US STB Extends Comment Period on Rail Switching Proposal

US STB Extends Comment Period on Rail Switching Proposal

The U.S. Surface Transportation Board (STB) has extended the comment deadline for its “Reciprocal Switching” proposal, which aims to provide poorly served freight rail shippers with the option to access other rail carriers. The new proposal establishes three key performance standards: service reliability, consistency, and local service. It also requires Class I railroads to provide historical data on service metrics. Industry response to the proposal has been mixed, but there's general agreement that it's intended to improve the quality of rail service.

01/19/2026 Logistics
Read More
Smart Risk Management Cuts Package Loss in Crossborder Ecommerce

Smart Risk Management Cuts Package Loss in Crossborder Ecommerce

Cross-border e-commerce logistics bids farewell to the nightmare of lost packages! Utilizing technologies like intelligent insurance systems, heat map insurance models, quantum-level tracking systems, and black swan routing engines, it achieves risk prediction, precise tracking, and flexible routing. This effectively reduces the rate of lost packages, enhances customer satisfaction, and seamlessly integrates actuarial science with logistics topology. The system provides comprehensive risk control and real-time visibility, ensuring a more reliable and efficient cross-border shipping experience. Ultimately, it minimizes losses and improves the overall customer journey.

12/30/2025 Logistics Industry Insights
Read More
Amazon Expands Frustrationfree Packaging Initiative

Amazon Expands Frustrationfree Packaging Initiative

This article provides an in-depth analysis of Amazon's Frustration-Free Packaging (FFP) program, explaining its definition, advantages, and certification process. It explores how sellers can enhance customer satisfaction, strengthen brand competitiveness, and reduce operational costs by adopting FFP packaging. The article also addresses potential challenges sellers may face. The aim is to help sellers better utilize FFP strategies to achieve sustainable development and benefit from the program's environmental and economic advantages. Ultimately, understanding and implementing FFP can lead to a more efficient and customer-centric supply chain.

01/05/2026 Logistics
Read More
Ecommerce Delivery Satisfaction Plateaus Amid Consumer Frustrations

Ecommerce Delivery Satisfaction Plateaus Amid Consumer Frustrations

Recent Descartes research indicates that despite the e-commerce boom, customer satisfaction with last-mile delivery is improving slowly, and delivery issues remain prominent. The study reveals consumer pursuit of convenience, trade-offs between cost and speed, and dissatisfaction with retailers and delivery services. The report emphasizes the need for the industry to prioritize consumer needs and optimize the last-mile delivery experience through technology and strategic improvements to enhance customer satisfaction and loyalty. Addressing these challenges is crucial for sustained growth in the competitive e-commerce landscape.

01/15/2026 Logistics Industry Insights
Read More
Fedex CEO Subramaniam Advances Legacy After Smiths Tenure

Fedex CEO Subramaniam Advances Legacy After Smiths Tenure

FedEx announced that its founder, Fred Smith, will step down as CEO, with Raj Subramaniam succeeding him. Smith will focus on sustainability and innovation, while Subramaniam will dedicate himself to the company's transformation and customer experience. This leadership change signals a new era for the logistics industry, with FedEx poised to continue leading the way. The transition emphasizes a shift towards adapting to evolving market demands and leveraging new technologies to enhance operational efficiency and customer satisfaction. This strategic move aims to solidify FedEx's position as a frontrunner in the global logistics landscape.

01/21/2026 Logistics
Read More
Panama Eases Compliance with Certificate of Good Standing Guide

Panama Eases Compliance with Certificate of Good Standing Guide

This article provides an in-depth analysis of the application process, compliance requirements, and service provider selection for a Certificate of Good Standing for Panama companies. It emphasizes the authority of official acceptance agencies, the international recognition of the certificate, and the full-chain service capabilities of service providers. Furthermore, it compares and contrasts the strengths and weaknesses of mainstream service providers such as SKYTO, YunGang Compliance International Services, and Blue Ocean Transnational Firm, offering professional guidance for companies to efficiently complete the application process.

01/15/2026 Customs Knowledge
Read More