WCO Launches New Global Customs Performance Standards

WCO Launches New Global Customs Performance Standards

The World Customs Organization (WCO) has launched the second round of its Performance Measurement Mechanism (PMM), aiming to enhance strategic decision-making and overall effectiveness of member customs administrations through a standardized assessment framework. The PMM is not only an evaluation tool but also a key instrument supporting capacity building and promoting international cooperation. The WCO encourages all members to actively participate in building an efficient and transparent global trade environment.

01/27/2026 Customs Knowledge
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Burkina Faso Customs Implements Competency Framework to Modernize HR

Burkina Faso Customs Implements Competency Framework to Modernize HR

With the support of the WCO, Burkina Faso Customs has launched a competency framework and job directory to improve human resource management and organizational efficiency. This initiative serves as a valuable model for developing countries seeking to enhance their customs administration. The implementation of the competency framework aims to strengthen the skills and knowledge of customs officials, leading to improved performance and better service delivery. By focusing on capacity building and effective human resource practices, Burkina Faso Customs is contributing to economic growth and trade facilitation.

12/30/2025 Customs Knowledge
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Jordan Customs Boosts Project Management for Modernization

Jordan Customs Boosts Project Management for Modernization

The World Customs Organization (WCO) supports Jordan Customs in enhancing its project management capabilities. Through workshops and other initiatives, the WCO assists in building a project management framework, adopting results-oriented management, and emphasizing the role of the Project Management Office (PMO). This action aims to help Jordan Customs more effectively implement strategic projects, improve efficiency and productivity, and ultimately achieve customs modernization. The focus is on building internal capacity to manage projects effectively and achieve strategic goals.

01/08/2026 Customs Knowledge
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Ulta Beauty Expands Omnichannel Fulfillment Capacity

Ulta Beauty Expands Omnichannel Fulfillment Capacity

Ulta Beauty is expanding its store fulfillment program to 400 locations, enhancing its same-day delivery service. This initiative aims to improve efficiency, reduce costs, and strengthen the omnichannel experience for customers. By leveraging its store network for fulfillment, Ulta Beauty is optimizing its logistics and providing faster delivery options. The company is also upgrading its supply chain to support future growth and meet the increasing demands of its expanding e-commerce operations. This strategic move underscores Ulta Beauty's commitment to providing a seamless and convenient shopping experience across all channels.

01/16/2026 Logistics
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WCO Boosts Guyanas Postclearance Audit Capacity

WCO Boosts Guyanas Postclearance Audit Capacity

Under the Mercator Program, the World Customs Organization (WCO) conducted a post-clearance audit (PCA) workshop for the Guyana Revenue Authority (GRA) to enhance its tax compliance oversight capabilities. Through the training, Guyanese customs officers gained in-depth knowledge of PCA concepts and techniques, laying the groundwork for improved customs control efficiency and trade facilitation. The WCO looks forward to continued cooperation with the GRA to further advance its customs administration.

01/20/2026 Customs Knowledge
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WCO Revises Strategies to Strengthen Global Trade Capacity

WCO Revises Strategies to Strengthen Global Trade Capacity

The 16th meeting of the World Customs Organization (WCO) Capacity Building Committee, themed "Reshaping the WCO Capacity Building Paradigm," emphasized strategic alignment and resource optimization. The meeting aimed to update capacity building strategies to address global trade challenges. Discussions focused on the elements and operational aspects of the new paradigm, highlighting the importance of multi-stakeholder collaboration. The committee also elected new chairs and vice-chairs, setting the direction for global customs capacity building initiatives. The conference sought to modernize approaches to better support member states in navigating the evolving international trade landscape.

01/26/2026 Customs Knowledge
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ROCB Europe Enhances Customs Talent Development

ROCB Europe Enhances Customs Talent Development

The World Customs Organization (WCO) is assisting ROCB Europe in restructuring its organizational framework to build a competency-based human resource management system, ultimately enhancing regional customs capacity building. By defining positions, constructing competency models, and providing ongoing support, the WCO aims to create an efficient talent engine that promotes regional trade facilitation and security. This initiative contributes to strengthening the global customs cooperation network.

01/22/2026 Customs Knowledge
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Colombia Overhauls Customs with WCO Backing

Colombia Overhauls Customs with WCO Backing

The WCO assisted Colombia's DIAN in enhancing its strategic planning and project management capabilities. This collaboration resulted in a draft implementation plan for a management system, supporting the modernization and transformation of the Customs administration. The initiative aims to improve efficiency and effectiveness through better strategic alignment and project execution. The focus was on building internal capacity and developing a sustainable framework for future development.

02/02/2026 Customs Knowledge
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WCO Group Advances Trade Via Publicprivate Dialogue

WCO Group Advances Trade Via Publicprivate Dialogue

The Private Sector Consultative Group (PSCG) of the World Customs Organization (WCO) serves as a crucial platform for fostering dialogue and cooperation between the WCO and the private sector. The 47th session focused on the Revised Kyoto Convention review, performance measurement, disruptive technologies, non-negotiated tariffs, and the Framework of Standards on E-Commerce. By participating in policy development, standard setting, capacity building, and promoting collaboration, the PSCG makes significant contributions to building an efficient, secure, and sustainable global trade system.

12/30/2025 Customs Knowledge
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WCO Boosts Customs Training Programs Globally

WCO Boosts Customs Training Programs Globally

The 9th Global Meeting of Heads of WCO Regional Capacity Building Offices, Regional Training Centers, and Vice-Chair Offices highlighted the critical role of regional institutions in capacity building. The meeting reaffirmed commitments to the WCO’s annual Capacity Building Needs Assessment, donor engagement, and the maintenance of regional experts. Discussions also focused on the development of new tools, such as the WCO Training Diagnostics tool, aimed at strengthening regional cooperation, enhancing the capacity of member customs administrations, and addressing global trade challenges.

12/30/2025 Customs Knowledge
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