Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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Peru Streamlines Border Controls to Facilitate Trade

Peru Streamlines Border Controls to Facilitate Trade

The World Customs Organization (WCO) is assisting Peru in upgrading its border management through the Coordinated Border Management (CBM) concept, aiming to improve the efficiency of cross-border trade. An assessment examined Peru's latest progress in border management, identified areas for improvement, and developed a roadmap for action. This roadmap focuses on promoting information sharing, optimizing customs clearance processes, and ultimately enhancing Peru's international competitiveness.

01/26/2026 Customs Knowledge
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Latin American Officials Boost Tax Customs Expertise in Training

Latin American Officials Boost Tax Customs Expertise in Training

The Advanced Course on Tax and Customs Administration for Latin America and the Caribbean, co-organized by institutions like the IMF, successfully concluded. It aimed to enhance the management capabilities of senior officials in the region to address challenges in the complex international trade environment. The curriculum covered strategic management, risk management, performance management, and international cooperation. With the fifth edition of the course soon to launch, it will further contribute to sustainable development by equipping officials with the necessary skills and knowledge to navigate the evolving global landscape and promote efficient tax and customs practices.

01/26/2026 Customs Knowledge
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Bigseller Expands Ecommerce Tools for Southeast Asian Smes

Bigseller Expands Ecommerce Tools for Southeast Asian Smes

BigSeller, a subsidiary of Dianxiaomi, is a multi-platform sales management SaaS system tailored for Southeast Asian e-commerce sellers. It offers a one-stop solution for product management, order processing, inventory management, and data analytics. With its localized services, free version, and strong user recognition, BigSeller has become a preferred tool for Southeast Asian e-commerce sellers. It helps them improve operational efficiency and boost sales performance.

01/15/2026 Logistics Encyclopedia
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Supply Chain Strategies for Economic Downturns

Supply Chain Strategies for Economic Downturns

Facing economic downturn risks, companies should strengthen supply chain risk management by diversifying suppliers, improving inventory management, and enhancing supply chain visibility. Building close relationships with partners is also crucial to enhance supply chain resilience. These strategies enable businesses to effectively address challenges and achieve growth despite adverse economic conditions. Proactive risk management within the supply chain is key to navigating economic uncertainty and fostering long-term sustainability.

01/16/2026 Logistics Industry Insights
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Guide to Converting Pounds to Kilograms Accurately

Guide to Converting Pounds to Kilograms Accurately

This article reveals the conversion relationship between the Chinese weight unit 'jin' and 'kilogram', emphasizing often-overlooked details in weight management. Through the author's personal experience, it shares practical advice on adjusting fitness plans, avoiding common weight management pitfalls, and answering frequently asked questions. The aim is to help readers manage their weight more scientifically and embrace a healthy lifestyle. It provides actionable insights for effective and sustainable weight management strategies.

01/19/2026 Customs Knowledge
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Aviation Safety Culture Boosted by IATA Training Program

Aviation Safety Culture Boosted by IATA Training Program

The IATA's "Human Factors and Safety Management Fundamentals" course delves into the intrinsic connection between human factors and safety management, covering key areas such as the four core human factors disciplines, models, cultural influences, and human error. Through systematic learning, participants will master safety management processes, optimize human factors, enhance organizational safety, and ultimately receive an IATA certificate of completion, adding a highly valuable qualification to their career.

01/20/2026 Logistics Encyclopedia
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AI and Data Governance Transform Supply Chain Strategies

AI and Data Governance Transform Supply Chain Strategies

The precision of supply chain decisions relies on a high-quality data foundation. This paper explores how to build a robust data management strategy through data governance, master data management, and artificial intelligence (AI) technologies. The goal is to improve the quality and availability of supply chain data, thereby optimizing demand forecasting, inventory management, transportation routes, and risk prediction. Ultimately, this enhances operational efficiency and competitive advantage for businesses.

01/21/2026 Logistics Industry Insights
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