Malawi Implements Competencybased HR System for Tax Authority

Malawi Implements Competencybased HR System for Tax Authority

The Malawi Revenue Authority (MRA), in collaboration with the World Customs Organization (WCO), is implementing a competency-based Human Resource Management system to enhance operational efficiency, revenue collection, and stakeholder relations. The project involves workshops to improve staff capabilities and plans to implement pilot projects. The WCO has pledged continued support to assist the MRA in achieving its modernization goals. This initiative aims to build a more effective and efficient tax administration system in Malawi.

02/05/2026 Customs Knowledge
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WCO Introduces Employee Wellbeing Training Program

WCO Introduces Employee Wellbeing Training Program

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to help members build comprehensive wellbeing programs and enhance employee and organizational resilience. The training covers six key themes: happiness, program design, resilience building, psychophysiological health, social wellbeing and balance, and stress management. The WCO will conduct pilot programs and establish a team of experts. Future development will include training materials targeted at other organizational levels.

02/05/2026 Customs Knowledge
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WCO Enhances Customs Risk Training in Americas Caribbean

WCO Enhances Customs Risk Training in Americas Caribbean

With the support of the Japan Customs Cooperation Fund, the World Customs Organization (WCO) held a Risk Management Pre-Accreditation Workshop for the Americas and Caribbean region in Guatemala City. The workshop aimed to expand the WCO's pool of experts and enhance member's capabilities in risk management. Participants were assessed on their technical knowledge, presentation skills, and communication abilities. This initiative contributes to building a safer and more efficient global trade environment.

02/05/2026 Customs Knowledge
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Cameroon Customs Enhances Leadership with WCO Backing for Reform

Cameroon Customs Enhances Leadership with WCO Backing for Reform

In 2015, Cameroon Customs, with the support of the WCO, held a Leadership and Management Development Workshop. The aim was to develop managerial talent to address the challenges of reclaiming outsourced functions. The workshop enhanced the strategic management, leadership, and communication skills of managers. It also resulted in a roadmap for reclaiming outsourced functions, demonstrating a commitment to customs reform. Cameroon Customs expressed gratitude for the WCO's support and looked forward to future development.

02/05/2026 Customs Knowledge
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WCOJICA Enhances Customs Valuation Training in Southern Africa

WCOJICA Enhances Customs Valuation Training in Southern Africa

The second phase of the WCO and JICA's Southern African Customs Valuation Training Program has concluded. The program aimed to develop trainers and enhance regional customs valuation capabilities. Recommendations include strengthening follow-up support and fostering regional cooperation to sustain the program's impact and build upon the progress achieved in improving customs valuation practices within the region.

02/05/2026 Customs Knowledge
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West Africa Security Project Emphasizes Gender Equality

West Africa Security Project Emphasizes Gender Equality

The West Africa Security Project (WASP) aims to enhance border security in West Africa by supporting partner countries in developing and implementing gender-sensitive and inclusive policies through its Gender Equality and Diversity (GED) component. Utilizing the WCO's GEOAT tool and training, the project assists customs administrations in comprehensively implementing GED across human resources, border operations, and stakeholder cooperation. This contributes significantly to security and sustainable development in the West African region.

01/05/2026 Customs Knowledge
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WCO Enhances Ukraine Customs Training to Strengthen Trade

WCO Enhances Ukraine Customs Training to Strengthen Trade

The WCO is assisting the Ukrainian Customs Training Center in clarifying its role, developing strategies, and enhancing European customs capabilities. This support aims to improve the center's ability to deliver effective training programs and contribute to the overall modernization of customs operations in the region. By strengthening customs procedures and knowledge, the initiative ultimately seeks to facilitate regional trade and economic growth. The focus is on building a sustainable training infrastructure that can continuously adapt to evolving needs and challenges within the customs environment.

01/05/2026 Customs Knowledge
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Ethiopia Boosts Customs Efficiency with WCO Audit Program

Ethiopia Boosts Customs Efficiency with WCO Audit Program

A WCO assessment report highlights challenges faced by Ethiopia's Post Clearance Audit (PCA). Recommendations include strengthening legal frameworks, improving risk management practices, and enhancing IT infrastructure. These improvements aim to increase the efficiency of customs control and facilitate trade. Addressing these areas is crucial for Ethiopia to optimize its customs operations and contribute to regional and global trade competitiveness. Successful implementation will require sustained commitment and strategic resource allocation.

01/05/2026 Customs Knowledge
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Malaysia Customs Adopts Wcos Clikc Platform for Elearning

Malaysia Customs Adopts Wcos Clikc Platform for Elearning

Malaysian Customs has signed an agreement with the World Customs Organization (WCO) to introduce the CLiKC! e-learning platform. This initiative aims to enhance the professional knowledge and skills of customs officers, improve work efficiency, and promote trade facilitation. The agreement allows Malaysian Customs to install WCO e-learning courses on its servers, providing its officers with a flexible and personalized learning experience to address the increasingly complex international trade environment. This will contribute to a more competent and effective customs administration in Malaysia.

01/05/2026 Customs Knowledge
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WCO Aids Mongolia in Strengthening Customs Risk Management

WCO Aids Mongolia in Strengthening Customs Risk Management

The World Customs Organization (WCO) collaborated with Mongolian Customs to conduct a passenger risk screening workshop in Ulaanbaatar, aiming to enhance Mongolia's risk-based passenger targeting capabilities. The workshop covered risk management frameworks, behavioral analysis, questioning techniques, and the application of WCO risk management tools. It emphasized the strategic importance of risk management in customs modernization and explored future trends in intelligent risk management.

01/05/2026 Customs Knowledge
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