Amazon Sellers Key Differences Between Reviews and Feedback

Amazon Sellers Key Differences Between Reviews and Feedback

This article delves into the distinction and importance of Amazon Reviews and Feedback. Reviews significantly impact product conversion rates, while Feedback affects overall store health. Sellers should prioritize product quality and customer service, actively managing both Reviews and Feedback to improve Listing performance and store reputation. Effective management in these areas is crucial for achieving success in the Amazon business. By focusing on these elements, sellers can optimize their listings and build a strong brand, ultimately leading to increased sales and customer loyalty.

12/30/2025 Customs Knowledge
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Temu Cracks Down on Fake Shipping Labels Amid Fraud Scandal

Temu Cracks Down on Fake Shipping Labels Amid Fraud Scandal

The seizure of 160,000 Chinese "surface waybills" by US Customs exposes the gray areas within cross-border e-commerce. Temu platform is taking strong measures to punish violating merchants, upgrade risk control models, restrict logistics operations, and increase security deposits, demonstrating a zero-tolerance attitude towards fraud. This incident serves as a wake-up call for cross-border e-commerce practitioners, highlighting that compliance and integrity are the cornerstones of sustainable development.

11/03/2025 Logistics
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Global Customs Crack Down on Fake COVID19 Vaccines Illicit Trade

Global Customs Crack Down on Fake COVID19 Vaccines Illicit Trade

The World Customs Organization launched the "COVID-19-related Goods Cross-Border Transport Facilitation and Coordination Customs Supervision Emergency Project." This initiative combats counterfeit vaccines and related illicit trade while ensuring the smooth flow of legitimate goods. The project strengthens customs cooperation, enhances regulatory capabilities, optimizes customs clearance processes, and collaborates closely with vaccine companies, the transportation industry, and international organizations. This collaborative effort aims to secure the global vaccine supply chain and contribute to the global fight against the pandemic.

01/05/2026 Customs Knowledge
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Amazon Sellers Struggle As Algorithm Change Boosts Negative Reviews

Amazon Sellers Struggle As Algorithm Change Boosts Negative Reviews

Amazon's review system has recently undergone significant changes, with negative reviews frequently appearing at the top, leading to a sharp decline in seller sales. The new algorithm places greater emphasis on recent review weighting, making it harder to manipulate ratings. Sellers should embrace compliant operations, improve product quality, diversify distribution channels, refine operations, and prioritize customer service to address these new challenges. This shift requires a proactive approach and adaptation to the updated review landscape to maintain sales and reputation on Amazon.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Gain Free Tool to Counter Negative Reviews

Amazon Sellers Gain Free Tool to Counter Negative Reviews

This article introduces how Amazon sellers can leverage officially recommended free third-party tools to solicit reviews, thereby improving store rating and escaping negative review issues. It also shares keyword optimization techniques to help sellers push their listings to the first page, gaining more exposure and orders. Focusing on boosting positive feedback and visibility, the guide provides actionable insights for Amazon sellers seeking to enhance their performance and drive sales through strategic review management and keyword targeting.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Adopt New Tactics to Counter Negative Reviews

Amazon Sellers Adopt New Tactics to Counter Negative Reviews

This article delves into common strategies for Amazon sellers to handle negative reviews, including email communication, contacting buyers on the platform, using the Report Abuse feature, highlighting positive Q&A, and leveraging buyer show videos. From a data analysis perspective, it emphasizes the importance of quantifying the impact of negative reviews, continuous monitoring, analyzing root causes, optimizing product descriptions, and improving customer service quality. The aim is to help sellers manage negative reviews more effectively and enhance product competitiveness.

01/06/2026 Logistics Industry Insights
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Amazon Sellers Turn to Vine Program for Compliant Reviews

Amazon Sellers Turn to Vine Program for Compliant Reviews

Amazon's tightening review policies increase the risk of black-hat tactics. The Vine program, an officially recognized compliance review method, effectively improves Listing review quality and credibility. Participation requires brand registry, FBA fulfillment, and incurring certain costs. Managing negative reviews and optimizing the Listing are crucial. Third-party reviews can supplement, but selecting compliant providers is essential. Compliant operation is key to success for Amazon sellers in the future. Focus on Vine program to gain authentic reviews and improve listing performance while adhering to Amazon's guidelines.

01/06/2026 Logistics Industry Insights
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Amazon Sellers Boost Conversions with Reviews Ratings and Pricing

Amazon Sellers Boost Conversions with Reviews Ratings and Pricing

This paper delves into the key metrics influencing Amazon conversion rates, including the number of reviews, star rating, and price. The research indicates that the number of reviews has the greatest impact on low-to-mid-priced products, while the star rating is more crucial for mid-to-high-priced products. The article also provides corresponding advertising optimization strategies to help sellers improve product conversion rates.

01/05/2026 Logistics Industry Insights
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Amazon Sellers Strategize for Peak Season Returns and Reviews

Amazon Sellers Strategize for Peak Season Returns and Reviews

Facing rising costs due to Amazon's policy changes and peak season returns, sellers must optimize product quality, refine listings, improve logistics efficiency, and provide excellent customer service. Utilizing Amazon's 'Buy Shipping' service can effectively mitigate negative logistics reviews and safeguard store performance. Detailed operational management and building strong customer relationships are crucial for enhancing customer satisfaction, helping sellers navigate competition and achieve sustainable growth on the Amazon platform. Proactive communication and addressing customer concerns promptly are also vital for minimizing negative feedback and return requests.

12/29/2025 Logistics Industry Insights
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Walmart Strengthens Import Reviews Sellers Turn to Independent Sites

Walmart Strengthens Import Reviews Sellers Turn to Independent Sites

Walmart's review import policy is tightening, now only accepting reviews unique to independent websites. This article details the application process and key audit points, emphasizing the authenticity and balance of reviews, and provides practical suggestions. It also analyzes the market potential of Walmart, advising sellers to cultivate their independent websites and operate in compliance to adapt to policy changes and enhance competitiveness. Focusing on genuine reviews and a strong independent website presence is crucial for success on Walmart's marketplace.

12/30/2025 Logistics Encyclopedia
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