WCO Launches Leadership Program for Mauritius Revenue Authority

WCO Launches Leadership Program for Mauritius Revenue Authority

The WCO conducted a leadership workshop for the Mauritius Revenue Authority, aiming to enhance the skills of its managers and foster a dynamic leadership culture. The workshop emphasized self-awareness, team building, and change management. Participants explored effective leadership strategies and techniques to improve organizational performance. The training sought to equip managers with the tools necessary to navigate challenges, inspire their teams, and drive positive change within the customs administration. Ultimately, the goal was to cultivate a more effective and responsive customs service in Mauritius.

01/22/2026 Customs Knowledge
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Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

The Lesotho Revenue Authority (LRA) is actively implementing a competency-based human resource management system to enhance operational efficiency and tax collection capabilities. Supported by the World Customs Organization through the EPCB-HRMP project, the initiative aims to assist LRA in building a strategic HR management system. This system focuses on aligning talent with roles, ultimately contributing to LRA's modernization goals. This endeavor offers valuable lessons and best practices for other African tax administrations seeking to modernize their HR practices and improve overall performance.

01/22/2026 Customs Knowledge
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Amazon Advances Logistics with Innovation Strategy

Amazon Advances Logistics with Innovation Strategy

Amazon revolutionized e-commerce logistics with its next-day delivery service, driven by a "say yes" culture of innovation. This culture encourages employees to experiment boldly, learning from failures. Amazon continuously improves logistics efficiency and service quality through innovations like building its own fulfillment network, exploring drone delivery, and applying artificial intelligence. Businesses should emulate Amazon's innovative culture to succeed in competitive markets. This proactive approach fosters experimentation and learning, enabling companies to adapt and thrive in the ever-evolving landscape of e-commerce and logistics.

01/22/2026 Logistics Industry Insights
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Tiktok Reveals Ecommerce Brandbuilding Strategies

Tiktok Reveals Ecommerce Brandbuilding Strategies

TikTok E-commerce Growth Strategy: Wang Kai shares his self-incubated content system to build a content moat and achieve millions of dollars in GMV growth. The strategy emphasizes a long-term approach to accumulating brand equity through consistent and engaging content. This approach focuses on building a sustainable competitive advantage through valuable and unique content creation, ultimately driving sales and fostering brand loyalty within the TikTok ecosystem. The presentation highlights the importance of content as a key driver for e-commerce success on the platform.

01/23/2026 Logistics Industry Insights
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Customs HR Strategies for Crisis Resilience and Adaptation

Customs HR Strategies for Crisis Resilience and Adaptation

This article provides an in-depth interpretation of the World Customs Organization (WCO) guidelines, aiming to assist customs administrations in enhancing human resource resilience during crises. It analyzes the challenges faced by customs HR under the pandemic and elaborates on seven key areas for building resilience, including leadership & communication, employee health & safety, and workplace transformation. Drawing on international best practices, the article offers valuable insights and references for customs administrations to address future challenges. This resource is designed to strengthen HR functions within customs agencies globally.

01/20/2026 Customs Knowledge
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Korn Ferry Supply Chain Talent Adapts to Postpandemic Demands

Korn Ferry Supply Chain Talent Adapts to Postpandemic Demands

A CRI International survey reveals that the pandemic has accelerated cultural changes in supply chains, with agility, resilience, and collaboration becoming key. Companies are facing a shortage of end-to-end talent and need to break down departmental barriers and broaden their selection horizons. CRI International helps companies meet these challenges by building outstanding supply chain teams and embracing the digital future. The survey highlights the urgent need for organizations to adapt their talent strategies to foster a more responsive and adaptable supply chain workforce.

01/20/2026 Logistics Industry Insights
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Logistics Firms Face Darwinian Test Amid Digital Shift

Logistics Firms Face Darwinian Test Amid Digital Shift

The 29th Annual State of Logistics and Transportation Trends Survey highlights key challenges and opportunities in logistics' digital transformation. The report emphasizes integrating technology into overall strategy, achieving synergy between strategy, structure, and processes. The survey also reveals evolving transportation modes, service quality challenges, and the need for information visibility. A key aspect of digital transformation is information sharing and collaboration, building collaborative networks to address industry changes and improve efficiency and profitability. Companies must embrace these changes to remain competitive in the evolving landscape.

01/20/2026 Logistics Industry Insights
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Edge Logistics Gains Traction to Boost Supply Chain Efficiency

Edge Logistics Gains Traction to Boost Supply Chain Efficiency

This paper delves into the concept of "Edge Logistics," highlighting its crucial role in enhancing supply chain efficiency, reducing costs, and improving customer experience. It outlines key steps for building an "Edge Logistics" system, including data-driven demand forecasting, optimized inventory placement, intelligent order fulfillment, and a flexible delivery network. By embracing "Edge Logistics," businesses can better meet customer needs and achieve sustainable development. It focuses on leveraging localized resources and real-time data to optimize logistics operations closer to the point of demand.

01/21/2026 Logistics Industry Insights
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Hurricane Idalia Spurs Business Disaster Preparedness Plans

Hurricane Idalia Spurs Business Disaster Preparedness Plans

As Hurricane Idalia approaches, ALAN provides five key action guidelines for businesses to prevent and mitigate losses, emphasizing safety first, information-driven decisions, proactive response, preparedness, and rational assistance. From a data analyst perspective, it suggests strategies like risk assessment and supply chain resilience analysis. ALAN serves as a disaster relief information hub and coordination platform, helping businesses navigate the storm's challenges, protect employee safety, and minimize damages. It highlights the importance of data-driven insights and proactive planning in building resilience against such events.

01/01/2026 Logistics
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Amazon Tightens Return Rate Rules for Sellers

Amazon Tightens Return Rate Rules for Sellers

Amazon's new policy imposes stricter controls on products with high return rates, including adding labels and delisting ASINs. Sellers should check email notifications and "Voice of the Customer" reports. To reduce return rates, sellers should optimize listings, improve product quality, enhance packaging and shipping, and proactively address after-sales issues. Data analysis tools like ECPP ERP can help sellers identify problematic products and monitor risks, building automated protection capabilities. This proactive approach is crucial for maintaining a healthy Amazon business and avoiding penalties associated with excessive returns.

01/21/2026 Logistics Industry Insights
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