Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon sellers can proactively monitor and respond to feedback in "Voice of the Customer" to identify issues in products and operations and take corrective actions, reducing the risk of performance deterioration. Emphasize documenting improvement measures through "Take Action" to demonstrate a proactive approach to problem-solving to Amazon, which helps maintain good seller performance. By actively addressing customer concerns and showcasing improvements, sellers can safeguard their account health and improve overall customer satisfaction on the Amazon platform.

12/30/2025 Logistics Industry Insights
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US Chamber Touts USMCA As Vital for North American Trade

US Chamber Touts USMCA As Vital for North American Trade

The U.S. Chamber of Commerce has reiterated its strong support for the USMCA in a new letter to the USTR. The USMCA guarantees U.S. businesses tariff-free access to the Canadian and Mexican markets, fostering a level playing field and enabling companies to expand within North America. This agreement is crucial for enhancing the global competitiveness of American businesses. It serves as a key to unlocking opportunities in the North American market.

01/15/2026 Customs Knowledge
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LA Port Traffic Rebounds After Labor Deal Challenges Persist

LA Port Traffic Rebounds After Labor Deal Challenges Persist

The Port of Los Angeles experienced its first cargo volume increase in 13 months, boosted by a new labor agreement that improved market confidence. However, inventory pressures and global economic headwinds remain challenges. To achieve sustainable recovery, the port needs to enhance efficiency, embrace digital transformation, and proactively address competition from other ports. While the recent increase is a positive sign, continued efforts are crucial to navigate the complex global economic landscape and ensure long-term growth.

01/16/2026 Logistics
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Temus Discounts Mask Scams Ecommerce Sellers Warned

Temus Discounts Mask Scams Ecommerce Sellers Warned

This article exposes the recent surge in Temu recruitment scams, warning cross-border e-commerce sellers to be wary of fraudulent schemes that use high "signing fees" as bait. It emphasizes the importance of joining Temu through official channels to avoid falling victim to false recruitment information and protect their rights. Sellers are advised to participate in cross-border e-commerce rationally and avoid believing in unverified offers. This helps ensure a secure and legitimate entry into the Temu marketplace.

01/16/2026 Logistics Industry Insights
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DR Congo Boosts Customs Oversight to Reform Trade Practices

DR Congo Boosts Customs Oversight to Reform Trade Practices

The General Directorate of Customs of the Democratic Republic of the Congo (DRC) sought technical assistance from the World Customs Organization (WCO) to regain control over customs valuation, aiming to assess and enhance the capabilities of customs officers. Following a diagnostic assessment, the WCO recommended that the DRC utilize modern tools such as risk management and post-clearance audit, and supported its strategy to comply with the Niamey Declaration and the Trade Facilitation Agreement. This initiative not only improves customs valuation capacity in the DRC but also revitalizes the national economy and reshapes the trade landscape.

01/27/2026 Customs Knowledge
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South Africas Inflation Hits 13year Peak Straining Households

South Africas Inflation Hits 13year Peak Straining Households

South Africa's inflation rate has hit a 13-year high, prompting the central bank to warn of a potential loss of control. Soaring food prices are exacerbating the cost of living crisis, forcing low-income households to cut back on food spending. The South African government needs to take decisive action to curb inflation, protect livelihoods, and maintain economic stability. Urgent measures are required to address the rising cost of essential goods and provide relief to vulnerable populations.

01/27/2026 Exchange Rate Query
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China Vows Support for Multilateralism Global Cooperation

China Vows Support for Multilateralism Global Cooperation

China reaffirmed its unwavering support for multilateralism at the United Nations, emphasizing the importance of upholding the UN's authority. China called for a coordinated approach to advancing the three pillars of peace, development, and human rights, prioritizing development. China supports UN reform aimed at building a more just and equitable global governance system to jointly address global challenges and build a community of shared future for mankind. This commitment underscores China's dedication to international cooperation and a more inclusive and effective global order.

01/28/2026 Customs Knowledge
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House Rejects ELD Delay Trucking Industry Braces for Compliance

House Rejects ELD Delay Trucking Industry Braces for Compliance

The U.S. House of Representatives rejected a proposal to delay the mandatory implementation of Electronic Logging Devices (ELDs), signaling their full rollout in the trucking industry. Despite compliance challenges and industry debate, ELDs aim to improve road safety and regulate hours of service. Trucking companies need to proactively adapt, leveraging technological innovation and industry collaboration to achieve sustainable development. The rejection underscores the government's commitment to enforcing existing regulations and prioritizing safety within the sector. The industry now faces pressure to adopt ELDs and meet compliance deadlines.

01/29/2026 Logistics
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Huawei DHL Partner on Iotdriven Supply Chain Upgrade

Huawei DHL Partner on Iotdriven Supply Chain Upgrade

Deutsche Post DHL Group and Huawei Technologies Co., Ltd. have partnered to launch a large-scale IoT project aimed at enhancing the security and efficiency of global supply chains through IoT technology. The project will leverage Huawei's IoT devices, connectivity technologies, and network infrastructure to optimize freight, warehousing, and last-mile delivery services. This enables real-time tracking, refined management, and intelligent optimization, ultimately reducing costs, improving efficiency, and providing customers with higher-quality services.

01/29/2026 Logistics
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Chinas Chancay Port to Transform Latin American Trade

Chinas Chancay Port to Transform Latin American Trade

The upcoming trial operation of COSCO Shipping Ports Chancay Peru marks a significant milestone in China-Peru's Belt and Road cooperation. This port will substantially shorten maritime travel times between Latin America and China, reduce trade costs, and bring economic benefits and employment opportunities to Peru and the Latin American region. The Port of Chancay is poised to become a new hub port in Latin America, driving regional economic development and boosting China-Latin America trade growth.

01/30/2026 Port Encyclopedia
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