Senegal Customs Modernizes HR with WCO Backing Targets Regional Benchmark

Senegal Customs Modernizes HR with WCO Backing Targets Regional Benchmark

With WCO support through the WACAM project, Senegalese Customs is advancing human resource modernization. They've completed personnel planning tools and secured high-level support. The goal is to validate and implement a competency-based approach by December 15, 2015. This initiative aims to enhance customs efficiency, employee satisfaction, and international competitiveness. It is expected to serve as a model for West Africa, demonstrating the positive impact of strategic human resource management within customs administrations.

02/03/2026 Customs Knowledge
Read More
Moldova Boosts Trade Compliance with Wcobacked Customs Upgrades

Moldova Boosts Trade Compliance with Wcobacked Customs Upgrades

The World Customs Organization (WCO) held a Customs Valuation Workshop in Moldova, aiming to enhance the understanding and application of the WTO Valuation Agreement among Moldovan customs officials. The workshop focused on strengthening the role of valuation databases in risk assessment, standardizing valuation procedures, and addressing challenging issues such as the valuation of second-hand goods, the determination of assistance costs, and license fees. This initiative contributes to trade facilitation and economic development by improving customs valuation practices in Moldova.

02/03/2026 Customs Knowledge
Read More
Congo Enhances Customs Valuation with WCO Support

Congo Enhances Customs Valuation with WCO Support

The World Customs Organization (WCO) is assisting the General Directorate of Customs and Excise of the Democratic Republic of Congo (DGDA) in its transition following the termination of contracts with private inspection companies. A WCO expert mission visited the DRC to help DGDA officials consolidate their knowledge, introduce new tools, and provide technical support through meetings and workshops. The aim is to establish an efficient and transparent customs valuation system, promoting economic development and integration into the global economy for the DRC.

02/03/2026 Customs Knowledge
Read More
Cameroon Customs Strengthens Leadership for Strategic Reform

Cameroon Customs Strengthens Leadership for Strategic Reform

In 2015, the World Customs Organization (WCO) assisted Cameroon Customs in enhancing its leadership capabilities, regaining control of outsourced functions, and promoting reforms. This support culminated in the "Mbankomo II Declaration," which aims to further support the development of Cameroon Customs. The initiative focused on strengthening internal management and fostering a more effective and autonomous customs administration.

02/03/2026 Customs Knowledge
Read More
African Customs Labs Enhance Skills Via Asiapacific Training

African Customs Labs Enhance Skills Via Asiapacific Training

In April 2023, the World Customs Organization organized a study visit to Japan for heads of African Customs Laboratories to learn best practices from Asia-Pacific regional customs laboratories. The visit included examining laboratory operation models, technologies, infrastructure, and a tour of the Japan Customs Laboratory. African representatives expressed their commitment to enhancing their national laboratory capabilities and looked forward to future international exchanges and cooperation. The visit highlighted the importance of regional collaboration in strengthening customs laboratory expertise.

02/03/2026 Customs Knowledge
Read More
Malawi Implements Competencybased HR System for Tax Authority

Malawi Implements Competencybased HR System for Tax Authority

The Malawi Revenue Authority (MRA), in collaboration with the World Customs Organization (WCO), is implementing a competency-based Human Resource Management system to enhance operational efficiency, revenue collection, and stakeholder relations. The project involves workshops to improve staff capabilities and plans to implement pilot projects. The WCO has pledged continued support to assist the MRA in achieving its modernization goals. This initiative aims to build a more effective and efficient tax administration system in Malawi.

02/05/2026 Customs Knowledge
Read More
Cameroon Customs Enhances Leadership with WCO Backing for Reform

Cameroon Customs Enhances Leadership with WCO Backing for Reform

In 2015, Cameroon Customs, with the support of the WCO, held a Leadership and Management Development Workshop. The aim was to develop managerial talent to address the challenges of reclaiming outsourced functions. The workshop enhanced the strategic management, leadership, and communication skills of managers. It also resulted in a roadmap for reclaiming outsourced functions, demonstrating a commitment to customs reform. Cameroon Customs expressed gratitude for the WCO's support and looked forward to future development.

02/05/2026 Customs Knowledge
Read More
WCOJICA Enhances Customs Valuation Training in Southern Africa

WCOJICA Enhances Customs Valuation Training in Southern Africa

The second phase of the WCO and JICA's Southern African Customs Valuation Training Program has concluded. The program aimed to develop trainers and enhance regional customs valuation capabilities. Recommendations include strengthening follow-up support and fostering regional cooperation to sustain the program's impact and build upon the progress achieved in improving customs valuation practices within the region.

02/05/2026 Customs Knowledge
Read More
Customs Officials Adopt Online Training Amid Crisis

Customs Officials Adopt Online Training Amid Crisis

The pandemic has accelerated the digital transformation of customs training, making online training an inevitable choice. The World Customs Organization (WCO) has published the 'Online Training Transformation Guide' to provide practical guidance for customs training managers. It emphasizes interactive engagement to help build a flexible and efficient online training system, enhance the capabilities of customs personnel, and promote global trade. This guide offers valuable insights for developing effective online training programs and adapting to the evolving needs of customs administrations worldwide.

02/06/2026 Customs Knowledge
Read More
World Bank WCO Aid Philippines in Customs Modernization

World Bank WCO Aid Philippines in Customs Modernization

With support from the World Bank and the World Customs Organization (WCO), the Philippine Customs is undertaking a reform and modernization program. The project aims to create a smart and efficient new customs administration by strengthening its IT infrastructure, revitalizing human resource management, and establishing a customs academy. The WCO provides expert tools and analysis to assist the Philippine Customs in its strategic transformation, improve service delivery, and contribute more significantly to national economic development.

02/06/2026 Customs Knowledge
Read More