WCO Program Boosts Botswana Customs Tax Reform Efforts

WCO Program Boosts Botswana Customs Tax Reform Efforts

The WCO conducted a leadership workshop in Botswana to enhance the capabilities of Botswana Unified Revenue Service (BURS) managers and promote tax reform. This initiative, funded by Finland, highlights the crucial role of leadership in driving customs modernization and organizational effectiveness. The workshop aimed to equip BURS personnel with the necessary skills and knowledge to lead effectively, contributing to improved revenue collection and overall efficiency. Capacity building through leadership development is a key component of sustainable customs modernization efforts.

01/20/2026 Customs Knowledge
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Qatar Customs Boosts Global Competitiveness Through Innovation

Qatar Customs Boosts Global Competitiveness Through Innovation

Qatar Customs has successfully advanced reforms and significantly improved logistics performance through technological upgrades, talent development, and strong leadership. Its experience demonstrates that clear goals, technological innovation, business cooperation, and leadership are key to customs modernization. The Secretary General of the World Customs Organization praised Qatar's achievements and encouraged them to share their experiences. Qatar's commitment to efficiency and modernization serves as a model for other nations seeking to enhance their customs operations and contribute to global trade facilitation.

01/22/2026 Customs Knowledge
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WCO Backs Benins Customs Reform to Boost Cotonou Port Trade

WCO Backs Benins Customs Reform to Boost Cotonou Port Trade

With the assistance of the World Customs Organization (WCO), Benin has launched a customs reform and modernization strategy. The aim is to improve the efficiency of the Port of Cotonou, optimize clearance procedures, strengthen risk management, and introduce advanced technologies. Through international tenders and expert support, the action plan is continuously adjusted to meet the needs of port expansion and modernization. Initial monitoring missions assess the progress of the reforms, laying the foundation for Benin's economic development.

01/22/2026 Customs Knowledge
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Niger Customs Modernizes Trade Processes with WCO Backing

Niger Customs Modernizes Trade Processes with WCO Backing

Niger Customs, with WCO support, launched an IT strategy for modernization. It involved needs analysis and strategic planning, focusing on establishing an IT department, talent development, infrastructure upgrades, and process standardization. The strategy aims to improve clearance efficiency, reduce error rates, increase revenue, and enhance services. Challenges include funding, technology, and mindset shifts, requiring international assistance and talent cultivation. The successful implementation of this IT strategy is crucial for Niger Customs to meet its modernization goals and contribute to national development.

12/30/2025 Customs Knowledge
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Maldives Customs Boosts Leadership Skills Via WCO Program

Maldives Customs Boosts Leadership Skills Via WCO Program

The Maldives Customs Service (MCS) participated in the WCO Leadership and Management Development Program, organizing senior management workshops to enhance leadership skills and drive customs modernization. The workshops covered change management, strategic planning, and personnel management, emphasizing practicality and interaction. They fostered team building and a unified vision, laying the foundation for the future development of the MCS. The initiative aimed to equip leaders with the necessary tools and knowledge to navigate challenges and effectively lead the organization through its modernization journey.

01/07/2026 Customs Knowledge
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Moldova Boosts Trade Facilitation with SECOWCO Customs Reform

Moldova Boosts Trade Facilitation with SECOWCO Customs Reform

Moldova hosted a SECO-WCO trade facilitation project workshop, focusing on enhancing customs strategic alignment and performance evaluation. The workshop aimed to contribute to customs modernization by improving efficiency and effectiveness. Participants discussed best practices and strategies for streamlining customs procedures and measuring performance. This initiative underscores the importance of international cooperation in promoting trade facilitation and supporting customs authorities in their modernization efforts. The workshop provided a platform for knowledge sharing and capacity building, ultimately contributing to Moldova's economic development.

01/22/2026 Customs Knowledge
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Niger Customs Adopts Competencybased HR Management

Niger Customs Adopts Competencybased HR Management

Niger Customs, with the support of the World Customs Organization, is implementing a competency-based human resource management system modernization. Through expert guidance, capacity building, and high-level support, they have completed the development of a job catalog, competency framework, and job descriptions. A future development blueprint has also been planned, aiming to improve the overall effectiveness of the customs administration. This initiative focuses on enhancing employee skills and aligning them with organizational goals to achieve customs modernization and improve service delivery.

01/22/2026 Customs Knowledge
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Lindi Port A Key Hub for Agricultural Product Transit in East Africa

Lindi Port A Key Hub for Agricultural Product Transit in East Africa

Lindi Port, located in southeastern Tanzania, boasts a strategic geographic position and serves as a vital hub for agricultural product transshipment. With the capacity to accommodate multiple cargo ships, it facilitates the efficient export of agricultural products like sisal and cashews. Although it has been partially supplanted by Mtwara, Lindi Port remains a crucial booster for the regional economy due to its convenient transportation.

07/24/2025 Logistics
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Burundi Adopts Competencybased HRM System for Revenue Authority

Burundi Adopts Competencybased HRM System for Revenue Authority

With support from the World Customs Organization, the Burundi Revenue Authority is undergoing modernization through the development of a competency-based HRM system. This aims to improve operational efficiency, increase tax revenue, and enhance stakeholder relations. The workshop focused on empowering the HR department to build a competency model and develop an action plan. The WCO will continue to provide support to help the Burundi Revenue Authority achieve its modernization goals. This initiative highlights the importance of HR in driving organizational change and improving public service delivery.

01/05/2026 Customs Knowledge
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WCO and ASAPRA Partner to Modernize Customs in the Americas

WCO and ASAPRA Partner to Modernize Customs in the Americas

The WCO Deputy Secretary General attended the ASAPRA Congress, highlighting the crucial role of customs brokers in supporting customs administration and exploring enhanced cooperation to improve trade facilitation and compliance. The WCO also met with Panama Customs and government agencies to strengthen reform and modernization efforts. These collaborations aim to build an efficient, secure, and seamless trade environment, injecting new impetus into the economic development of the Americas region. The focus is on leveraging partnerships to advance customs modernization and facilitate legitimate trade flows.

01/20/2026 Customs Knowledge
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