Zambia Tax Authority Adopts WCO Tool to Boost Efficiency

Zambia Tax Authority Adopts WCO Tool to Boost Efficiency

With support from the Sida-WCO Trade Facilitation Project, WCO experts assisted the Zambia Revenue Authority (ZRA) in leveraging the Performance Measurement Mechanism (PMM) to enhance strategic decision-making and governance. By establishing a data-driven performance evaluation system, ZRA aims to optimize operational efficiency and achieve customs modernization, ultimately contributing more significantly to Zambia's economic development. The PMM helps ZRA to monitor progress, identify areas for improvement, and ensure that resources are allocated effectively, leading to better trade facilitation and increased revenue collection.

01/26/2026 Customs Knowledge
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WCO and WTO Boost Global Trade Facilitation Committees

WCO and WTO Boost Global Trade Facilitation Committees

The World Customs Organization (WCO), in collaboration with the World Trade Organization (WTO), held a high-level course for chairs of National Trade Facilitation Committees. The course aimed to enhance participants' understanding of the Trade Facilitation Agreement and strengthen their ability to engage with stakeholders. The WCO shared its experience in stakeholder consultation and resource mobilization, introducing relevant tools and standards to support countries in establishing and improving their National Trade Facilitation Committees. This collaborative effort contributes to building a more open and efficient global trading system.

01/26/2026 Customs Knowledge
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Lightbulbscom Boosts Peak Season Output Via Logistics Optimization

Lightbulbscom Boosts Peak Season Output Via Logistics Optimization

LightBulbs.com doubled its shipping throughput during peak season without adding staff by integrating shipping and dimensioning solutions. Key strategies included a multi-carrier platform, automated dimensioning, real-time visibility, and a cost recovery system. These measures not only improved operational efficiency but also reduced costs and enhanced customer service levels. The integration allowed for smarter carrier selection and optimized packaging, leading to significant savings and a smoother customer experience during a high-demand period. This proactive approach ensured efficient order fulfillment and maintained customer satisfaction.

01/26/2026 Logistics Industry Insights
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Lightbulbscom Boosts Shipping Capacity Without New Hires

Lightbulbscom Boosts Shipping Capacity Without New Hires

LightBulbs.com doubled its shipping throughput without increasing staff by integrating logistics operations and building a transportation and dimensioning system. Key strategies included adopting a multi-carrier shipping platform, automated dimensioning technology, real-time visibility systems, and cost recovery mechanisms. This provides valuable experience for e-commerce businesses facing logistics challenges. The integrated approach streamlined processes, allowing for faster order fulfillment and reduced shipping errors. The multi-carrier platform optimized carrier selection based on cost and delivery time, further contributing to efficiency and cost savings.

01/26/2026 Logistics
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Russia Eases China Border Trade with New Decree

Russia Eases China Border Trade with New Decree

Russian Presidential Decree No. 912 aims to alleviate congestion at western border crossings by allowing the import of certain goods without complete documentation. This temporary measure is intended to facilitate customs system reform and regulate China-Russia trade. In the long term, China-Russia cross-border e-commerce businesses need to adapt to the trend of digitalization and compliance, enhancing their compliance capabilities to gain an advantage in the future market. This emphasizes the importance of adhering to regulations for sustained success in the evolving trade landscape.

01/26/2026 Logistics
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Eus New GPSR Rules Require Authorized Representatives

Eus New GPSR Rules Require Authorized Representatives

With the mandatory implementation of the EU's General Product Safety Regulation (GPSR) and the increasing stringency of e-commerce platforms' requirements for EU Representatives (EU Reps), cross-border e-commerce sellers must prioritize compliance. This article provides a detailed interpretation of the EU Rep system, GPSR regulations, the relationship between CE certification and EU Reps, and how to choose a compliant EU Rep service provider. It aims to help sellers better understand EU regulations, ensure compliant operations, and gain a competitive edge in the market.

01/26/2026 Customs Knowledge
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UK Ecommerce Sellers Face VAT Refund Challenges

UK Ecommerce Sellers Face VAT Refund Challenges

This article provides an in-depth analysis of the UK VAT refund mechanism, focusing on the triggering conditions, cycle, form, and operational process of VAT refunds. It also analyzes the causes of common problems. Sellers need to pay attention to key aspects such as negative declarations and bank account binding to ensure compliant declarations and efficient VAT refunds. Understanding the intricacies of the UK VAT system is crucial for cross-border e-commerce businesses operating in the UK to maximize their financial benefits and maintain regulatory compliance.

01/26/2026 Customs Knowledge
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Cloud Phones Vs Emulators Key Differences and Uses

Cloud Phones Vs Emulators Key Differences and Uses

This article provides an in-depth comparison of cloud phones and emulators, examining their concepts, application scenarios, and key differences. Cloud phones, based on ARM architecture, operate in the cloud, offering high security and strong multi-instance capabilities, making them suitable for batch management and cross-border applications. Emulators, on the other hand, simulate the Android system locally, limited by hardware, and are better suited for gaming and simple testing. The choice between the two should be based on specific requirements and trade-offs.

01/27/2026 Logistics Encyclopedia
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AI Boosts Crossborder Home Furnishing Customer Service

AI Boosts Crossborder Home Furnishing Customer Service

Kagu E-commerce partnered with Shulex to introduce AI customer service, building a unified service system across all channels to enhance user experience and customer service efficiency. The AI customer service provides 24/7 instant responses with a 90% accuracy rate, significantly improving user satisfaction. Shulex AI customer service is deeply integrated with mainstream cross-border e-commerce business systems, breaking down information silos and enabling a seamless service experience. Both parties will continue to deepen cooperation and explore more scenario-based service innovations.

01/27/2026 Logistics Industry Insights
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AI Boosts Ecommerce Sales During Peak Season

AI Boosts Ecommerce Sales During Peak Season

Shulex launches a dual-engine solution featuring "VOC AI Insights + AI Customer Service Agent" to empower cross-border e-commerce sellers during the year-end mega sales. This solution enables precise identification of market demands, efficient handling of customer inquiries, and enhanced user experience, ultimately building long-term brand competitiveness. Already adopted by hundreds of leading brands, it serves as a robust support system during peak seasons. The solution leverages AI to analyze customer feedback (VOC) and provide intelligent customer service, driving sales and improving customer satisfaction.

01/27/2026 Logistics Industry Insights
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