Benin Customs Upgrades HR Systems with WCO Assistance

Benin Customs Upgrades HR Systems with WCO Assistance

The World Customs Organization (WCO) supports the Benin Customs Administration in implementing a competency-based human resource management system, aiming to enhance customs administration in the region. Through the WCO-WACAM project, Benin Customs completed a job directory, competency inventory, and job descriptions, and developed a detailed work plan, laying the foundation for HR modernization. This initiative not only improves the quality of Benin Customs staff but also provides a reference for other African countries. This project contributes to strengthening customs efficiency and effectiveness.

01/22/2026 Customs Knowledge
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WCO Program Advances Serbian Customs Modernization

WCO Program Advances Serbian Customs Modernization

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in Serbia, aiming to enhance the leadership and management skills of Serbian customs officials. This initiative is designed to drive organizational reform and modernization. Participants greatly benefited from the workshop and expressed their commitment to applying the acquired knowledge to bridge the gap between policy formulation and implementation. They pledged to contribute to the development of Serbian Customs by leveraging their improved leadership capabilities.

01/22/2026 Customs Knowledge
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Global Freight Forwarding Faces Container Shortages Carrier Challenges

Global Freight Forwarding Faces Container Shortages Carrier Challenges

This article addresses common issues faced by freight forwarding professionals, including variations in destination port services, SITC container shortages, and selecting the right shipping company. It aims to help readers avoid common pitfalls and streamline their freight forwarding and consolidation processes. The guide provides insights to navigate challenges and make informed decisions, ultimately saving time and resources in the long run.

08/22/2025 Logistics Encyclopedia
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West Africa Security Project Emphasizes Gender Equality

West Africa Security Project Emphasizes Gender Equality

The West Africa Security Project (WASP) aims to enhance border security in West Africa by supporting partner countries in developing and implementing gender-sensitive and inclusive policies through its Gender Equality and Diversity (GED) component. Utilizing the WCO's GEOAT tool and training, the project assists customs administrations in comprehensively implementing GED across human resources, border operations, and stakeholder cooperation. This contributes significantly to security and sustainable development in the West African region.

01/05/2026 Customs Knowledge
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WCO Enhances Ukraine Customs Training to Strengthen Trade

WCO Enhances Ukraine Customs Training to Strengthen Trade

The WCO is assisting the Ukrainian Customs Training Center in clarifying its role, developing strategies, and enhancing European customs capabilities. This support aims to improve the center's ability to deliver effective training programs and contribute to the overall modernization of customs operations in the region. By strengthening customs procedures and knowledge, the initiative ultimately seeks to facilitate regional trade and economic growth. The focus is on building a sustainable training infrastructure that can continuously adapt to evolving needs and challenges within the customs environment.

01/05/2026 Customs Knowledge
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Ethiopia Boosts Customs Efficiency with WCO Audit Program

Ethiopia Boosts Customs Efficiency with WCO Audit Program

A WCO assessment report highlights challenges faced by Ethiopia's Post Clearance Audit (PCA). Recommendations include strengthening legal frameworks, improving risk management practices, and enhancing IT infrastructure. These improvements aim to increase the efficiency of customs control and facilitate trade. Addressing these areas is crucial for Ethiopia to optimize its customs operations and contribute to regional and global trade competitiveness. Successful implementation will require sustained commitment and strategic resource allocation.

01/05/2026 Customs Knowledge
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Malaysia Customs Adopts Wcos Clikc Platform for Elearning

Malaysia Customs Adopts Wcos Clikc Platform for Elearning

Malaysian Customs has signed an agreement with the World Customs Organization (WCO) to introduce the CLiKC! e-learning platform. This initiative aims to enhance the professional knowledge and skills of customs officers, improve work efficiency, and promote trade facilitation. The agreement allows Malaysian Customs to install WCO e-learning courses on its servers, providing its officers with a flexible and personalized learning experience to address the increasingly complex international trade environment. This will contribute to a more competent and effective customs administration in Malaysia.

01/05/2026 Customs Knowledge
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WCO Aids Mongolia in Strengthening Customs Risk Management

WCO Aids Mongolia in Strengthening Customs Risk Management

The World Customs Organization (WCO) collaborated with Mongolian Customs to conduct a passenger risk screening workshop in Ulaanbaatar, aiming to enhance Mongolia's risk-based passenger targeting capabilities. The workshop covered risk management frameworks, behavioral analysis, questioning techniques, and the application of WCO risk management tools. It emphasized the strategic importance of risk management in customs modernization and explored future trends in intelligent risk management.

01/05/2026 Customs Knowledge
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Pacific Islands Boost Customs Valuation with Expert Program

Pacific Islands Boost Customs Valuation with Expert Program

The World Customs Organization (WCO) and the Japan International Cooperation Agency (JICA) jointly launched the "Master Trainer Programme" to develop customs valuation experts in Pacific Island Countries. This initiative aims to establish a regional training system, enhance customs valuation capabilities, facilitate trade, increase revenue collection, and improve international competitiveness. The first working group activity has been successfully held, laying a solid foundation for future actions.

01/05/2026 Customs Knowledge
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Colombia Boosts Customs Audits with WCO Support

Colombia Boosts Customs Audits with WCO Support

The World Customs Organization (WCO) successfully conducted a Post-Clearance Audit (PCA) technical assistance workshop for the Colombian Tax and Customs Authority (DIAN). The workshop aimed to enhance DIAN's PCA capabilities and assist in applying the WCO PCA diagnostic tool. Through expert training and guidance, DIAN made significant progress in understanding PCA concepts, improving audit processes, and developing long-term development strategies. This contributes to building a more efficient and transparent tax system in Colombia.

01/05/2026 Customs Knowledge
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