Pandemic Spurs Ecommerce Surge Overwhelming Logistics Firms

Pandemic Spurs Ecommerce Surge Overwhelming Logistics Firms

The COVID-19 pandemic caused a surge in residential deliveries and a decline in commercial deliveries, creating operational challenges for delivery giants like FedEx and UPS. Package volume limitations, network adjustments, and cost control have become crucial. Amazon faces similar issues and is striving to restore fast delivery speeds. The logistics industry needs to adapt to the new e-commerce normal and find alternative solutions to manage increased demand and shifting delivery patterns. This includes exploring innovative approaches to last-mile delivery and optimizing supply chain efficiency.

02/04/2026 Logistics Industry Insights
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Fedex Expands Lastmile Delivery for Ecommerce Growth

Fedex Expands Lastmile Delivery for Ecommerce Growth

FedEx Freight Direct capitalizes on the growing e-commerce trend for large items by optimizing last-mile delivery services. Its core strategies include a customer-driven design philosophy, differentiated service options, robust operational capabilities, and a vast network. Moving forward, the company aims to expand its parcel-like experience and leverage the FedEx brand and network advantages to maintain growth momentum in a competitive market. By focusing on customer needs and operational excellence, FedEx Freight Direct is well-positioned to succeed in the evolving landscape of e-commerce logistics.

02/04/2026 Logistics Industry Insights
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Google Cloud Boosts Lastmile Logistics for Ecommerce

Google Cloud Boosts Lastmile Logistics for Ecommerce

Google released the Cloud Fleet Routing API and Last Mile Fleet Solution to optimize route planning and delivery execution for logistics fleets, ultimately enhancing efficiency and success rates. These tools provide advanced capabilities for managing vehicle routes, tracking shipments in real-time, and improving the overall last-mile delivery process. By leveraging Google's mapping and AI technologies, businesses can streamline their operations, reduce costs, and provide a better experience for their customers.

02/04/2026 Logistics
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Retail Giants Invest in Ecommerce Returns Efficiency

Retail Giants Invest in Ecommerce Returns Efficiency

This article analyzes the acquisition of the Reverse Logistics Association (RLA) by the National Retail Federation (NRF) and explores the impact of e-commerce development on reverse logistics. It discusses how businesses can improve efficiency and reduce costs by optimizing reverse logistics processes. Furthermore, the article looks at the future trends of reverse logistics driven by intelligent and digital technologies. The focus is on understanding the evolving landscape and strategic importance of reverse logistics in the modern retail and e-commerce sectors.

02/04/2026 Logistics
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New Tariffs Reshape Crossborder Ecommerce Product Strategies

New Tariffs Reshape Crossborder Ecommerce Product Strategies

Faced with new tariff policies, the traditional product selection logic for cross-border e-commerce is challenged. This article explores how product selection assistants can reconstruct data dimensions, including accurate tax rate mapping, logistics plan simulation, and inventory turnover assessment, to adapt to the new environment. The product selection assistant needs to upgrade from a "data display" to a "decision simulator," providing full-chain data support to help merchants achieve refined operations amidst uncertainty. It emphasizes the importance of comprehensive data analysis for informed decision-making in a dynamic market.

02/03/2026 Logistics Industry Insights
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Logistics Sector Transforms Amid Delistings Ecommerce Shifts

Logistics Sector Transforms Amid Delistings Ecommerce Shifts

The logistics industry is undergoing profound changes. Deppon delisted seeking transformation, e-commerce platforms competed for transportation capacity with Spring Festival subsidies, and ZTO Express led in scale. Schneider Electric's Wuhan factory was recognized for smart manufacturing, J&T Express accelerated infrastructure development, China Southern Airlines Logistics achieved record-high cargo volume, Walker Vifaa Technology aimed for IPO, Jiushi Intelligent obtained unmanned vehicle licenses, and Cainiao's overseas warehouse orders grew. Companies are seeking change and innovation in competition, embracing intelligent manufacturing and globalization.

02/03/2026 Logistics
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AI Customer Service Drives Ecommerce Sales Growth

AI Customer Service Drives Ecommerce Sales Growth

GullChat is a free, intelligent online customer service system designed to address the issue of low customer service efficiency for independent websites. It helps businesses improve customer service quality, optimize operational strategies, and ultimately achieve revenue growth through real-time communication, AI-powered smart replies, and powerful data analytics. GullChat offers flexible customization options to meet the needs of businesses of all sizes.

02/03/2026 Logistics Industry Insights
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China Unveils Key Crossborder Ecommerce Export Models

China Unveils Key Crossborder Ecommerce Export Models

This article provides an in-depth analysis of the four main export models in cross-border e-commerce: 9610, 9710, 9810, and 1210. Through case studies and comparative advantages, it offers professional guidance for businesses to choose the appropriate export method. This helps cross-border e-commerce sellers achieve compliant operations and profit growth in the global market. By understanding these models, businesses can optimize their strategies and leverage overseas warehouses for efficient logistics and improved customer satisfaction.

02/03/2026 Customs Knowledge
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Tongas Tongatapu Island Faces Untapped Ecommerce Potential

Tongas Tongatapu Island Faces Untapped Ecommerce Potential

Tongatapu, a strategic location in the South Pacific, presents unique opportunities for cross-border sellers due to its abundant resources, diverse culture, and emerging e-commerce market. This paper provides an in-depth analysis of the island's geography, economy, specialties, and e-commerce development, revealing its inherent commercial potential and challenges. It explores the factors driving e-commerce growth and identifies key considerations for businesses looking to expand into this promising market. Understanding these nuances is crucial for successful market entry and long-term growth.

02/03/2026 Port Encyclopedia
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Smart Product Strategies Drive Crossborder Ecommerce Growth

Smart Product Strategies Drive Crossborder Ecommerce Growth

With the success of 'Nezha 2' overseas, how can cross-border e-commerce businesses capitalize on its popularity legally and compliantly? This article offers a 'Deconstruction-Normalization' approach. It suggests extracting elements from the movie, such as the double buns, Qiankun Circle, Wind Fire Wheels, and lotus flowers, and creatively integrating them into everyday product designs. Combined with targeted marketing, this strategy helps sellers avoid copyright infringement risks and boost sales.

02/03/2026 Customs Knowledge
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