East Africa Launches Customs Capacity Building Program

East Africa Launches Customs Capacity Building Program

The World Customs Organization (WCO) and Japan International Cooperation Agency (JICA) joint project, 'Train-the-Trainers Programme', has made significant progress in East Africa, enhancing customs capacity by developing a pool of post-clearance audit experts and creating training materials. The project innovatively adopted a 'virtual working group' model during the pandemic to ensure its smooth continuation. Moving forward, the project will further improve training skills and build a sustainable mechanism for customs capacity enhancement in the region.

02/03/2026 Customs Knowledge
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Ozon Sellers Guide Enhancing Customer Communication to Avoid Penalties

Ozon Sellers Guide Enhancing Customer Communication to Avoid Penalties

This article provides Ozon platform sellers with a detailed communication guide. It outlines prohibited communication behaviors on the platform, emphasizes customer service communication standards, and offers practical tips to improve communication skills. The aim is to help sellers effectively enhance buyer satisfaction and maintain brand reputation. It covers essential aspects of interacting with customers on Ozon, ensuring compliance with platform rules and promoting positive customer experiences. By following these guidelines, sellers can build trust and loyalty with their customers.

02/03/2026 Logistics Encyclopedia
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Smart Warehousing Evolves Through Four Adaptive Stages

Smart Warehousing Evolves Through Four Adaptive Stages

This article explores the future development of warehouse management, detailing the evolution from blind operations to adaptive systems. It analyzes the impact of robotics and AI on the global supply chain. Through technological innovation, warehouses will achieve automation and intelligence, continuously optimizing decision-making and operational efficiency.

08/06/2025 Warehousing
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Smart Warehousing Transforms Modern Warehouse Management

Smart Warehousing Transforms Modern Warehouse Management

This article explores the evolution of warehouse management, highlighting a comprehensive transition from a blind phase to adaptive warehouses. It emphasizes the crucial roles of robots and artificial intelligence in supply chain transformation, as well as the innovative role of AI agents in real-time decision-making.

08/06/2025 Warehousing
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Freight Forwarding A Beginners Guide to Industry Mastery

Freight Forwarding A Beginners Guide to Industry Mastery

Freight forwarding newcomer Claudechen27 shares experience on Shipment Master, covering areas like processing trade, shipping company inquiries, and port terminology interpretation. He actively engages and helps others, demonstrating solid business skills and a thirst for knowledge. The article emphasizes the importance of actively participating in industry exchanges, continuously learning, and summarizing experience, providing a valuable reference for freight forwarding newcomers. It highlights practical tips and insights gleaned from real-world application, encouraging new professionals to actively engage and contribute to the industry.

08/22/2025 Logistics Encyclopedia
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Guide to Mastering Doortodoor Freight Quotes for Beginners

Guide to Mastering Doortodoor Freight Quotes for Beginners

This article is designed for freight forwarding beginners, providing a detailed analysis of the components and calculation methods of door-to-door pricing, including origin port, sea/air/land freight, destination port, and other charges. By understanding the calculation methods and precautions for each cost, it helps freight forwarders quickly master door-to-door pricing skills and improve their business level. It covers key elements to consider when quoting door-to-door services, ensuring accuracy and competitiveness in the market.

08/22/2025 Logistics Encyclopedia
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Freight Forwarders Urged to Improve Customs Declarations Amid Delays

Freight Forwarders Urged to Improve Customs Declarations Amid Delays

This paper focuses on the potential cost issues arising from late shipments in freight forwarding practice, and the key points to note when filling out customs declaration data. It emphasizes the importance of VGM and analyzes the data discrepancies between the customs declaration form and the bill of lading. The aim is to help freight forwarding practitioners avoid risks and improve their professional skills. It provides insights into practical challenges and offers guidance for accurate documentation and efficient shipment management.

08/22/2025 Logistics Encyclopedia
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Guide to Air Cargo Operations at Russias Polyarny Airport

Guide to Air Cargo Operations at Russias Polyarny Airport

This article provides an in-depth analysis of air freight knowledge related to Polyarny Airport (PYJ) in Russia, covering key information such as airport code, customs clearance strategies, and the use of West Coast cargo equipment. It aims to help air freight professionals efficiently address the challenges of polar air transportation, master practical skills, and ensure the safe and smooth arrival of goods at their destination. The article focuses on optimizing operations and navigating the specific requirements of air freight through PYJ.

09/29/2025 Airport Codes
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WCO Belgian Customs College Enhance Francophone Africa Customs Training

WCO Belgian Customs College Enhance Francophone Africa Customs Training

This paper analyzes a capacity-building program for Francophone African customs officials, a collaboration between the Belgian Customs Academy and the World Customs Organization. The program, employing methods like curriculum supplementation, field visits, and virtual reality training, aims to enhance the professional skills of African customs officials and their ability to navigate complex trade environments. The article highlights the importance of regional cooperation, localized application, technological innovation, and evaluation mechanisms in capacity building. It also provides relevant recommendations for improving future programs.

01/05/2026 Customs Knowledge
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Zimbabwe Enhances Crossborder Trade with Risk Management Training

Zimbabwe Enhances Crossborder Trade with Risk Management Training

The Zimbabwe Revenue Authority, with support from the WCO and HMRC, successfully conducted a risk management workshop. This initiative empowered cross-border regulatory agencies, enhanced risk management capabilities, and promoted trade facilitation. By strengthening risk management practices and coordinating border management efforts, Zimbabwe is building a more efficient and secure environment for cross-border trade. The workshop aimed to equip officials with the necessary skills to identify and mitigate risks associated with international trade, ultimately contributing to economic growth and improved border security.

01/05/2026 Customs Knowledge
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