Amazon Sellers Struggle As Algorithm Change Boosts Negative Reviews

Amazon Sellers Struggle As Algorithm Change Boosts Negative Reviews

Amazon's review system has recently undergone significant changes, with negative reviews frequently appearing at the top, leading to a sharp decline in seller sales. The new algorithm places greater emphasis on recent review weighting, making it harder to manipulate ratings. Sellers should embrace compliant operations, improve product quality, diversify distribution channels, refine operations, and prioritize customer service to address these new challenges. This shift requires a proactive approach and adaptation to the updated review landscape to maintain sales and reputation on Amazon.

01/04/2026 Logistics Industry Insights
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Amazons Seller Health Program Sparks Debate on Fairness

Amazons Seller Health Program Sparks Debate on Fairness

Amazon launched the Account Health Assurance (AHA) program to mitigate the risk of wrongful account suspensions through manual intervention and appeal guidance. While it has eligibility requirements and time constraints, the program signals Amazon's shift from arbitrary account suspensions to a more reasoned approach, aiming for a healthier partnership with sellers. For sellers, compliant operations and improved performance remain crucial for long-term success on the platform. This initiative shows a move towards greater transparency and fairness in account management.

01/04/2026 Logistics Industry Insights
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Shopee Cuts Jobs in Thailand Amid Efficiency Push

Shopee Cuts Jobs in Thailand Amid Efficiency Push

Shopee's layoffs in Thailand are a microcosm of its global strategic adjustments, reflecting the need to reduce costs and improve efficiency amid profitability challenges. Previously, Shopee exited the Indian market, adjusted its Latin American business, and reduced its China team. Facing a global economic downturn, refined operations and risk management have become crucial for the survival and development of cross-border e-commerce companies. The layoffs signal a shift towards prioritizing profitability and sustainable growth in a challenging economic environment.

01/04/2026 Logistics Industry Insights
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Directtoconsumer Brands Disrupt Traditional Retail

Directtoconsumer Brands Disrupt Traditional Retail

The rise of the DTC (Direct-to-Consumer) model is reshaping brand growth. Compared to traditional retail, DTC offers stronger customer relationships, higher profit margins, and greater control. Key implementation points include optimizing customer experience, marketing, and sales strategies. DTC allows brands to connect directly with consumers, gather valuable data, and build lasting loyalty. This shift necessitates a focus on digital channels and personalized communication to effectively reach and engage target audiences. Successful DTC implementation drives sustainable brand growth and market share.

01/04/2026 Logistics Industry Insights
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US Consumer Spending Rises Amid Strong Job Market Amazon Adapts

US Consumer Spending Rises Amid Strong Job Market Amazon Adapts

Strong US employment data and a record-low unemployment rate are laying the foundation for a consumer recovery. Amazon's adjusted logistics strategy, including scaling back Prime Air and increasing ground transportation investment, signals an optimistic outlook on the US economy and consumer spending. Cross-border e-commerce sellers should closely monitor market trends and adapt their business strategies to capitalize on the consumption recovery opportunities. This shift in Amazon's strategy reflects a broader expectation of sustained economic growth and increased consumer demand.

01/07/2026 Logistics Industry Insights
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Shenzhen Scraps Trademark Subsidies Raising Costs for Ecommerce Firms

Shenzhen Scraps Trademark Subsidies Raising Costs for Ecommerce Firms

Shenzhen's cancellation of overseas trademark subsidies presents cost challenges for cross-border e-commerce businesses. Companies should refine budget management, improve trademark registration success rates, pay attention to subsidy policies in other regions, emphasize the long-term value of trademarks, and seek cooperation with professional institutions to address the new situation and enhance competitiveness. This shift requires businesses to adopt a more strategic and proactive approach to trademark management, focusing on efficiency and long-term brand building rather than relying on subsidies.

01/06/2026 Customs Knowledge
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Tiktok Shop Expands to US Eyes Spain in Global Push

Tiktok Shop Expands to US Eyes Spain in Global Push

TikTok Shop is accelerating its global expansion, currently in internal testing in the US and preparing for launch in Spain. Key strategies include localized operations, optimizing the supply chain, and content marketing. The platform's aggressive push into new markets signals a significant shift in the cross-border e-commerce landscape, leveraging TikTok's massive user base and engaging video format to drive sales and brand awareness. Success hinges on adapting to local consumer preferences and building a robust infrastructure to support international transactions.

01/06/2026 Logistics Industry Insights
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Europes Heating Market Slows Leaving Sellers With Excess Stock

Europes Heating Market Slows Leaving Sellers With Excess Stock

The myth of exploding sales in the European heating market has burst, prompting reflection from cross-border sellers. This article analyzes the reasons behind the shift from high demand to overstocking and offers advice on how to avoid pitfalls, including maintaining independent thinking, conducting in-depth market research, proactively planning product selection, flexibly adjusting strategies, and building core competitiveness. It emphasizes the importance of a forward-looking market sense to seize opportunities in the competitive cross-border e-commerce landscape.

01/05/2026 Logistics Industry Insights
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Amazon Integrates Goodreads Ratings Transforming Book Reviews

Amazon Integrates Goodreads Ratings Transforming Book Reviews

Amazon's integration of Goodreads ratings in its book category signals a potential shift in its review system. This move aims to combat fake reviews by leveraging third-party evaluations, offering consumers more objective references. Compliant sellers stand to benefit, while non-compliant sellers face challenges. In the long run, operating in compliance remains the key to success for Amazon sellers. This integration could improve trust and transparency in the Amazon marketplace by providing a more reliable source of information for book buyers.

01/05/2026 Logistics Industry Insights
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Amazon Reduces Review Visibility Sparking Seller Concerns

Amazon Reduces Review Visibility Sparking Seller Concerns

Amazon is adjusting its front-end display by hiding the number of reviews for some products, instead showing star ratings and the percentage of positive reviews. This aims to incentivize new products, improve product quality, and optimize the platform ecosystem. Sellers need to focus on product quality and service, acquire reviews compliantly, and monitor data changes to adjust their operation strategies accordingly. This change encourages a shift back to focusing on the inherent value and customer satisfaction associated with the product itself.

01/05/2026 Logistics Industry Insights
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