Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang's Seller Central recently experienced a sudden outage, hindering seller operations and potentially impacting consumer experience. The platform initially cited network issues as the cause, but reports suggest a possible link to the surge of Chinese sellers. The incident has raised concerns within the industry regarding the technical support capabilities of e-commerce platforms. The outage caused significant disruption for sellers relying on the platform for their business activities, and questions are being asked about Coupang's preparedness for handling increased traffic and seller volume.

01/04/2026 Logistics Industry Insights
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Ozon Payment Cycles and Thresholds A Guide for Sellers

Ozon Payment Cycles and Thresholds A Guide for Sellers

This article provides an in-depth analysis of OZON's payment mechanism, detailing the order settlement process, payment cycles and thresholds, diverse payment options, and exchange rate calculations. Through case studies and risk warnings, it aims to help cross-border e-commerce sellers efficiently and safely repatriate funds, improve capital utilization, and succeed in the OZON marketplace. It covers key aspects like understanding settlement schedules, navigating payment methods, and mitigating potential risks associated with currency conversion and platform policies, enabling sellers to optimize their financial operations on OZON.

01/04/2026 International Settlement
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Chatgpt Boosts Crossborder Ecommerce Efficiency

Chatgpt Boosts Crossborder Ecommerce Efficiency

The explosive popularity of ChatGPT has sparked both attention and anxiety in the cross-border e-commerce industry. This article analyzes the advantages and limitations of ChatGPT, pointing out that it can serve as an auxiliary tool in this field, but cannot completely replace human labor. It also reminds readers to view the AI wave with a cool head, avoiding blind following and excessive hype. While ChatGPT offers potential benefits, its limitations must be considered when integrating it into cross-border e-commerce operations.

01/04/2026 Logistics Industry Insights
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Exalibaba Execs Raise 4M for Southeast Asia Ecommerce Startup

Exalibaba Execs Raise 4M for Southeast Asia Ecommerce Startup

Southeast Asian e-commerce presents substantial potential but is highly competitive. The recent funding of Homing Day, a home furnishing independent website, has drawn significant attention. To succeed, sellers need to adopt localized operations, leverage social media marketing, and implement data-driven strategies. Understanding local consumer preferences and adapting marketing efforts accordingly is crucial. Furthermore, utilizing data analytics to optimize product offerings and marketing campaigns can provide a competitive edge in this dynamic market. Focusing on niche markets and building strong brand identity are also important considerations.

12/31/2025 Logistics Industry Insights
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Alibabacom Introduces Realtime Train Data for Targeted Marketing

Alibabacom Introduces Realtime Train Data for Targeted Marketing

Alibaba.com's paid marketing service (Direct Train) introduces real-time data features, providing cross-border e-commerce sellers with key real-time data such as impressions and clicks to facilitate refined operations. With real-time data, sellers can promptly adjust budgets, optimize premium ratios, and refine keywords and products to improve promotion effectiveness. This article details the usage methods and common issues related to real-time data and looks forward to future development directions. This helps sellers make data-driven decisions and improve their advertising ROI.

12/31/2025 Logistics Industry Insights
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Shortform Video Drives Crossborder Ecommerce Growth

Shortform Video Drives Crossborder Ecommerce Growth

Short videos have emerged as a new growth driver for cross-border e-commerce. This analysis explores the rise of short videos and their disruptive impact on business models, highlighting the marketing value of TikTok. It provides cross-border sellers with strategies to capitalize on the short video trend, including content creation and localized operations. The aim is to help sellers stand out in the fiercely competitive market by leveraging the power of short-form video content and effectively engaging with target audiences on platforms like TikTok.

12/31/2025 Logistics Industry Insights
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Chatgpt Boosts Crossborder Ecommerce Efficiency

Chatgpt Boosts Crossborder Ecommerce Efficiency

This article delves into the application of ChatGPT in the cross-border e-commerce field. It provides a detailed guide on ChatGPT registration and usage, focusing on its value in nine key scenarios: marketing copywriting, minority language translation, data processing, keyword research, Listing optimization, and more. The aim is to help cross-border e-commerce practitioners leverage AI tools to improve efficiency and seize market opportunities. This analysis offers practical insights for integrating ChatGPT to streamline operations and enhance competitiveness in the global marketplace.

12/31/2025 Logistics Industry Insights
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Crossborder Ecommerce Shifts Focus to Sustainable Growth

Crossborder Ecommerce Shifts Focus to Sustainable Growth

Cross-border e-commerce is not a get-rich-quick scheme, but an industry requiring long-term investment and continuous effort. This article analyzes the real ecosystem of the cross-border e-commerce industry under the Pareto principle (80/20 rule), emphasizing the importance of branding and localized operations. It points out that focusing on niche categories and prioritizing product innovation and R&D are crucial for future development. Chinese brands should transition from 'Made in China' to 'Intelligent Manufacturing' to achieve sustainable growth.

12/29/2025 Logistics Industry Insights
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Thirdparty Services Boost Douyin Shop Success Mitigate Risks

Thirdparty Services Boost Douyin Shop Success Mitigate Risks

This article delves into the pros and cons of Douyin Shop agency operation services. It highlights that agency operation can effectively reduce costs and improve efficiency, but also identifies three major risks: "free traps," "unprofessional services," and "false promises." The article advises merchants to examine the team's capabilities, evaluate the service content, and understand after-sales guarantees when choosing an agency operator to ensure they select a truly reliable partner. This helps avoid potential pitfalls and maximize the benefits of outsourcing Douyin Shop operations.

12/29/2025 Logistics Industry Insights
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Douyin Shop Launches Exam System to Reinstate Listings

Douyin Shop Launches Exam System to Reinstate Listings

Douyin Shop (TikTok Shop) introduces a new rule called "Restricted Product Posting Exam," designed to help merchants whose product posting is restricted due to violations. By studying platform rules, they can regain product posting privileges. The exam has unlimited attempts, and successful appeals can exempt merchants from taking it. Merchants should prioritize learning the rules to avoid violations from the outset and ensure healthy shop operations. This new rule emphasizes proactive learning to mitigate potential penalties and maintain compliance within the Douyin Shop ecosystem.

12/29/2025 Customs Knowledge
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