WCO Backs Gambias Customs Reform for West African Leadership

WCO Backs Gambias Customs Reform for West African Leadership

The World Customs Organization (WCO), through the WACAM project, is assisting the Gambia Revenue Authority (GRA) in building a competency-based human resource management system. Through expert consultations and institutionalization efforts, the GRA is expected to become a benchmark for human resource management in West Africa, offering valuable lessons for other developing countries. This initiative aims to strengthen the GRA's capabilities and contribute to its overall effectiveness and efficiency in customs administration.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

With the support of the World Customs Organization, The Gambia Revenue Authority (GRA) launched strategic management reforms to enhance organizational efficiency and strategic execution. Through assessment, roadmap development, and strengthening project management systems, the GRA aims to become a West African tax model, contributing to regional development. The reforms are expected to improve revenue collection, streamline processes, and foster greater international cooperation in tax matters, ultimately boosting The Gambia's economic growth and stability.

01/26/2026 Customs Knowledge
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Mali Customs HR System Sets Benchmark for West Africa

Mali Customs HR System Sets Benchmark for West Africa

With the support of the World Customs Organization, Mali Customs successfully implemented a competency-based human resources management system. Through broad participation and high-level support, they optimized recruitment, training, and performance management. This experience provides a valuable reference for other developing countries, emphasizing the importance of high-level commitment, broad participation, and a gradual approach. The goal is to enhance the professionalism of the customs workforce and contribute to national economic development.

01/26/2026 Customs Knowledge
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Guide to Crossborder Finance Key Account Sales Success

Guide to Crossborder Finance Key Account Sales Success

Key Account (KA) sales play a crucial role in cross-border finance, requiring expertise in market insight, customer relationship management, industry research, ecosystem building, and risk management. This article provides a detailed analysis of the responsibilities, required skills, compensation, and career prospects of this position. It serves as a valuable reference for individuals interested in pursuing a career in cross-border financial sales, offering insights into the demands and opportunities within this specialized field.

01/26/2026 International Settlement
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New Guidelines Address SOC Container Compliance Risks

New Guidelines Address SOC Container Compliance Risks

This article delves into the compliance requirements for Shipper-Owned Containers (SOC), emphasizing the responsibilities and obligations of shippers. It clarifies the allocation of liability for loss and damage. Furthermore, it explores risk assessment and compliance management from a data analysis perspective. The aim is to assist all parties in strengthening SOC container management and ensuring transportation safety. By understanding these aspects, stakeholders can better mitigate potential risks associated with SOC containers and maintain adherence to relevant regulations.

09/28/2025 Document Interpretation
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East Coast Ports Ratify Sixyear Labor Pact Despite Automation Fears

East Coast Ports Ratify Sixyear Labor Pact Despite Automation Fears

The International Longshoremen's Association (ILA) and the United States Maritime Alliance (USMX) signed a six-year labor agreement to stabilize port operations, protect worker rights, and promote labor-management cooperation. The agreement limits automation implementation, emphasizes communication between labor and management to address challenges brought by technological changes, and lays the foundation for the healthy development of the shipping industry. It aims to balance technological advancement with the need to preserve jobs and ensure fair working conditions for dockworkers.

11/03/2025 Logistics
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Understanding Customs Duty Exemption Codes and Their Applications

Understanding Customs Duty Exemption Codes and Their Applications

This article provides an in-depth analysis of the definition, classification, and specific application of customs tax exemption codes to help readers understand the structure and function of tax management. The system categorizes different taxation nature of import and export goods through clear coding, aiming to enhance the efficiency of customs enforcement and data management capabilities. It focuses on the relevant codes for general taxation and free aid goods, providing clear guidance for import and export operations.

07/21/2025 Logistics Encyclopedia
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Liberia Upgrades Tax Agency HR Systems with WCO Assistance

Liberia Upgrades Tax Agency HR Systems with WCO Assistance

With the support of the World Customs Organization (WCO), the Liberia Revenue Authority (LRA) is modernizing its Human Resource Management (HRM). This includes developing a job catalog and competency framework, as well as initiating capacity assessments and change management. Emerging as a model in West Africa, the LRA is progressing towards becoming a regional leader in HRM, offering valuable lessons for other developing nations. The modernization efforts aim to enhance the efficiency and effectiveness of the LRA's workforce.

01/05/2026 Customs Knowledge
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Thailand Boosts Crossborder Trade with WCO Backing

Thailand Boosts Crossborder Trade with WCO Backing

The World Customs Organization (WCO) held a Coordinated Border Management (CBM) workshop in Thailand to enhance the Thai Customs' cross-border trade management capabilities. The workshop focused on key areas such as cooperation between border agencies, Single Window implementation, and paperless trade. Participants also conducted a site visit to a border checkpoint to provide expert recommendations for upgrading Thailand Customs' CBM. This initiative aims to help Thailand create an efficient and convenient cross-border trade environment.

12/30/2025 Customs Knowledge
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Madagascar Customs Boosts Trade with Talent Development

Madagascar Customs Boosts Trade with Talent Development

With the support of the World Customs Organization, Madagascar Customs is implementing a competency-based human resource management system to improve the quality of customs personnel and promote trade facilitation and economic development. By building tools such as job catalogs and competency frameworks, and formulating change management plans, Madagascar Customs is moving towards the goal of building a high-performance organization. The initiative focuses on modernizing customs operations through talent development and streamlined processes to enhance trade efficiency.

12/30/2025 Customs Knowledge
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