Customs Agencies Adopt Virtual Classrooms to Boost Training

Customs Agencies Adopt Virtual Classrooms to Boost Training

The pandemic has presented challenges to customs personnel training. Live virtual classrooms have become crucial for overcoming these difficulties. This paper emphasizes that customs organizations should actively embrace change, drawing on WCO guidelines. By carefully designing courses, strengthening interaction, and leveraging technology, they can create effective virtual classrooms, enhance personnel capabilities, and drive customs modernization. Ultimately, this promotes trade facilitation and national security. The focus is on adapting to the new normal and utilizing virtual platforms for continuous learning and development within customs administrations.

01/19/2026 Customs Knowledge
Read More
WCO Program Boosts Colombias Customs Efficiency for Trade

WCO Program Boosts Colombias Customs Efficiency for Trade

The World Customs Organization (WCO), at the invitation of the Colombian Customs Authority (DIAN), successfully conducted an online Leadership and Management Development (LMD) workshop. The project aimed to enhance the leadership and management skills of senior Colombian customs officials, covering key areas such as self-awareness, emotional intelligence, effective communication, and personnel management. This initiative supports the creation of high-performing teams and promotes international trade facilitation by equipping leaders with the necessary tools to excel in their roles and foster a positive work environment.

01/19/2026 Customs Knowledge
Read More
Indonesia Boosts Global Trade with New WCO Customs Centers

Indonesia Boosts Global Trade with New WCO Customs Centers

The World Customs Organization (WCO) and Indonesian Customs have signed a Memorandum of Understanding to establish a regional training center and a regional customs laboratory in Indonesia. This initiative aims to enhance the professional skills of regional customs personnel and improve commodity inspection capabilities. It will also help combat counterfeit goods, promote trade facilitation, and strengthen regional cooperation to address the challenges posed by the pandemic. This collaboration is expected to inject new vitality into the healthy development of global trade.

01/20/2026 Customs Knowledge
Read More
Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs, with the support of the World Customs Organization (WCO), has officially adopted human resource tools such as a competency framework and job catalogue to enhance talent management and organizational effectiveness. This initiative, a key outcome of the West Africa Customs Administration Modernization (WACAM) project, will help Burkina Faso Customs achieve its organizational goals, facilitate trade, and promote economic development in the West African region. The implementation aims to modernize HR practices and build a skilled workforce capable of meeting the challenges of international trade and customs administration.

01/22/2026 Customs Knowledge
Read More
Comoros Customs Boosts Disaster Resilience with WCO Aid

Comoros Customs Boosts Disaster Resilience with WCO Aid

The World Customs Organization (WCO), through its COVID-19 Project, supported Comoros Customs in enhancing its disaster management capabilities. This included risk assessment, expedited clearance procedures, facilitation of vaccine transportation, and ensuring supply chain continuity. Workshops fostered international cooperation and provided technical and financial assistance to Comoros Customs. The initiative aims to build a more resilient nation by strengthening its customs' ability to respond effectively to future crises and disruptions, thereby safeguarding trade and protecting the Comorian population.

01/22/2026 Customs Knowledge
Read More
WCO Program Strengthens African Customs for Trade Growth

WCO Program Strengthens African Customs for Trade Growth

The World Customs Organization (WCO), with EU funding, held a Technical and Operational Advisor (TOA) accreditation workshop for French-speaking African countries. The aim was to enhance customs officials' skills in areas like commodity classification, origin, and valuation. Through pre-accreditation and field visit assessments, the project seeks to expand the pool of experts and facilitate regional trade. Quantitative evaluation and continuous improvement are crucial for the project's success, contributing to the upgrading of African trade. The program ultimately aims to streamline customs procedures and boost economic development within the region.

01/22/2026 Customs Knowledge
Read More
Nigeria Customs Enhances Leadership with WCO Training Program

Nigeria Customs Enhances Leadership with WCO Training Program

The World Customs Organization (WCO) conducted a Leadership and Management Development Workshop for the Nigeria Customs Service (NCS), aiming to enhance the capabilities of senior management and drive NCS reform and modernization. The workshop covered topics such as strategic management, people management, and change management. Participants responded enthusiastically, expressing their intention to apply what they learned. The Comptroller General of the NCS highly praised the workshop, recognizing its crucial role in developing the skills necessary to address future challenges.

01/22/2026 Customs Knowledge
Read More
Benin Customs Upgrades HR Systems with WCO Assistance

Benin Customs Upgrades HR Systems with WCO Assistance

The World Customs Organization (WCO) supports the Benin Customs Administration in implementing a competency-based human resource management system, aiming to enhance customs administration in the region. Through the WCO-WACAM project, Benin Customs completed a job directory, competency inventory, and job descriptions, and developed a detailed work plan, laying the foundation for HR modernization. This initiative not only improves the quality of Benin Customs staff but also provides a reference for other African countries. This project contributes to strengthening customs efficiency and effectiveness.

01/22/2026 Customs Knowledge
Read More
WCO Program Advances Serbian Customs Modernization

WCO Program Advances Serbian Customs Modernization

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in Serbia, aiming to enhance the leadership and management skills of Serbian customs officials. This initiative is designed to drive organizational reform and modernization. Participants greatly benefited from the workshop and expressed their commitment to applying the acquired knowledge to bridge the gap between policy formulation and implementation. They pledged to contribute to the development of Serbian Customs by leveraging their improved leadership capabilities.

01/22/2026 Customs Knowledge
Read More
Burkina Faso Improves Customs Valuation with WCO Support

Burkina Faso Improves Customs Valuation with WCO Support

The Burkina Faso General Directorate of Customs (DGD) sought technical assistance from the World Customs Organization (WCO) to rebuild its autonomous customs valuation capacity. The WCO assisted by conducting a diagnostic assessment of the DGD's existing system and providing recommendations for improvement. This support helped the DGD establish an efficient, transparent, and compliant customs valuation system, enhancing its autonomous regulatory capabilities and promoting national economic development. The assistance focused on strengthening internal expertise and processes related to valuation.

01/26/2026 Customs Knowledge
Read More