palestine.

01/05/2026 Customs Knowledge
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WCO Program Enhances South African Tax Authority Efficiency

WCO Program Enhances South African Tax Authority Efficiency

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in South Africa to support the South African Revenue Service (SARS) in enhancing the capabilities of its middle managers and driving organizational reform. The workshop emphasized the importance of self-awareness, strategic management, people management, communication skills, and change management. Follow-up cooperation is planned to develop a regional center of expertise. Leadership and management development are crucial for organizational success, requiring continuous learning and practice.

01/05/2026 Customs Knowledge
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Pacific Islands Boost Customs Valuation with Expert Program

Pacific Islands Boost Customs Valuation with Expert Program

The World Customs Organization (WCO) and the Japan International Cooperation Agency (JICA) jointly launched the "Master Trainer Programme" to develop customs valuation experts in Pacific Island Countries. This initiative aims to establish a regional training system, enhance customs valuation capabilities, facilitate trade, increase revenue collection, and improve international competitiveness. The first working group activity has been successfully held, laying a solid foundation for future actions.

01/05/2026 Customs Knowledge
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