Lesotho Revenue Authority Modernizes Talent Management for Efficiency

Lesotho Revenue Authority Modernizes Talent Management for Efficiency

The Lesotho Revenue Authority (LRA) is implementing a competency-based human resource management system in collaboration with the World Customs Organization (WCO) to enhance operational efficiency and tax revenue. WCO workshops and capacity-building support are helping LRA staff acquire modern HR management skills and develop action plans. With strong commitment from LRA leadership, talent management is poised to be a key driver in the tax department's transformation. This initiative signifies a significant step towards modernizing the LRA and improving its ability to meet its revenue collection goals.

01/05/2026 Customs Knowledge
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Bolivia Boosts Trade Efficiency with WTO Mercator Program

Bolivia Boosts Trade Efficiency with WTO Mercator Program

The World Customs Organization (WCO), through the Mercator Programme, provides follow-up strategic planning support to the Bolivian National Customs Administration (AN). This aims to assist AN in developing a multi-year strategic plan to enhance customs effectiveness and promote trade facilitation. This online workshop assessed the progress of AN's strategic plan development. WCO experts provided professional guidance, optimizing key performance indicators to support the modernization of Bolivian customs and contribute to national economic development.

01/05/2026 Customs Knowledge
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Tunisia Boosts Trade Efficiency with Updated Customs Training

Tunisia Boosts Trade Efficiency with Updated Customs Training

Within the framework of the EU-WCO Africa Harmonized System Programme, Tunisian Customs is strengthening national-level Harmonized System training. This aims to enhance customs officers' technical skills in commodity classification and their training abilities, building a professional team. The initiative seeks to promote trade facilitation and predictability, contributing to Tunisia's economic development. The training program focuses on improving the accuracy and efficiency of customs procedures, ultimately benefiting both traders and the national economy by ensuring consistent and correct application of the Harmonized System.

01/05/2026 Customs Knowledge
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WCO Guidelines Boost Global Trade and Border Efficiency

WCO Guidelines Boost Global Trade and Border Efficiency

The 2017 WCO Global Transit Conference focused on improving cross-border transportation efficiency, releasing the 'Transit Guidelines' which emphasized the importance of political will, technological application, and international cooperation. The conference explored the development challenges faced by landlocked countries and shared successful experiences such as the EU's NCTS and the TIR Convention. The aim was to build a more efficient, convenient, and secure global transit ecosystem. The guidelines and discussions highlighted the need for harmonized procedures and data exchange to streamline transit operations.

01/05/2026 Customs Knowledge
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Kenya Boosts Trade Efficiency with WCO JICA Aid

Kenya Boosts Trade Efficiency with WCO JICA Aid

The World Customs Organization (WCO) and the Japan International Cooperation Agency (JICA) are jointly supporting the Kenya Revenue Authority (KRA) to enhance its risk assessment and selectivity capabilities, addressing new trade challenges in East Africa. Using a two-pronged approach combining expert discussions and practical exercises, Kenyan Customs actively participates in building a smart customs administration. This initiative aims to improve clearance efficiency, promote trade facilitation, and ultimately contribute to Kenya's economic growth.

01/05/2026 Customs Knowledge
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Ethiopia Boosts Customs Efficiency with WCO Audit Program

Ethiopia Boosts Customs Efficiency with WCO Audit Program

A WCO assessment report highlights challenges faced by Ethiopia's Post Clearance Audit (PCA). Recommendations include strengthening legal frameworks, improving risk management practices, and enhancing IT infrastructure. These improvements aim to increase the efficiency of customs control and facilitate trade. Addressing these areas is crucial for Ethiopia to optimize its customs operations and contribute to regional and global trade competitiveness. Successful implementation will require sustained commitment and strategic resource allocation.

01/05/2026 Customs Knowledge
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Nicaraguas AEO Program Boosts Trade Efficiency Reduces Costs

Nicaraguas AEO Program Boosts Trade Efficiency Reduces Costs

Nicaragua is actively promoting the AEO program to improve customs clearance efficiency and reduce trade costs. Supported by the WCO-Norad project and aligned with the WTO Trade Facilitation Agreement, the program certifies businesses to enjoy benefits like prioritized inspection and simplified documentation. Participation in the AEO program can lower operating costs, improve efficiency, and enhance credibility, allowing companies to stand out in the market. This initiative aims to streamline trade processes and foster economic growth within Nicaragua.

01/05/2026 Customs Knowledge
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Albania Upgrades Customs Lab to Enhance Trade Efficiency

Albania Upgrades Customs Lab to Enhance Trade Efficiency

With the support of WCO and Eurocustoms, Albanian Customs held a laboratory modernization workshop in 2017, aiming to enhance commodity classification and identification capabilities. Through hardware upgrades, quality management system improvements, personnel skill development, and international cooperation, Albania is committed to building a modern and internationally competitive customs laboratory. This initiative seeks to promote trade facilitation, ensure regulatory compliance, and ultimately contribute to the nation's economic development.

01/05/2026 Customs Knowledge
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Benin Customs Adopts Competency Model to Enhance Efficiency

Benin Customs Adopts Competency Model to Enhance Efficiency

With the support of the Swedish government through the WACAM project, Benin Customs has successfully implemented a competency-based human resource management system. This system covers key areas such as recruitment, training, and performance evaluation, aiming to enhance the overall effectiveness of the customs administration. The Minister of Finance expressed support for the project and hopes to extend it to the tax department. A pilot competency assessment project will be launched at Cotonou Airport, laying the foundation for the modernization of human resources within Benin Customs.

01/05/2026 Customs Knowledge
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WCO Program Enhances South African Tax Authority Efficiency

WCO Program Enhances South African Tax Authority Efficiency

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in South Africa to support the South African Revenue Service (SARS) in enhancing the capabilities of its middle managers and driving organizational reform. The workshop emphasized the importance of self-awareness, strategic management, people management, communication skills, and change management. Follow-up cooperation is planned to develop a regional center of expertise. Leadership and management development are crucial for organizational success, requiring continuous learning and practice.

01/05/2026 Customs Knowledge
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