Malawi Revenue Authority Adopts Competencybased HR System

Malawi Revenue Authority Adopts Competencybased HR System

With the support of the WCO and Sida-WCO TFCM Programme, the Malawi Revenue Authority (MRA) is actively building a competency-based human resource management system (CBHRM) to enhance organizational effectiveness. This initiative aims to improve talent selection, customize training programs, implement objective performance evaluations, and optimize career development. MRA's experience provides valuable lessons for other developing countries' tax administrations. The CBHRM framework helps MRA to strategically manage its workforce, ensuring it possesses the necessary skills and knowledge to effectively administer taxes and contribute to national development.

01/05/2026 Customs Knowledge
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WCO Enhances Ukraine Customs Training to Strengthen Trade

WCO Enhances Ukraine Customs Training to Strengthen Trade

The WCO is assisting the Ukrainian Customs Training Center in clarifying its role, developing strategies, and enhancing European customs capabilities. This support aims to improve the center's ability to deliver effective training programs and contribute to the overall modernization of customs operations in the region. By strengthening customs procedures and knowledge, the initiative ultimately seeks to facilitate regional trade and economic growth. The focus is on building a sustainable training infrastructure that can continuously adapt to evolving needs and challenges within the customs environment.

01/05/2026 Customs Knowledge
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Malaysia Customs Adopts Wcos Clikc Platform for Elearning

Malaysia Customs Adopts Wcos Clikc Platform for Elearning

Malaysian Customs has signed an agreement with the World Customs Organization (WCO) to introduce the CLiKC! e-learning platform. This initiative aims to enhance the professional knowledge and skills of customs officers, improve work efficiency, and promote trade facilitation. The agreement allows Malaysian Customs to install WCO e-learning courses on its servers, providing its officers with a flexible and personalized learning experience to address the increasingly complex international trade environment. This will contribute to a more competent and effective customs administration in Malaysia.

01/05/2026 Customs Knowledge
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WCO and Japan Launch Global Customs Training Program

WCO and Japan Launch Global Customs Training Program

The WCO-Japan Career Development Programme (CDP) is considered a prestigious training ground for customs professionals globally, aiming to enhance the expertise of customs officials from various countries and foster international cooperation. The program combines theoretical learning with practical exercises, providing participants with comprehensive career development opportunities. It contributes to global trade facilitation and security by equipping customs officers with the necessary skills and knowledge to navigate complex international trade environments. The CDP plays a vital role in building capacity within customs administrations worldwide.

01/05/2026 Customs Knowledge
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IATA Enhances Aviation Training Via Academic Partnerships

IATA Enhances Aviation Training Via Academic Partnerships

The International Air Transport Association (IATA) offers in-depth industry knowledge and supports career development for aviation professionals through academic partnerships. The program types are diverse, including diploma courses, advanced diploma courses, professional training courses, and degree programs in partnership with universities. The IATA Aviation Management Challenge provides a business simulation competition platform for university students, fostering future leaders in the aviation industry. This initiative aims to equip individuals with the necessary skills and expertise to excel in the dynamic and evolving aviation sector.

01/05/2026 Logistics Industry Insights
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Risk Management Essentials CRMS Model and Key Strategies

Risk Management Essentials CRMS Model and Key Strategies

This paper delves into the golden rules of risk management, learning curves, and the CRMS® model. It emphasizes the significance of non-subjective standards, dynamic risk profiling, system encryption, and automated processes in risk assessment. Furthermore, it elucidates technology-driven and demand-pull innovation models, along with the application of econometrics within the CRMS® model. The aim is to provide readers with a comprehensive and practical knowledge framework for risk management, highlighting key principles and methodologies for effective risk mitigation and strategic decision-making.

01/05/2026 Customs Knowledge
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Eswatini Launches Etariff Platform to Enhance Trade Efficiency

Eswatini Launches Etariff Platform to Enhance Trade Efficiency

Eswatini has launched an electronic tariff platform to enhance trade facilitation. A national workshop equipped tax officials with in-depth knowledge of the platform's functionalities, boosting their management capabilities. The platform boasts advantages such as information transparency, operational convenience, and data integration. It is projected to stimulate trade growth, attract foreign investment, and improve competitiveness. With its official launch imminent, Eswatini is poised to become a leader in trade facilitation within Africa. The platform is expected to streamline customs processes and reduce administrative burdens for businesses.

12/30/2025 Customs Knowledge
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WCO Initiative Enhances Trade Efficiency in Central Asia Caucasus

WCO Initiative Enhances Trade Efficiency in Central Asia Caucasus

The World Customs Organization (WCO) held a Time Release Study (TRS) workshop for the Central Asia and Caucasus region in Georgia, aiming to improve regional trade efficiency. Through theoretical learning, field visits, and technical training, participants gained in-depth knowledge of the TRS methodology and developed national action plans. The WCO is committed to promoting connectivity across the Trans-Caspian Corridor, injecting new vitality into regional economic development. The workshop emphasized the importance of streamlined customs procedures for boosting trade along the Central Asia Corridor.

12/30/2025 Customs Knowledge
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Burkina Faso Customs Implements Competency Framework to Modernize HR

Burkina Faso Customs Implements Competency Framework to Modernize HR

With the support of the WCO, Burkina Faso Customs has launched a competency framework and job directory to improve human resource management and organizational efficiency. This initiative serves as a valuable model for developing countries seeking to enhance their customs administration. The implementation of the competency framework aims to strengthen the skills and knowledge of customs officials, leading to improved performance and better service delivery. By focusing on capacity building and effective human resource practices, Burkina Faso Customs is contributing to economic growth and trade facilitation.

12/30/2025 Customs Knowledge
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Qatar Customs Enhances Workforce Training for Global Edge

Qatar Customs Enhances Workforce Training for Global Edge

To enhance competitiveness, Qatar Customs invited the WCO to conduct a workshop focused on improving management capabilities and optimizing talent planning, development, and performance evaluation. Participants learned the importance of competency-based job descriptions through the WCO framework and recognized the crucial role of fostering a positive work environment. Moving forward, Qatar Customs will deepen its collaboration with the WCO to continuously improve its human resource management practices. The workshop aimed to equip managers with the necessary skills and knowledge for effective leadership and employee development.

12/30/2025 Customs Knowledge
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