Palestinian Customs Program Advances Leadership and Reform

Palestinian Customs Program Advances Leadership and Reform

The World Customs Organization (WCO) held a leadership and management development workshop for Palestinian Customs, aiming to enhance the leadership and management skills of middle and senior managers. The workshop covered key areas such as leadership, personnel management, and change management, employing interactive teaching methods. It was funded by HM Revenue & Customs (HMRC) and the EU Customs Fund. Participants expressed significant benefits and pledged to apply the learned knowledge to their practical work. This initiative contributes to capacity building within Palestinian Customs.

02/02/2026 Customs Knowledge
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Niger Customs Enhances Training Via WCO WACAM Initiative

Niger Customs Enhances Training Via WCO WACAM Initiative

The World Customs Organization (WCO), through the WACAM project, supports the modernization of human resource management in Niger Customs. This assistance focuses on building a competency-based HRM system, including refining job catalogs and competency frameworks, and developing communication plans. The project aims to enhance Niger Customs' talent management capabilities and strengthen its change management capacity. Ultimately, this initiative contributes to building an internationalized workforce, improving overall customs effectiveness, and promoting national economic development.

01/07/2026 Customs Knowledge
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Burkina Faso Customs Boosts Project Management for Modernization

Burkina Faso Customs Boosts Project Management for Modernization

With the support of the World Customs Organization, Burkina Faso Customs successfully held a senior management training program on project management, enhancing its capacity in managing customs reform projects. This training is part of the MADAO project, aimed at modernizing African customs. Through interactive teaching and case studies, participants acquired key project management skills, ensuring the implementation of customs strategic plans. This initiative provides valuable experience for customs administrations in other developing countries.

01/26/2026 Customs Knowledge
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Reforming the West Land-sea New Corridor to Enhance Iron-sea Combined Transport Capacity

Reforming the West Land-sea New Corridor to Enhance Iron-sea Combined Transport Capacity

The New Western Land-Sea Corridor faces multiple challenges in enhancing its iron-sea intermodal transportation capabilities, including inadequate infrastructure, weak industrial coordination, and a lack of regional cooperation. By strengthening infrastructure development, integrating resources, and optimizing policy guidance, it is possible to improve the overall transportation efficiency of this corridor, thereby supporting the economic development of the western region.

07/23/2025 Logistics
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Data Analytics Boosts Customs Risk Management and Efficiency

Data Analytics Boosts Customs Risk Management and Efficiency

This paper explores the importance and implementation path of customs data analysis capacity building. It proposes key elements for constructing a customs data analysis capacity building framework, including organizational structure, technology platform, talent development, and data governance. The research provides a reference for customs in data-driven risk management and performance improvement. The framework emphasizes the need for a holistic approach to enhance data literacy and analytical skills within customs organizations, enabling them to effectively leverage data for informed decision-making and improved operational efficiency.

02/02/2026 Customs Knowledge
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Colombia Overhauls Customs with WCO Backing

Colombia Overhauls Customs with WCO Backing

The WCO assisted Colombia's DIAN in enhancing its strategic planning and project management capabilities. This collaboration resulted in a draft implementation plan for a management system, supporting the modernization and transformation of the Customs administration. The initiative aims to improve efficiency and effectiveness through better strategic alignment and project execution. The focus was on building internal capacity and developing a sustainable framework for future development.

02/02/2026 Customs Knowledge
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Wcos WACAM Project Modernizes Customs HRM in West and Central Africa

Wcos WACAM Project Modernizes Customs HRM in West and Central Africa

The World Customs Organization (WCO) - West and Central Africa Capacity Building Working Group (WACAM) project expanded to Central Africa, aiming to enhance customs human resource management in the region. Through regional workshops and on-site support to Gabon Customs, the project has made significant progress in areas such as competency models and job management. This project will continue to support the modernization of human resource management in West and Central African customs administrations, contributing to regional development.

01/07/2026 Customs Knowledge
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Burkina Faso Customs Boosts Skills with WCO Training

Burkina Faso Customs Boosts Skills with WCO Training

With the support of WCO projects, Burkina Faso Customs is enhancing the project management capabilities of its senior management. This initiative aims to advance customs reform and modernization, ultimately enabling the achievement of strategic goals. The capacity building efforts are crucial for effective implementation of reform initiatives and ensuring sustainable improvements within the customs administration. This focused development of project management skills is expected to contribute significantly to the overall efficiency and effectiveness of Burkina Faso Customs.

01/07/2026 Customs Knowledge
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Senegal Customs Adopts HR Modernization Under West Africa Project

Senegal Customs Adopts HR Modernization Under West Africa Project

Funded by the Swedish government, the World Customs Organization (WCO) supported the modernization of human resources management in Senegalese Customs through the West Africa Customs Administration Modernization Project. The project focused on building a competency-based human resources management system. Key tools such as job classifications, competency models, and job descriptions were developed to improve Senegalese Customs' management efficiency and international competitiveness. The initiative aims to strengthen the customs administration's capacity and contribute to regional economic development.

02/03/2026 Customs Knowledge
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Ivory Coast Customs Modernizes Operations with ROCB Assistance

Ivory Coast Customs Modernizes Operations with ROCB Assistance

The West and Central Africa Capacity Building Office has assisted Côte d'Ivoire Customs in making progress in human resources and project management. By developing a job directory, competency framework, and job descriptions, and by introducing project cycle management and results-based management principles, it has laid the foundation for the modernization of Côte d'Ivoire Customs. The two parties will continue to collaborate to refine relevant tools and methods and develop action plans to consolidate the achievements made.

02/03/2026 Customs Knowledge
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