2025 IATA Forum to Boost Airline Customer Service in Istanbul

2025 IATA Forum to Boost Airline Customer Service in Istanbul

IATA's PaxInsight Forum 2025 will be held in Istanbul, focusing on passenger satisfaction, brand perception, and competitive benchmarking. The forum aims to bring together airlines worldwide to collaborate, share intelligence, and enhance customer experience strategies. Both current and prospective participants are welcome to contribute to shaping the future of the PaxInsight program. This event provides a valuable opportunity to gain insights, network with industry leaders, and contribute to improving the overall travel experience for passengers globally. Join us in Istanbul to explore the latest trends and best practices in passenger experience management.

01/20/2026 Logistics Industry Insights
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Aviation Industry Struggles with New Dangerous Goods Rules

Aviation Industry Struggles with New Dangerous Goods Rules

The air cargo industry faces increasingly complex challenges in complying with dangerous goods transportation regulations. With cumbersome rules and a lack of standardization, the industry needs to strengthen collaboration to simplify regulations, develop standards, and promote training. Embracing digital transformation and sustainable development is also crucial. This will build a safer and more efficient future for air cargo by streamlining processes, ensuring adherence to best practices, and fostering a culture of safety and responsibility throughout the supply chain. The focus should be on creating a more harmonized and transparent system.

01/20/2026 Logistics
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Logistics Firms Prepare for Hurricane Helene Key Business Steps

Logistics Firms Prepare for Hurricane Helene Key Business Steps

As Hurricane Helene approaches, ALAN (American Logistics Aid Network) has released a guide for logistics companies on how to respond. The guide emphasizes safety first, timely information gathering, connecting with needs, mobilizing resources, and standardizing actions. It encourages donation to support relief efforts. Logistics companies are urged to prioritize the well-being of their employees and the affected communities while ensuring the efficient delivery of aid. The ALAN guide provides practical advice and best practices for navigating the challenges posed by the hurricane and contributing to a coordinated and effective response.

01/21/2026 Logistics
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Barbados Customs Adopts Skillsbased Hiring to Boost Efficiency

Barbados Customs Adopts Skillsbased Hiring to Boost Efficiency

Barbados Customs is reforming its human resource management, collaborating with the WCO and IMF to develop a skills directory and explore the establishment of an internal HR department. This initiative aims to modernize HR practices within the customs administration, aligning them with international standards and best practices. The focus on skills-driven development is expected to enhance the capabilities of customs officers and improve overall operational efficiency. This reform represents a significant step towards strengthening Barbados Customs' capacity to effectively manage its workforce and contribute to national economic development.

01/26/2026 Customs Knowledge
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Global Customs Forum Sets Future Work Priorities

Global Customs Forum Sets Future Work Priorities

The World Customs Organization (WCO) successfully held the inaugural meeting of the Customs Working Organization Forum (CWOF), bringing together global experts to discuss innovative customs working methods in the “new normal.” The meeting approved the CWOF's terms of reference and outlined future work directions, including the collection of case studies and the development of best practice guidelines. The aim is to build a more resilient and efficient customs working system, adapting to the evolving challenges of international trade and ensuring effective border management in a rapidly changing world.

01/26/2026 Customs Knowledge
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World Customs Organization Expands Performance Measurement Initiative

World Customs Organization Expands Performance Measurement Initiative

The World Customs Organization (WCO) launched the second round of its Performance Measurement Mechanism (PMM), encouraging members to enhance customs effectiveness through data self-assessment. The meeting highlighted the PMM's crucial role in capacity building, fostering cooperation, and driving institutional modernization. All members were invited to actively participate in the initiative. This round aims to further improve customs operations globally by leveraging data-driven insights and promoting best practices among member administrations. The PMM serves as a valuable tool for identifying areas for improvement and measuring progress towards achieving trade facilitation goals.

01/26/2026 Customs Knowledge
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Samoa Enhances Trade with Modernized Customs System

Samoa Enhances Trade with Modernized Customs System

The World Customs Organization (WCO) is assisting Samoa in improving cross-border trade efficiency. Through workshops coordinating border management, the WCO promotes inter-agency cooperation, shares best practices, and provides tool support. This initiative aims to help Samoa create an efficient and convenient cross-border trade environment, ultimately fostering economic prosperity. The workshops focus on streamlining procedures and enhancing collaboration among various government agencies involved in trade, leading to reduced delays and improved trade flows. Samoa's commitment to these reforms is expected to significantly boost its economic competitiveness.

01/26/2026 Customs Knowledge
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ERP Giants Compete with SCM Specialists for Supply Chain Control

ERP Giants Compete with SCM Specialists for Supply Chain Control

ERP giants are increasingly penetrating the supply chain management (SCM) domain, intensifying competition with specialized SCM vendors. This article analyzes the expansion strategies of ERP vendors into the supply chain and the differentiation tactics employed by specialized firms to survive. It also explores the competitive and cooperative relationship between ERP and specialized vendors. Ultimately, the evolution of the market landscape will depend on evolving user needs, requiring companies to select the most suitable solutions based on their specific requirements. The future market share will be decided by which solution best meets the customer's needs.

01/26/2026 Logistics Industry Insights
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Titanium Media NUTRILAND Win TTMS Award for Marketing Innovation

Titanium Media NUTRILAND Win TTMS Award for Marketing Innovation

Titan Technology received the TTMS "Emerging Product Innovation Award" for its deep collaboration with Nutrend in the Southeast Asian market. This case study, through tripartite collaboration, built a three-dimensional growth system around the target audience, validating a new quantifiable seeding model led by brand advertisers with synergistic brand and performance marketing. The project achieved breakthroughs in scale, structure, and efficiency, providing replicable best practices for the industry. It demonstrates the effectiveness of the TTMS platform in driving overseas marketing success and highlights Titan Technology's expertise in this area.

01/26/2026 Logistics Industry Insights
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Global Logistics Training Boosts Corporate Competitiveness

Global Logistics Training Boosts Corporate Competitiveness

The University of Denver ITI's multimodal transportation study seminar enhances participants' global logistics perspective and strategic thinking through European field studies and exchanges. Participants generally believe this experience increases their value to their companies and express their intention to apply what they have learned to their actual work. Data indicates a significant return on educational investment, suggesting that companies should prioritize talent development to enhance competitiveness. The program provides valuable insights into international best practices and fosters a deeper understanding of the complexities of global supply chains and multimodal transport solutions.

01/29/2026 Logistics Industry Insights
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