Retailers Optimize Lastmile Delivery for Customer Satisfaction

Retailers Optimize Lastmile Delivery for Customer Satisfaction

In the e-commerce era, last mile delivery is crucial. This webinar focuses on key elements such as automated communication, customer service, and reliability. It delves into best practices, outsourcing network construction, the impact of service on branding, and how to exceed customer expectations. The goal is to help you conquer the last mile and enhance your company's competitiveness. Learn strategies to optimize your delivery process and build stronger customer relationships, ultimately driving business success in today's demanding market.

01/19/2026 Logistics Industry Insights
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Trade Show Etiquette Enhances Crossborder Ecommerce Success

Trade Show Etiquette Enhances Crossborder Ecommerce Success

For cross-border e-commerce companies participating in international exhibitions, professional reception is crucial to gaining the trust of overseas buyers. Mastering business English terminology, understanding cultural differences, and conducting systematic training can enhance the company's image and promote conversion. A standardized terminology database and thorough preparation are guarantees of success. Proper etiquette and communication skills are important for building rapport and closing deals. Investing in skilled personnel and resources for exhibition reception can yield significant returns.

01/23/2026 Customs Knowledge
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Redprairie Acquires Vortex Connect to Boost Mobile Workforce Solutions

Redprairie Acquires Vortex Connect to Boost Mobile Workforce Solutions

RedPrairie acquired Vortex Connect to enhance its mobile workforce management capabilities and improve business efficiency. This acquisition enables mobile scheduling, communication, and self-service functionalities, applicable to various scenarios such as warehouses and retail environments. The integration aims to provide a comprehensive solution for managing employees on the go, streamlining operations, and empowering workers with the tools they need to be productive from anywhere. Ultimately, this leads to increased efficiency and improved bottom-line results for businesses.

01/20/2026 Logistics
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Amazon Sellers Combat Listing Hijacking Fraud

Amazon Sellers Combat Listing Hijacking Fraud

Amazon sellers are increasingly facing the problem of malicious listing hijacking. This paper details how to effectively combat this issue and protect your business reputation by leveraging official Amazon resources (such as Brand Registry and complaint mechanisms), strengthening brand protection measures, utilizing monitoring tools and technical means, taking legal action when necessary, and maintaining good communication. A multi-pronged approach is crucial to effectively address malicious listing hijacking and safeguard your brand on the Amazon marketplace.

01/21/2026 Customs Knowledge
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Mastering Customs Policies Eases Global Trade Challenges

Mastering Customs Policies Eases Global Trade Challenges

This article delves into how companies can accurately grasp customs policies to facilitate global trade. By thoroughly exploring official channels, leveraging industry associations and professional institutions, establishing effective communication mechanisms, utilizing big data and intelligent tools, and continuously learning and accumulating experience, companies can maintain keen insight in a complex and ever-changing environment. This ensures the smooth operation of international logistics business and minimizes risks associated with non-compliance. The strategies outlined help businesses navigate customs regulations effectively.

01/26/2026 Customs Knowledge
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US Ports Face Strike Threat As Import Volumes Strain Supply Chains

US Ports Face Strike Threat As Import Volumes Strain Supply Chains

US East and Gulf Coast ports face potential strike action, contributing to a surge in imports. Retailers are stockpiling inventory and diverting shipments to alternative ports. Labor negotiations have stalled, raising the imminent threat of a strike. Businesses should diversify port options, build buffer stocks, enhance communication with suppliers, and closely monitor policy changes to mitigate supply chain risks. The situation demands proactive measures to avoid disruptions and ensure business continuity amidst potential port closures and increased shipping costs.

01/28/2026 Logistics
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Businesses Urged to Address Thirdparty Risks

Businesses Urged to Address Thirdparty Risks

Third-party risk management is crucial for business operations. Many organizations face challenges due to a 'one-off' approach to risk management, a narrow perception of risks, and superficial risk monitoring. Companies should establish a comprehensive, lifecycle-based risk management system, broaden their risk perspective, leverage technology, and strengthen internal communication and collaboration. By doing so, they can effectively address third-party risks and ensure sustainable development. This proactive approach helps mitigate potential disruptions and protect valuable assets.

01/28/2026 Logistics Industry Insights
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Amazon Sellers Cut Costs with Efficient Selffulfillment Returns

Amazon Sellers Cut Costs with Efficient Selffulfillment Returns

This paper focuses on the return management challenges faced by Amazon self-fulfilled sellers. It points out that mastering platform rules, optimizing return processes, and strengthening buyer communication can effectively reduce costs and improve efficiency. The paper emphasizes that sellers should fully utilize Amazon's official return policies and data analysis tools to achieve more efficient and controllable business growth. By understanding and implementing these strategies, sellers can mitigate the financial burden and operational complexities associated with managing returns independently.

01/27/2026 Logistics Encyclopedia
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Rapid Development of Postal International Express Small Package Business and Future Trends

Rapid Development of Postal International Express Small Package Business and Future Trends

In recent years, the postal international express small package business has grown rapidly, especially in the cross-border e-commerce sector. The Hangzhou Postal Package Business Bureau aims to provide a one-stop solution for e-commerce by integrating resources, enhancing services, and opening dedicated lines. They handle up to 100,000 packages per day, covering over 220 countries worldwide. Additionally, the postal bureau actively supports small and medium-sized e-commerce businesses and leverages government support platforms to facilitate future development.

07/21/2025 Logistics
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