Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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Amazon Ads Key Strategies for Better Performance

Amazon Ads Key Strategies for Better Performance

This article delves into the optimal frequency of Amazon advertising optimization, emphasizing the importance of meticulous operation. It analyzes different strategies for handling high and low relevance keywords, and provides practical advice for optimizing automatic and manual campaigns. The article also discusses the impact of frequent adjustments on ad weight and proposes a combined approach of small and large optimizations to help sellers find the best rhythm for Amazon advertising. Ultimately, it aims to guide sellers towards effective and sustainable ad performance.

01/06/2026 Logistics Encyclopedia
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Amazon Sellers Boost Sales with Sponsored Ads Strategy

Amazon Sellers Boost Sales with Sponsored Ads Strategy

This article delves into Amazon Sponsored Products ads, highlighting their crucial role in boosting product visibility and sales conversions. It analyzes the advantages and disadvantages of automatic and manual ad types, emphasizing the importance of meticulous campaign organization and keyword research. The article further elaborates on formulating effective bidding strategies and continuously optimizing ad performance through data analysis, ultimately empowering sellers to thrive in the competitive Amazon marketplace. The focus is on practical strategies for improving ROI and maximizing advertising effectiveness.

01/05/2026 Logistics Industry Insights
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Global Shipping Delays Prompt Rescheduling Tips for Deliveries

Global Shipping Delays Prompt Rescheduling Tips for Deliveries

Don't worry about failed international express deliveries! This article details strategies when the recipient is not home. It covers standard procedures by courier companies (delivery notifications, online alerts, automatic second attempts) and proactive methods for arranging a second delivery (online booking, phone booking, authorized collection). Key points to avoid delivery failures and how to handle multiple failed attempts are also provided, helping you easily resolve international express delivery problems. This guide aims to ensure successful delivery and avoid unnecessary delays or complications.

02/03/2026 Logistics Encyclopedia
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Ozon Sellers Gain Sales Edge With Optimized Product Titles

Ozon Sellers Gain Sales Edge With Optimized Product Titles

This article delves into the significance and strategies of product naming on the Ozon platform. It covers both automatic generation and manual writing methods, providing practical case studies and optimization techniques. The aim is to help sellers create high-converting product names, thereby increasing product visibility and sales. It emphasizes the importance of well-crafted titles in attracting customers and improving search rankings within the Ozon marketplace. The guide offers actionable advice to enhance product discoverability and ultimately boost revenue.

02/03/2026 Customs Knowledge
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Coupang Sellers Seek Compensation for Lost Daigou Returns

Coupang Sellers Seek Compensation for Lost Daigou Returns

This article details the application process for compensation for returns of goods purchased through Coupang's purchasing agent service. For refunds less than 100,000 KRW and cases where the item is not returned, sellers can apply for compensation within 14 business days after the return is accepted via a designated URL. When applying, correctly select the submission type and pay attention to the supported courier companies for automatic collection. Mastering these tips can effectively minimize losses and increase the success rate of your application.

12/29/2025 Logistics
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Amazon Sellers Urged to Fix Common CPC Ad Mistakes

Amazon Sellers Urged to Fix Common CPC Ad Mistakes

This article reveals three common pitfalls in Amazon CPC advertising: overbidding, reliance on automatic campaigns, and neglecting conversion rates. It emphasizes the importance of product performance (conversion rate) and provides practical tips for optimizing listings, analyzing advertising data, and selecting keywords. The goal is to help sellers avoid these traps and effectively leverage CPC advertising to increase sales. It highlights that a strong conversion rate is key to success, and proactive management of listings and keywords is crucial for optimal results.

12/29/2025 Logistics Industry Insights
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Optimize Amazon Ads by Converting Top Auto Campaigns to Manual

Optimize Amazon Ads by Converting Top Auto Campaigns to Manual

This article presents a scientific set of criteria for filtering Amazon advertising keywords, helping sellers identify high-quality keywords from automatic campaigns and accurately target them in manual campaigns. By using three key metrics – sales, clicks, and CPC – and employing broad and exact match strategies, the goal is to maximize advertising effectiveness, reduce unnecessary spending, and improve overall performance. This approach enables sellers to effectively transition profitable keywords, identified through auto campaigns, into precisely targeted manual campaigns, optimizing budget allocation and boosting ROI.

12/29/2025 Customs Knowledge
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Amazon Speeds Up Removal of Unsellable FBA Inventory

Amazon Speeds Up Removal of Unsellable FBA Inventory

Amazon FBA New Rule: Effective October 14th, the automatic removal cycle for unsellable inventory is shortened from 30 days to 14 days, with removal frequency increasing to twice a month. Sellers need to strengthen inventory management, regularly check and optimize product quality, and promptly handle unsellable inventory to avoid losses. It is recommended to establish overseas warehouses or after-sales points to handle high-value goods. This change necessitates proactive inventory control and potentially alternative solutions for managing unsellable items.

12/30/2025 Logistics
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Four Key Tools for Effective Crossborder Marketing

Four Key Tools for Effective Crossborder Marketing

This article recommends four practical copywriting tools for cross-border businesses. These tools cover sensitive word processing, automatic title generation, article framework construction, and slogan generation. They aim to help cross-border e-commerce sellers improve the quality of their copywriting, accurately reach overseas users, and increase the success rate of advertising and content marketing efforts. By leveraging these tools, businesses can create compelling and culturally relevant content that resonates with their target audience and drives better results in their overseas marketing campaigns.

01/16/2026 Logistics Encyclopedia
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