WCO Supports Sudan Customs in HR Management Reform

WCO Supports Sudan Customs in HR Management Reform

The World Customs Organization (WCO) held a workshop in Sudan to enhance customs human resource management capabilities, evaluating previous results and improving HRM tools. The workshop focused on workforce planning, job descriptions, competency frameworks, performance appraisal, and employee motivation, resulting in a new roadmap. The WCO provides expertise, technical guidance, and capacity building to help Sudanese Customs build a scientific and efficient human resource management system, enhancing customs modernization.

01/05/2026 Customs Knowledge
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Ivory Coast Customs Modernizes Operations with ROCB Assistance

Ivory Coast Customs Modernizes Operations with ROCB Assistance

The West and Central Africa Capacity Building Office is assisting the Ivorian Customs in its modernization efforts. This includes the introduction of a competency-based system and project management methodologies. The aim is to enhance the customs administration's overall management and service delivery capabilities. This initiative focuses on strengthening human resources and improving operational efficiency, ultimately contributing to a more effective and modern customs service in Côte d'Ivoire.

02/06/2026 Customs Knowledge
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WACAM Project Advances Customs Modernization in West Africa

WACAM Project Advances Customs Modernization in West Africa

The West Africa Customs Administration Modernization (WACAM) project aims to improve customs management and operational efficiency in West African countries. Through regional workshops and national support missions, it shares best practices in strategic management and provides capacity building support in areas such as human resource management, stakeholder relations, and resource mobilization. The project has successfully held resource mobilization workshops and will continue to advance stakeholder relations workshops, contributing to customs modernization in West Africa. The goal is to create more effective and efficient customs administrations.

12/30/2025 Customs Knowledge
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Gambia Revenue Authority Reforms Management with WCO Backing

Gambia Revenue Authority Reforms Management with WCO Backing

The Gambia Revenue Authority (GRA), with WCO support, has initiated strategic management reforms aimed at enhancing project management capabilities and optimizing the strategic monitoring and evaluation system. Through this collaboration, the GRA is expected to significantly improve the implementation of its corporate strategic plan. This initiative also aims to serve as a model for other African tax administrations seeking to strengthen their strategic management frameworks and improve overall organizational performance. The focus is on building internal capacity and creating a more effective and accountable tax system.

02/02/2026 Customs Knowledge
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Gambia Advances Tax Reform with WCO to Boost West African Standards

Gambia Advances Tax Reform with WCO to Boost West African Standards

With the support of the WCO, the Gambia Revenue Authority (GRA) has initiated strategic management reforms aimed at enhancing organizational project management capabilities and strategic monitoring and evaluation frameworks. This collaboration aims to position the GRA as a strategic management role model in West Africa, ultimately increasing fiscal revenue and promoting economic development. The reforms focus on building internal capacity and establishing robust mechanisms for tracking progress and ensuring accountability in achieving strategic objectives. The expected outcome is a more efficient and effective revenue collection system.

02/03/2026 Customs Knowledge
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Strengthening Transport Market Regulation An Interpretation of the New Regulations by the Ministry of Transport on the Coastal Interprovincial Bulk Liquid Dangerous Goods Shipping

Strengthening Transport Market Regulation An Interpretation of the New Regulations by the Ministry of Transport on the Coastal Interprovincial Bulk Liquid Dangerous Goods Shipping

The Ministry of Transport has issued an announcement to strengthen macro-control over the transportation of bulk liquid dangerous goods by vessels across coastal provinces. The new regulations aim to optimize market entry management and introduce new capacity policies, promoting transportation safety and green development while enhancing the market's standardization and efficiency.

07/23/2025 Logistics
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WCO Enhances Bolivian Customs for Trade Efficiency

WCO Enhances Bolivian Customs for Trade Efficiency

A WCO online workshop assisted Bolivian Customs in rebuilding its human resources department, enhancing talent management, and promoting trade facilitation. The workshop focused on strengthening customs administration through improved HR practices. This initiative aims to boost organizational effectiveness and efficiency within Bolivian Customs, ultimately contributing to better border management and smoother trade flows. The WCO's support is crucial for developing sustainable capacity building programs and fostering a skilled workforce within the customs administration.

01/05/2026 Customs Knowledge
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