Ivory Coast Customs Modernizes Operations with ROCB Assistance

Ivory Coast Customs Modernizes Operations with ROCB Assistance

The West and Central Africa Capacity Building Office has assisted Côte d'Ivoire Customs in making progress in human resources and project management. By developing a job directory, competency framework, and job descriptions, and by introducing project cycle management and results-based management principles, it has laid the foundation for the modernization of Côte d'Ivoire Customs. The two parties will continue to collaborate to refine relevant tools and methods and develop action plans to consolidate the achievements made.

02/03/2026 Customs Knowledge
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WCOWACAM Project Modernizes Ghana Customs Operations

WCOWACAM Project Modernizes Ghana Customs Operations

An assessment by the World Customs Organization (WCO) of its WCO-WACAM project supporting the Ghana Revenue Authority (GRA) revealed significant progress in stakeholder engagement, human resource management, and strategic management. The WCO has proposed further collaboration aimed at strengthening customs administration in Ghana, promoting trade facilitation, and fostering economic development. The project's impact highlights the importance of targeted capacity building initiatives in achieving customs modernization goals and contributing to broader economic growth within the region.

02/03/2026 Customs Knowledge
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WCO Supports Gambia Revenue Authoritys HR Modernization

WCO Supports Gambia Revenue Authoritys HR Modernization

The World Customs Organization (WCO) is supporting the modernization of human resource management at the Gambia Revenue Authority (GRA) through the West Africa Customs Administration Modernization Project. This project assisted the GRA in finalizing key tools such as the competency directory, job directory, service charter, and job descriptions, laying the groundwork for future communication and change management. The WCO will continue to support the GRA in improving its management level, promoting regional trade facilitation and economic development.

02/03/2026 Customs Knowledge
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Global Trade Risks Eased by Marine Insurance Coverage

Global Trade Risks Eased by Marine Insurance Coverage

Marine insurance is a vital risk management tool in international trade, effectively addressing natural disasters, accidents, and human-caused risks during sea transport. By providing financial compensation, stabilizing operating costs, and enhancing corporate reputation, marine insurance safeguards businesses' global trading activities. It offers economic protection against cargo loss or damage, ensuring business continuity and mitigating potential financial losses from unforeseen events. It is an essential guarantee for the sound development of enterprises involved in international trade.

02/06/2026 Logistics Encyclopedia
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Niger Customs Upgrades HR Systems to Boost Border Efficiency

Niger Customs Upgrades HR Systems to Boost Border Efficiency

With the support of the WCO-WACAM project, Niger Customs launched a human resource management modernization project. This initiative aims to raise awareness and garner broad support for HR modernization both within and outside the customs administration through change management and communication activities. By diagnosing challenges, building a competency framework, and conducting pilot programs, Niger Customs is committed to building an efficient, professional, and dynamic workforce. This workforce will contribute to the country's economic development and ensure its security.

01/07/2026 Customs Knowledge
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Packaging Industry Boosts Automation Amid Pandemic Ecommerce Demand

Packaging Industry Boosts Automation Amid Pandemic Ecommerce Demand

The COVID-19 pandemic has accelerated the automation transformation in the packaging industry, with companies facing labor shortages and surging e-commerce demands. Secondary packaging is becoming a key area for automation, and technologies such as collaborative robots and remote maintenance are increasingly prevalent. Human-machine collaboration will be a major trend in the future of the packaging industry. This shift aims to improve efficiency, reduce costs, and enhance resilience in the face of evolving market dynamics.

01/19/2026 Logistics Industry Insights
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New Guidelines Aim to Reduce CFIT Accidents Via EGPWS Alerts

New Guidelines Aim to Reduce CFIT Accidents Via EGPWS Alerts

This paper highlights the critical role of EGPWS in preventing CFIT (Controlled Flight Into Terrain) accidents. It explains the pilot's alarm response procedures and emphasizes the responsibilities of airlines in equipment maintenance and pilot training. The focus is on how proper EGPWS functionality and effective pilot response can significantly reduce the risk of CFIT incidents, ultimately enhancing flight safety. The paper underscores the importance of continuous improvement in both technology and human factors to mitigate this persistent threat.

01/19/2026 Logistics Encyclopedia
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Humancentric Design Transforms Industrial Logistics Hubs

Humancentric Design Transforms Industrial Logistics Hubs

A JLL report reveals emerging trends in industrial real estate, highlighting how human-centric design is reshaping logistics centers. Addressing labor challenges by optimizing work environments and enhancing employee well-being is key. The report emphasizes the application of WELL building standards and summarizes ten innovative initiatives aimed at helping companies create more competitive logistics facilities. These strategies focus on improving worker satisfaction and productivity, ultimately leading to a more efficient and attractive workplace in the industrial sector.

01/21/2026 Logistics Industry Insights
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Barbados Customs Enhances Efficiency with HR Management Reform

Barbados Customs Enhances Efficiency with HR Management Reform

The Barbados Customs and Excise Department (BCED) is undergoing a competency-based HRM reform in collaboration with the World Customs Organization (WCO) and the International Monetary Fund (IMF). Aiming to enhance operational efficiency, revenue collection, and stakeholder engagement, BCED is committed to modernizing its talent management practices. This involves developing a competency framework, job catalog, and exploring the establishment of an internal HRM department. By strengthening its human resources, BCED seeks to contribute more effectively to economic development.

01/22/2026 Customs Knowledge
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Ghana Revenue Authority Upgrades HR System with WCO Support

Ghana Revenue Authority Upgrades HR System with WCO Support

The Ghana Revenue Authority (GRA), with support from the World Customs Organization (WCO), has launched a blueprint for Human Resource Modernization. Through the WCO WACAM project, the GRA aims to establish a competency-based HR management system. This includes optimizing recruitment processes, strengthening employee training, improving performance management, and enhancing the capabilities of the HR department. The overall goal is to contribute to the economic development of Ghana by creating a more effective and efficient workforce.

01/22/2026 Customs Knowledge
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